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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

Verified Customer
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good service dept.
Service dept. has always been very good
Recommended
Brad D. from St. Charles Hyundai responded on 03/30/2020 12:56 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Lake Saint Louis, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Highly recommend!
Not Recommended
Brad D. from St. Charles Hyundai responded on 03/30/2020 12:56 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KD
KYLE E DAVIS
Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
did oil change
Recommended
Brad D. from St. Charles Hyundai responded on 03/30/2020 07:36 AM

Thank you for the great five star survey. We hope to see you very soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DK
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Denice K.
Foley, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Quick and great service . Best friendly employees ever!
Recommended
Brad D. from St. Charles Hyundai responded on 03/27/2020 10:12 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CD
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Carolyn D.
Wentzville, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Great customer service!
Recommended
Brad D. from St. Charles Hyundai responded on 03/27/2020 10:13 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JORDAN E HARTMAN
AR
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Anthony R.
Saint Charles, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2019 Santa Fe Oil change and tire rotate
Good communication from service tech, speedy service done right. I was annoyed to find out they no longer accept checks for service.
Recommended
Brad D. from St. Charles Hyundai responded on 03/27/2020 10:14 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accurate information, timely service, great representation!
We will be back...
Recommended
Brad D. from St. Charles Hyundai responded on 03/19/2020 07:16 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TD
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Trevor D.
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Why I keep coming back...
I've bought 3 new cars over the last 8+ years from St. Charles Hyundai and have had virtually all of my service needs taken care of there as well. The service department is very efficient and honest about how long my appointments will take and always do their best to work around my busy schedule. They understand that their customers are on a budget and always give as much notice as they can on big ticket repairs and give plenty of discounts where they're able too. They always take the best care of my vehicle and it is always returned to me in better shape than when I gave it to them. I also love that they provide a reliable loaner car so I can still keep going with my life even when my car is in the shop for a few hours. I come to St. Charles Hyundai for service on my car knowing they won't always be the cheapest around but the customer service treatment that I get everytime from Brad and the rest of the guys more than pays for itself. As long as I live in the area, I can guarantee I'll be buying and servicing all of my vehicles at St. Charles Hyundai for the foreseeable future. Thank you guys for all you do and keep up the good work!
Recommended
Brad D. from St. Charles Hyundai responded on 03/18/2020 01:14 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
MF
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Michael F.
Hermann, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brad Dean
I’ve been dealing with Brad since i purchased my car from Ben Mckormick in 2017. He justmakes the whole hassle of getting my car serviced somehow enjoyable...
Mr. Dean goes above and beyond his job requirements to provide exceptional service to me, my sister, my girlfriend, as well as others that i have witnessed while dropping off or picking up my vehicle!!!
Would be nice if all employees in the automotive industry held such a high standard of service to the customer.
Recommended
Brad D. from St. Charles Hyundai responded on 03/18/2020 01:18 PM

Thank you for the great five star survey, glad we can make it easy for you each time! See you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
ES
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Edward S.
Weldon Spring, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people and great service
Top notch dealership
Recommended
Brad D. from St. Charles Hyundai responded on 03/18/2020 01:15 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
SJ
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Shawnna J.
Saint Charles, MO
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy
They got me in and out in a jiffy..
Recommended
Brad D. from St. Charles Hyundai responded on 03/16/2020 07:39 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Florissant, MO
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service staff is very professional
My car was serviced at the appointed time.
Recommended
Brad D. from St. Charles Hyundai responded on 03/10/2020 07:10 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
RZ
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Raymond Z.
St. Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
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Recommended
Brad D. from St. Charles Hyundai responded on 03/10/2020 07:38 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CR
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Carolyn R.
Saint Charles, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Hyundai Dealership
Very professional with fast and speedy service. Always looking out for all parts of my Hyundai Tuscon to prevent future problems. Never overcharge or give fake problems. This is best Hyundai Dealership to service your car/truck.
Recommended
Brad D. from St. Charles Hyundai responded on 03/06/2020 11:21 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Cottleville, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
As always Brad Dean provides the best service and advice to customers. Thank you.
Recommended
Brad D. from St. Charles Hyundai responded on 03/02/2020 12:45 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DP
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Dennis P.
Chesterfield, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was done on time like they said it would be.
I got an oil change & tire rotation which was completed in a timely manor.
Recommended
Brad D. from St. Charles Hyundai responded on 02/27/2020 05:23 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
GK
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Georgianna K.
Saint Charles, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people that work for the customers
Great service department to work with just nice people
Recommended
Brad D. from St. Charles Hyundai responded on 02/25/2020 09:58 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CP
gravatar
Charles P.
O'Fallon, MO
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
verified customerVerified Customer
Category: Service
The dealership is working to resolve the problem
They seem to be going the extra mile to resolve my issue
Recommended
Employees worked with
BD
BRAD DEAN
JV
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Janet V.
Saint Charles, MO
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Very pleased with the service
Always pleased when I come to get service
Recommended
Brad D. from St. Charles Hyundai responded on 02/24/2020 05:03 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JORDAN E HARTMAN
KY
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Kenneth Y.
O Fallon, MO
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 02/24/2020 05:03 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KD
KYLE E DAVIS
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