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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

Verified Customer
Winfield, MO
2009 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy camper
Everything was fine
Recommended
Brad D. from St. Charles Hyundai responded on 04/21/2017 05:35 AM

thank you for the great survey on your latest service trip to our dealership, we apologize for the mix up with the rotation of your tires we will be sure to perform the correct modified x pattern on your next service.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Lemay, MO
2014 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly environment
N/A
Recommended
Brad D. from St. Charles Hyundai responded on 04/18/2017 03:32 PM

thank you for the great survey on your latest trip to our dealership. we greatly appreciate all your business done with us let us know how we can make your next visit a five star experience.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
LB
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Leon B.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
See previous comment
see my review on previous page
Recommended
Brad D. from St. Charles Hyundai responded on 04/18/2017 08:42 AM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate all your business done with us!

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
JH
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James H.
O'Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
See attached
Recommended
Brad D. from St. Charles Hyundai responded on 04/18/2017 08:42 AM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate all your business done with us!

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
GP
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GEIRMAN P.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficent Help form Hyunday Local dealer
I always met great help and good expectation in any local Hyundai dealer whether in North West or Mid West. Servicing my Sonata and Elantra @ Hyundai Local Dealership always make me pleased and happy.
Recommended
Brad D. from St. Charles Hyundai responded on 04/17/2017 12:00 PM

thank you for the great five star survey on your latest trip to our dealership. we appreciate  all your business done with us!

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very helpful and considerate.
Excellent service and the wait wasn't long for an unscheduled oil change and tire rotation.
Recommended
Brad D. from St. Charles Hyundai responded on 04/14/2017 05:34 AM

thank you for the great five star survey, we appreciate all your business done with us

thank you, Hyundai service
Brad Dean
 

Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Maintenance
Good, quick service....always clean too!
Recommended
Brad D. from St. Charles Hyundai responded on 04/11/2017 05:48 AM

thank you for the great five star survey, we appreciate all your business done with our dealership. we hope to see you soon for your next routine service.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LJ
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Lisa J.
Saint Charles, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service & Friendly Staff
St. Charles Hyundai makes getting oil changes a breeze. No appointment necessary and service is done quickly!
Recommended
Brad D. from St. Charles Hyundai responded on 04/10/2017 12:33 PM

thank you for the great five star review on your latest service trip with our dealership. we appreciate all your business done with our dealer.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DT
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David T.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
UNtimely Service
The service guy promised my vehicle would be ready in a half hour. It took an hour and a half!
Not Recommended
Brad D. from St. Charles Hyundai responded on 04/10/2017 06:30 AM

We apologize for your extended wait on your latest service with our dealership. We were experiencing a large volume of cars that day and will give a better estimate of time in the future.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
AS
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Alfred S.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service dept
Excellent service dept.
Recommended
Brad D. from St. Charles Hyundai responded on 04/10/2017 06:26 AM

thank you for the great five star survey, we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
PP
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Pat P.
Saint Peters, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to schedule service. Many types of service just drive in. Enough techs on staff for job to get done quickly.
Great service from start to finish. Professional and friendly
Recommended
Brad D. from St. Charles Hyundai responded on 04/07/2017 02:02 PM

thank you or the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
LC
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Laura C.
O Fallon, MO
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Writer was kind & helpful
I'm skeptical with Hyundai ever since a kind of bait & switch deal with another Hyundai dealer in Wentzville, MO. I won't go back there & my trust level of Hyundai overall significantly dropped has dropped.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 04/07/2017 09:04 AM

We are sorry to hear that you had a bad experence at the Wentzville dealership. We appreciate your business and hope that servicing your car with us will rebuild your trust and make your next visit is a 5 star experience.

Thank You!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
PH
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Paul H.
Lake Saint Louis, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
100,000 miles in 5 years and still drives like new
I appreciate the continued care Hyundai provides. They make suggestions of needed work but never push non-essential repairs. I feel confident as I'm preparing for my next road trip.
Recommended
Brad D. from St. Charles Hyundai responded on 04/07/2017 09:04 AM

thank you for the great five star survey, we appreciate all your continued business with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
RF
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Richard F.
Chesterfield, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service at a reasonable price
The following was for the 30,000 mile maintenance to 2014 Hyundai SanteFe, including recalls: Explained what service was needed. Service was completed when promised. Price was reasonable.
Recommended
Brad D. from St. Charles Hyundai responded on 04/05/2017 01:28 PM

thank you for the very positive five star survey, we greatly appreciate all your business done with our dealership. Hope to see you soon for routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Bridgeton, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Fast in and friendly service.
Recommended
Brad D. from St. Charles Hyundai responded on 04/04/2017 01:31 PM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
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DONALD M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
routine service
it's like dealing with family
Recommended
Brad D. from St. Charles Hyundai responded on 04/03/2017 11:33 AM

thank you for the great five star survey on your latest trip to our dealership. we appreciate all your business done with us.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Excellent Service
Recommended
Brad D. from St. Charles Hyundai responded on 03/31/2017 10:50 AM

thank you for the great five star survey, we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JS
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John S.
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding!
Prompt, friendly service.
Recommended
Brad D. from St. Charles Hyundai responded on 03/29/2017 02:33 PM

thank you for the great five star survey, we appreciate all your business done with our dealership. we look forward to your next visit with us.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
I did not have an appointment but was able to get my routine service quickly and with a smile
Recommended
Brad D. from St. Charles Hyundai responded on 03/28/2017 06:15 AM

thank you for the great five star survey, we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SS
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Sheri S.
Saint Peters, MO
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
my place
my place
Recommended
Brad D. from St. Charles Hyundai responded on 03/28/2017 06:15 AM

thank you for the great five star survey, we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
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