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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

RZ
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Raymond Z.
St. Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
-excellent service
-
Recommended
Brad D. from St. Charles Hyundai responded on 01/10/2018 12:14 PM

Thank you for the perfect five star survey. We greatly appreciate your feedback and hope to see you soon!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DC
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Dale C.
Foley, AL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Excellent staff very pleasant and helpful!!’
Recommended
Brad D. from St. Charles Hyundai responded on 01/09/2018 02:25 PM

Thank you for the great five star survey. We greatly appreciate all your continued business with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CD
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Carisa D.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing!
My car was in for a safety recall and it only took a matter of minutes! Thank you!
Recommended
Brad D. from St. Charles Hyundai responded on 01/09/2018 02:25 PM

Thank you for the great five star survey. We greatly appreciate all your continued business with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
O Fallon, MO
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good to go
Fast , efficient, reasonable.
Recommended
Brad D. from St. Charles Hyundai responded on 01/09/2018 05:39 AM

Thank you for the great five star survey. We greatly appreciate all your continued business.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JH
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James H.
O'Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I have never had a problem with the Service Dept. Bob has always taken very good care of us.
Recommended
Brad D. from St. Charles Hyundai responded on 01/09/2018 05:38 AM

Thank you for the great five star survey. We greatly appreciate all your continued business.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JJ
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James J.
Florissant, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
Great service eith very friendly and helpful employees.
Recommended
Brad D. from St. Charles Hyundai responded on 01/08/2018 05:04 AM

Thank you for the great five star survey on your recent service trip to our dealership. We very much appreciate all your continued business done with our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
VB
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Victoria B.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
courteous service
I have been here twice for routine maintenance since moving here and I have no complaints about my experience.
Not Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 08:43 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon for your next routine service with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
TF
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Tom F.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great location for me and quick service!
Always quick and friendly service!
Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RU
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Rebecca U.
Florissant, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Called to make an appointment for oil change, tire rotation. Spoke to Kelly in service dept., she answered a couple of questions I had with professionalism and knowledge about my vehicle. Great service!
Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good visit
Work was done right and on time!
Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 05:39 AM

Thank you for the very positive five star survey. Glad we could help keep your Hyundai running smooth!

See you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality everytime
Fast and quality service
Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
dealer good
don't buy hyundai
Not Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 05:57 AM

Thank you for taking the time to take our survey. Your business is very important to us and i will for sure look over your recent service to be sure the correct amounts were applied. Thank you for choosing our dealership for your Hyundai needs.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
I had an oil Change
Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
n/a
n/a
Recommended
Brad D. from St. Charles Hyundai responded on 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JA
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Joseph A.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service an professional staff.
clean an neat. could have a few snacks.
Recommended
Brad D. from St. Charles Hyundai responded on 12/29/2017 01:41 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DS
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David S.
O'Fallon, MO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always willing to help in any way.
Wish Hyundai would have told us about the warning light. The manual is very inaccurate. Needs improvement! Caused a lot of anxiety on our part.
Recommended
Brad D. from St. Charles Hyundai responded on 12/29/2017 01:42 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MA
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Marty A.
O'Fallon, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
completely satisfied with the sevice, and respect from all at hyundai.
I am always completely satisfied with the service that I get for my 2013 Hyundai accent, everyone there is so very nice , and supportive, thank you all at Hyundai, and have a very happy, prosperous , and blessed new year 2018.
Recommended
Brad D. from St. Charles Hyundai responded on 12/29/2017 01:37 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MB
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Maxie B.
Chesterfield, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My car.
I have had my Santa Fe Sport for three years (impossible) and have had nothing but excellent service and great car from the men in the service department.. Thanks for all you do thehelp your customers..
Recommended
Brad D. from St. Charles Hyundai responded on 12/27/2017 06:00 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Chesterfield, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service department
Service personnel seem competent and helpful. In all the years I've taken my vehicle to St Charles Hyundai I have never had to return for a correction. Service is done in a timely manner and correctly.
Recommended
Brad D. from St. Charles Hyundai responded on 12/27/2017 06:01 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RH
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Ronald H.
Lake Saint Louis, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai devotee
After owning a 2015 Genesis 5.0, I was looking for something a litter easier to get in and out of due to a SCI. I had 0 complaints about my Genesis, so Hyundai made the list of brands with a CUV (new or used) I was interested in (including Mazda, Infiniti, Lexus and Audi). I found the Sport Ultimate AWD that I wanted to look at, and to my shock, it was actually on the lot in stock. Typically, it seems like dealers do a terrible job at keeping website inventory current.

For the price, you couldn't beat what the 2018 Sport had to offer in its fully loaded trim. Concerns about long-term quality and cost of ownership further steered me away from other brands. The things I had grown to love about my Genesis, made me immediately love the Sport. Hyundai had the tech down in terms of speed, ease of use and functionality. Even something like Bluelink that I swore I'd never pay for on my Genesis, became something I really don't want to live without.

The entire purchase process was largely without hassle. Jason Landholt, who happened to sell me the Genesis, was great to work with again. I was just in for my first oil change, and everything went smoothly as would be expected. Hopefully, like my old Genesis, I won't be needing anything other than routine maintenance.

With a bit over 4,000 miles on my Sport (including a trip to Florida), this CUV has been flawless. Thanks to St. Charles Hyundai for everything. We'll be back for a G90 for my wife in a few years!
Recommended
Brad D. from St. Charles Hyundai responded on 12/27/2017 06:01 AM

Thank you for the very positive five star survey since your recent first maintenance with our dealership. Glad we can make everything easy for you and your new Hyundai.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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