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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

TW
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Tammy W.
Saint Charles, MO
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
In and out
Factory recalls appointment.
Recommended
Brad D. from St. Charles Hyundai responded on 07/07/2017 03:08 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Dunnellon, FL
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding service/communications
Well worth the commute from Edwardsville
Recommended
Brad D. from St. Charles Hyundai responded on 07/07/2017 03:07 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
MH
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Melissa H.
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, knowledgeable, and timely
We have purchased 2 of our 3 vehicles from St. Charles Hyundai and I am always impressed with their customer service and professionalism. Although I was only getting an oil change and state/emissions, the service department accomodated my request for a loaner vehicle in order for me to run errands. My husband and I are completely satisfied with not only this specific dealership, but the Hyundai Motor Company as well.
Recommended
Brad D. from St. Charles Hyundai responded on 07/07/2017 08:44 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. we hope to see you soon for continued maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AW
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Andrea W.
Saint Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic service
The service department exceeded my expectations and accommodated me in every way they could. The windows were cleaned and the front floorboard was vacuumed along with the car wash and oil change.
Recommended
Brad D. from St. Charles Hyundai responded on 07/06/2017 08:13 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
GP
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Gail P.
Lake Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
!!!
!!!
Recommended
Brad D. from St. Charles Hyundai responded on 07/06/2017 01:13 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with us.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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Verified Customer
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Never wash the car
Was told when we bought maintenance plan that they would give a free car wash when we brought it in to have oil changed. They have never washed it. NOT ONCE!
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/05/2017 07:10 AM

Please accept my appologies. I dont know the particulars on your service visits but a complementary wash and vacuum is available whenever your car is in for service. Just let us know if you would like your car cleaned up. We appreciate your business and look forward to your next visit.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CP
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Christine P.
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change Service
Friendly and fast service! I feel valued when I am there.
Recommended
Brad D. from St. Charles Hyundai responded on 07/06/2017 01:13 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with us.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/a
N:a
Recommended
Brad D. from St. Charles Hyundai responded on 07/06/2017 08:14 AM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate your business and look forward to your next visit.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
AB
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Angelito B.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Emergency Service
Outstanding service as always. I had my car towed in because it would not start. And even though I didn't have an appointment, the service team was able to squeeze my car in to have it running again on the same afternoon. THANK YOU ST CHARLES HYUNDAI!!!
Recommended
Brad D. from St. Charles Hyundai responded on 07/05/2017 11:00 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Never disappointed in the service!
Never disappointed in the service.
Recommended
Brad D. from St. Charles Hyundai responded on 07/03/2017 05:09 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BW
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Byron W.
Florissant, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional service
Yes, I highly recommend this dealership for your next purchase and maintenance
Recommended
Brad D. from St. Charles Hyundai responded on 07/03/2017 05:09 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
HP
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Himagiri P.
Maryland Heights, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service by st Charles hyundai
Smart people.. best service as always
Recommended
Brad D. from St. Charles Hyundai responded on 07/03/2017 05:09 AM

thank you for the very positive five star survey on your latest service experience with our dealership. we greatly appreciate all your continued business done with us.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
AA
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ARIEL A.
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2nd oil change and tire rotation
it was quicker than expected and very good service
Recommended
Brad D. from St. Charles Hyundai responded on 07/03/2017 05:10 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LC
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Larry C.
Washington, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Without having to make an appointment, I drive in and the work is performed in a timely and prefessional manner. The service folks give me a status of what repair work may be needed in the future.
Yes I would because of the positive remarks made above.
Recommended
Brad D. from St. Charles Hyundai responded on 07/03/2017 05:10 AM

thank you for the very positive survey about your latest service trip to our dealership, we look forward to your next service trip to our dealership.

thank you. Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place.
Quality shop with good service.
Recommended
Brad D. from St. Charles Hyundai responded on 06/29/2017 05:04 AM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
RM
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Ronald M.
Saint Peters, MO
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Brad D. from St. Charles Hyundai responded on 06/29/2017 05:04 AM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Lake Saint Louis, MO
2015 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
LONG WAIT TIME
NEW TO THE AREA
Not Recommended
Brad D. from St. Charles Hyundai responded on 06/29/2017 05:04 AM

sorry for your long wait on your last service trip to our dealership. we were experiencing a large volume of cars that day and do apologize.  we hope to see you soon for further routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
CF
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Cheri F.
Saint Charles, MO
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience as always
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 06/29/2017 05:17 AM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
no hassles
I was in and out
Recommended
Brad D. from St. Charles Hyundai responded on 06/26/2017 09:12 AM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JD
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John D.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Just good service.
Yes>
Recommended
Brad D. from St. Charles Hyundai responded on 06/26/2017 05:45 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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