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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

RT
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Robert T.
Kirkwood, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Never a wait for service appointments
Recommended
Brad D. from St. Charles Hyundai responded on 03/06/2017 03:47 PM

thank you for the great five star survey, we appreciate all your business done with our dealership.

hope to see you soon, thank you Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
RE
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RUTH E.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt and available in an emergency.
Had an emergency and was taken care of promptly. Also worked in an oil change while having my tire repaired.
Recommended
Brad D. from St. Charles Hyundai responded on 03/06/2017 03:45 PM

thank you for the great five star survey, we appreciate all your business done with our dealership.

hope to see you soon, thank you Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DB
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DENNIS B.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Reasonable service at a reasonable price
I have always been treated fairly since my first Hyundai purchase back in 2005
Recommended
Brad D. from St. Charles Hyundai responded on 03/03/2017 03:33 PM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
RM
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Ronald M.
Saint Peters, MO
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Very satisfied
Recommended
Brad D. from St. Charles Hyundai responded on 03/03/2017 03:33 PM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CP
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Carol P.
Staunton, IL
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
not happy
not so good. was not happy at all
Not Recommended
Brad D. from St. Charles Hyundai responded on 02/22/2017 02:06 PM

thank you for the response to your recent service, we apologize for the vehicle not getting the wash and vacuum done, we hope to see you soon for routine service.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
RH
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Raymond H.
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean, courteous, knowledgeable people and quick.
Back next time for my service.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 02/21/2017 02:14 PM

Thank you for the great feedback. We're looking forward to seeing you for your next service visit.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
GH
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George H.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people, quick service.
Car service good...Lizabeth
Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2017 01:40 PM

thank you for the great five star survey on your recent service with our dealership. hope to see you soon for routine maintenance, thank you Hyundai service.

Brad Dean

Employees worked with
BD
BRAD DEAN
TH
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Timothy H.
Saint Charles, MO
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Care
St Charles Hyundai has the highest level of care for their Customer.
Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2017 01:40 PM

thank you for the great five star survey on your recent service with our dealership. hope to see you soon for routine maintenance, thank you Hyundai service.

Brad Dean

Employees worked with
BD
BRAD DEAN
DS
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Dale S.
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Dealership center
Friendly service center. Repairs are done as agreed to, and additional services are not push.
Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2017 01:40 PM

thank you for the great five star survey, we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Louis, MO
2016 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waited too long
See previous page
Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2017 06:33 AM

we apologize for the longer wait then was promised at the time of your write up, we were experiencing a high volume of cars that day, we do hope to see you soon for routine maintenance and will be sure to give a exact time for waiting.

thank you, Hyundai service
brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LS
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Lori S.
O'Fallon, MO
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you again for the great service
Great service, nice people and quick!
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2017 01:22 PM

thank you for the great five star survey we appreciate all your business done with our dealership.
 
 thank you Hyundai service
Brad Dean  

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RY
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Robert Y.
Saint Charles, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Service
Very friendly, helpful and professional service staff.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2017 01:22 PM

thank you for the great five star survey we appreciate all your business done with our dealership.
 
 thank you Hyundai service
Brad Dean  

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
BO
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BRIAN O.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome as always...
Very professional as always. Super fast and clean.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2017 05:46 AM

thank you for the great five star survey, we thank you for all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JF
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Jarrod F.
Saint Charles, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Great customer service
Recommended
Brad D. from St. Charles Hyundai responded on 02/13/2017 12:28 PM

thank you for the great five star survey, we thank you for all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DL
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Doreen L.
O Fallon, MO
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai StCharles
Fast Informative
Recommended
Brad D. from St. Charles Hyundai responded on 02/13/2017 12:29 PM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
MS
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Milton S.
Weldon Spring, MO
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is so considerate and it makes me feel good to be there.
I had significant problems going on with our Hyundai, but they got it back into tip-top condition. It felt like they were happy for me. Great employees at this St. Charles Hyundai!
Recommended
Brad D. from St. Charles Hyundai responded on 02/13/2017 12:29 PM

thank you for the great five star survey on your recent service with our dealership. glad we can take care of your Hyundai and keep it running strong for you.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
dont complete
offer work and don't perform
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 02/10/2017 05:51 AM

Your service advisor Brad has been attempting to contact you to learn more about what was missed or not completed at your last service visit. We'd like to complete anything we might have left unfinished and make your next visit a 5 star experience.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
MP
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Mary P.
Saint Peters, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service and professional treatment is tops.
I'm impressed with the accommodating service and professioinalism shown by all staff.
Recommended
Brad D. from St. Charles Hyundai responded on 02/09/2017 05:12 AM

thank you for the great five star survey on your recent service with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Bridgeton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
I've only been in a few times, as my car is really new, but every time I've been there the service is great.
Recommended
Brad D. from St. Charles Hyundai responded on 02/06/2017 12:22 PM

thank you for the great five star survey. glad we can be your go to dealer for maintenance and service on your new Hyundai.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
TT
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Thomas T.
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Undercoating recall
This was a manufacturers recall. I had not heard about it before I received the notice. It was taken care of very quickly.
Recommended
Brad D. from St. Charles Hyundai responded on 02/03/2017 06:05 AM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
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