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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

Verified Customer
Saint Peters, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Was in and out in about 45 Minutes. No Appointment. Great Service
Recommended
Brad D. from St. Charles Hyundai responded on 02/26/2018 05:19 AM

Thank you for the very positive five star survey! Glad we can always be your go to dealer for all your Hyundai needs.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice staff
The best dealer and the staff will never say NO.
Recommended
Brad D. from St. Charles Hyundai responded on 02/26/2018 05:19 AM

Thank you for the very positive five star survey! Glad we can always be your go to dealer for all your Hyundai needs. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Troy, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
Came in for recall work. Took maybe 30 mins. Only reason I wouldn’t be back is because I have someone that can do my maintenance for free.
Recommended
Brad D. from St. Charles Hyundai responded on 02/26/2018 05:19 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Outstanding services
Recommended
Brad D. from St. Charles Hyundai responded on 02/26/2018 05:19 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SA
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Sarah A.
Warrenton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service department ever!
Brad was really helpful when I came in for maintenance and Jay Brown is the best service manager ever!
Recommended
Brad D. from St. Charles Hyundai responded on 02/23/2018 10:22 PM

Thank you for the very positive five star survey. Glad we can always keep your Hyundai running great!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SB
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Scott B.
Saint Charles, MO
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Professional, efficient
Recommended
Brad D. from St. Charles Hyundai responded on 02/23/2018 10:22 PM

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CC
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Cecelia C.
Saint Peters, MO
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
honesty
I am always treated with respect and I trust this dealership. I have nitrogen in my tires and whenever I have needed service for tire pressure the staff always gets me right in and I appreciate that. I would not go to anyone else for service.
Recommended
Brad D. from St. Charles Hyundai responded on 02/23/2018 10:22 PM

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff
My recall situation was handled very efficiently. The staff was friendly and accommodating. I will return for future service.
Recommended
Brad D. from St. Charles Hyundai responded on 02/21/2018 07:48 AM

Thank you for the great five star survey. We appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
CD
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Carisa D.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing!
Happy with the quick service and updating me on my car’s needs. I will be back again!
Recommended
Brad D. from St. Charles Hyundai responded on 02/21/2018 05:50 AM

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KB
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Kathy B.
O Fallon, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently great service
Consistently great service, prompt, always polite and professional
Recommended
Brad D. from St. Charles Hyundai responded on 02/21/2018 05:50 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
GL
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Gail L.
Florissant, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is so nice aand the service is great!!
I always take my car here to be serviced and will not take it anywhere else!!
Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2018 01:37 PM

Thank you for the very positive five star survey. Glad we can always keep your Hyundai running great!

 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
I was in and out quickly as usual. Everyone was great to deal with.
Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2018 01:37 PM

Thank you for the very positive five star survey. Glad we can always keep your Hyundai running great!

 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
NB
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Nancy B.
Maryland Heights, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great care of my vehicle, clean service area, friendly employees
Facility always clean, staff well knowledgeable, vehicle well serviced
Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2018 07:38 AM

Thank you for the great five star survey! Glad we could make your trip to our dealership as easy and professional as possible.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RC
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Ramona C.
Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Was out in 25 minutes.
Recommended
Brad D. from St. Charles Hyundai responded on 02/16/2018 02:58 PM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service department
They took my husbands car in right away for a recall part. He was in and out within 30 min.
Recommended
Brad D. from St. Charles Hyundai responded on 02/16/2018 02:58 PM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KB
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Kelly B.
Chesterfield, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great, as usual
I had an appointment to bring my car in for a recall repair. My car was immediately brought in and the repair was quick to complete. As usual, the staff was courteous.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2018 03:21 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TF
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Timothy F.
Saint Charles, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Staff is friendly and up front about issues they find with your car. They explain any issues clearly and they are not happy unless you are happy.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2018 10:27 AM

Thank you for the great five star survey on your recent service trip to our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
HM
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Harlan M.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No appointment needed!
Great experience getting my oil changed. I did not have an appointment but per their stated policy were able to get my car in right away. And there was no heavy sales pressure for additional work. I did not wait long for the service to be complete. All in all, a great experience.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2018 10:27 AM

Thank you for the great five star survey on your recent service trip to our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Wentzville, MO
2016 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timeliness
1.5 hours for an oil change and tire rotation is not acceptable.
Not Recommended
Brad D. from St. Charles Hyundai responded on 02/14/2018 07:50 AM

We do apologize for the longer wait time on your recent visit to our dealership, We were experiencing a high volume of cars that day but will be sure to give a better estimated time of completion on your next visit with us.

Thank you, Hyundai service.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RM
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Ronald M.
Saint Charles, MO
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Brad D. from St. Charles Hyundai responded on 02/14/2018 07:50 AM

Thank you for the great five star survey on your recent service trip to our dealership. Glad we can make your time here easy, hope to see you soon

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
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