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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

RP
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Robert P.
Cedar Hill, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service with the customer in mind
Out of warranty work completed in an expeditious manner!
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2016 11:15 AM

thank you for the positive 5 star review about your latest trip to our dealer ship, we appreciate all your business.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Had an appointment for an oil change and I was thankful for quick thorough service!
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2016 11:15 AM

thank you for the positive 5 star review about your latest trip to our dealer ship, we appreciate all your business.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
JL
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Janet L.
Dardenne Prairie, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jan L
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2016 11:15 AM

thank you for the positive 5 star review about your latest trip to our dealer ship, we appreciate all your business.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
MS
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Michael S.
Saint Louis, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Competent Service
People are always nice here!
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2016 11:15 AM

thank you for the great 5 star review. we look forward to your next visit with us!

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice Service
The best dealer.
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2016 11:15 AM

thank you for the great 5 star review. we look forward to your next visit with us!

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
TW
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Tina W.
Saint Charles, MO
2004 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Loyalty
Always professional, courteous & service friendly
Recommended
Brad D. from St. Charles Hyundai responded on 11/04/2016 09:29 AM

thank you for the great 5 star review, we appreciate all your business done with our dealer ship.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
SB
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Stephen B.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 11/04/2016 09:29 AM

thank you for the great 5 star review, we appreciate all your business done with our dealer ship.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are very efficient, friendly and competent.
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 11/02/2016 01:50 PM

thank you for the great 5 star review, we appreciate all your business done with us. hope to see you soon!

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
CR
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Carolyn R.
Omaha, NE
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent experience at St Charles Hyundai Service Center.
Carolyn R
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2016 09:57 AM

thank you for the positive survey on your latest trip to our dealer ship, we appreciate all your business done with us.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
KC
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KATHRYN C.
2014 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Manners but no solution
"It drives no different than any other Santa Fe" - Houston (I mean Hyundai) we have a systemic problem on our hands
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2016 09:57 AM

thank you for the survey on your latest trip to our dealership, we apologize for any inconvenience there was with diagnosing the problem on your vehicle. we would like to speak with you regarding getting your vehicle back in for further service.

thank you, Brad Dean
Hyundai service

636-441-4481

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Maryland Heights, MO
2010 Hyundai Genesis Co
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor service
Poor service
Not Recommended
Brad D. from St. Charles Hyundai responded on 10/28/2016 02:58 PM

thank you for the survey on your latest trip to our dealership, we apologize for the mis under standing on the squealing noise from the belts on your vehicle. i have tried to get in contact with you about getting the vehicle back in to be properly diagnosed. we look forward to hearing from you and getting you scheduled to bring the car by.

thank you, hyundai service
brad dean

636-441-4483
ext 141

Employees worked with
BD
BRAD DEAN
MS
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Maurice S.
Saint Charles, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service - Only Needed Service
Typically, my experience has been that they never try to sell me on services I know are not needed. need.
Recommended
Brad D. from St. Charles Hyundai responded on 10/24/2016 01:24 PM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
FF
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Fred F.
Saint Charles, MO
2014 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2016
verified customerVerified Customer
Category: Service
mr
good job
Recommended
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service & friendly people
Always prompt .
Recommended
Brad D. from St. Charles Hyundai responded on 10/20/2016 06:42 AM

thank you for the great review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy and reliable
Trustworthy and reliable
Recommended
Brad D. from St. Charles Hyundai responded on 10/20/2016 06:41 AM

thank you for the great review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
JH
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Jeffrey H.
Saint Peters, MO
2014 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied
Was able to get oil change and tire rotation within an hour on a walk-in. Pleased about that.
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2016 05:33 AM

thank you for the great review on your latest visit with us. we greatly appreciate all your business done with our dealer.

thank you, Brad Dean.
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best place for car service
staff is always very friendly and professional.
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2016 05:33 AM

thank you for the great review on your latest visit with us. we greatly appreciate all your business done with our dealer.

thank you, Brad Dean.
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Washington, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff. Work done in a timely manner.
Everyone was very professional. Work done in a timely manner & service technician explained in detail the work that was performed.
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:07 PM

thank you for the great 5 star review, we appreciate all the business

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AE
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Arthur E.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai Reliable Honest Efficent
I brought the car in for normal servicing with a few special requests. They performed all actions quickly. The car was returned cleaner than when I brought it in.
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:07 PM

thank you for the great 5 star review, we appreciate all the business

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
CR
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Charles R.
O Fallon, MO
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always available when needed.
My service was done in a timely manner by a helpful and friendly employee
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:07 PM

thank you for the great 5 star review, we appreciate all the business

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
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