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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

TB
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Terrance B.
Collinsville, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great People
Great employees, Great atmosphere , and Good coffee I certainly will be back...
Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2017 02:02 PM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
HH
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Heather H.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Good service as usual but little details left undone. I brought my car in for an oil change and the window sticker was not updated with new mileage and my paperwork was not updated either
Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2017 02:02 PM

We do apologize for the mix up for the oil change sticker we will be sure that a correct sticker is in the vehicle on your next trip to our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
NR
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Nicole R.
Saint Peters, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Faster than expected
Dropped off for an oil change. They completed a few recalls and washed it as all. Was done way faster than expected.
Recommended
Brad D. from St. Charles Hyundai responded on 08/07/2017 06:10 PM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JG
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Joanne G.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Great service and always on time and quick
Recommended
Brad D. from St. Charles Hyundai responded on 08/07/2017 06:11 PM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2014 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
I was told for just an oil change that it could be up to 1.5 hours. I still waited and with zero communication until over two hours later it was to just tell me my car was done. No apology given.
Recommended
Brad D. from St. Charles Hyundai responded on 08/03/2017 01:09 PM

We do apologize for the extended wait time on your most recent oil change, we were experiencing a high volume of cars that day and were trying to stay as caught up as we could. Hope to see you soon for your next scheduled maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
TS
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THOMAS S.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
efficient and on time
efficient and on time
Recommended
Brad D. from St. Charles Hyundai responded on 07/31/2017 05:39 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
SS
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Shari S.
Saint Louis, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful and friendly
They were also friendly to my dad.....a Chevy driver!
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/28/2017 01:13 PM

Lets get that Chevy driver converted to a Hyundai! Thanks for the great survey.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
JL
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John L.
Bridgeton, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I came in unannounced and the service was done as expected.
Service was done as I requested.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/28/2017 08:47 AM

Thanks for the survey and for taking advantage of our Exress Service Team!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
O Fallon, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I have never had a bad experience
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/26/2017 05:45 AM

Thanks for the great survey! We look forward to seeing you for your next service.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
DH
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Daniel H.
Florissant, MO
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No stress just good service
yes
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/26/2017 05:44 AM

A stress free experience...thats what we strive to provide. Thanks for the great survey!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
2J
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2 J.
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I had a dead battery they replaced it I was on my way in no time
Great service
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/26/2017 05:42 AM

Glad we were able to get you back on the road quickly. Thanks for the great survey!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
KU
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Kathleen U.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service execelant
When I go there I can b sure im taken care of and all work done
Correctly
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/25/2017 06:03 AM

We are happy to be your "go to" dealer. Its always a pleasure seeing you in for service. Thanks for the survey.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
MC
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Michael C.
Saint Peters, MO
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I tell my family and friends to go there. I have even told a few strangers

Thanks
Mike Clark
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/24/2017 03:30 PM

We love referrals. Thanks for your business!!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
NL
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Nicholas L.
Troy, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick easy appt. friendly staff
Great service
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/24/2017 03:28 PM

It's always a pleasure providing great service for you. We'll see you when it's time for your next service. Thanks for the review!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
LF
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Laura F.
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people are always friendly and helpful, whether over the phone or at the shop.
The shop and the people are all great.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/24/2017 07:25 AM

Its aways great to hear these positive remarks. Thanks!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CS
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Carol S.
Saint Charles, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The service and the employees
Excellent service
Recommended
Brad D. from St. Charles Hyundai responded on 07/22/2017 05:20 AM

we appreciate all your business done with us, we very much appreciate the great five star survey. see you soon for routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Florissant, MO
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently excellent customer service
Every time I have service done on my car, I receive consistently excellent customer service.
Recommended
Brad D. from St. Charles Hyundai responded on 07/22/2017 05:21 AM

Thank you foe the response, glad we can always exceed your expectations when coming into our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
GH
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Gaye H.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy
Friendly
Recommended
Brad D. from St. Charles Hyundai responded on 07/21/2017 01:46 PM

Thank you for the great survey, glad we can be your go to dealership for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service staff is friendly and accommodating
Service staff (including cashier) is friendly and accommodating. I also appreciate that extended service hours are available as well as drive-in, appointment-free services for simpler needs such as oil changes.
Recommended
Brad D. from St. Charles Hyundai responded on 07/20/2017 02:50 PM

Thank you for the great five star survey, we look forward to your next visit with our service department.

Thank you,

Brad Dean
Hyundai Service

Employees worked with
BD
BRAD DEAN
Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great customer service in Service Department
Recommended
Brad D. from St. Charles Hyundai responded on 07/20/2017 02:48 PM

Thank you for the great five star survey, we look forward to your next visit with our service department.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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