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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

CP
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Charles P.
O'Fallon, MO
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
verified customerVerified Customer
Category: Service
The dealership is working to resolve the problem
They seem to be going the extra mile to resolve my issue
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2020
Service Type: Maintenance
Category: Service
Poor service
Just really poor service
Not Recommended
Brad D. from St. Charles Hyundai responded on 02/20/2020 01:39 PM

Thank you taking the time to talk with us about your service. We hope to see you very soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Brad D. from St. Charles Hyundai responded on 02/27/2020 07:56 AM

Thank you for the great five star survey. We are glad we could get this resolved and get back to great service for your vehicle. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Recall Service
Good
Recommended
Brad D. from St. Charles Hyundai responded on 02/19/2020 12:57 PM

Thank you for the great survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BH
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Bruce H.
O'Fallon, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ahead of schedule
It was easy to make the appointment and they had my car done ahead
of schedule. They were courteous and very professional.
Recommended
Brad D. from St. Charles Hyundai responded on 02/19/2020 12:58 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FG
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Frank G.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
No problems, got my car in very quickly
Recommended
Brad D. from St. Charles Hyundai responded on 02/17/2020 12:03 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
FP
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Fred P.
O Fallon, MO
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Job always well done
Courteous and technically competent.
Recommended
Brad D. from St. Charles Hyundai responded on 02/14/2020 01:26 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JC
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James C.
Mount Olive, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jim
The service was all very good
Recommended
Brad D. from St. Charles Hyundai responded on 02/10/2020 05:21 AM

Thank you for the great five star survey! We hope to see you soon.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JT
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John T.
Weldon Spring, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, Courteous, and Efficient
My wife and I just moved to St. Charles and being Hyundai owners we decided to take our cars to the local Hyundai dealership. We were treated very courteously, and professionally, and were in and out in no time at all. I highly recommend St. Charles Hyundai.
Recommended
Brad D. from St. Charles Hyundai responded on 02/10/2020 05:21 AM

Thank you for the great five star survey! We hope to see you soon.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KD
KYLE E DAVIS
Verified Customer
Saint Charles, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service
Service was initiated promptly and was completed in a reasonable time. Car was washed and the inside was cleaned nicely.
Recommended
Brad D. from St. Charles Hyundai responded on 02/06/2020 12:08 PM

Thank you for the great five star survey! We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MS
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Michael S.
Saint Charles, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
Went in for a recall (software update) on my Santa Fe. Drove right in, sat down and had a cup of coffee. Car was ready in an hour as promised. I like the free car wash. Good job to all at St. Charles Hyundai.
Recommended
Brad D. from St. Charles Hyundai responded on 02/05/2020 12:49 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
DC
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Dale C.
Foley, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good
Recommended
Brad D. from St. Charles Hyundai responded on 02/05/2020 12:49 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
JF
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Joan F.
O Fallon, MO
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service Department at St. Charles Hyundai is topnotch. I had to have the passenger side mirror replaced on my 2020 Elantra and Brad took care of everything. He gave me the estimate, ordered the part and called when it was in so I could come in and get the car repaired. The repair took less than an hour and I was back on the road.

I would recommend this dealership highly!
Recommended
Brad D. from St. Charles Hyundai responded on 01/31/2020 04:57 AM

Thank you for the great five star survey. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
DS
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Deepak S.
O Fallon, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and professional service
Experience was great and will return.
Recommended
Brad D. from St. Charles Hyundai responded on 01/29/2020 05:41 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RK
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Randy K.
Saint Peters, MO
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I still miss the happy hour oil change
Recommended
Brad D. from St. Charles Hyundai responded on 01/27/2020 08:25 AM

Thank you for the great five star survey. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Brecknrdg Hls, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Quick dependable service
Recommended
Brad D. from St. Charles Hyundai responded on 01/22/2020 08:08 AM

Thank you for the great five star survey! We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KD
KYLE E DAVIS
KC
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Kathryn C.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
In and out
Very satisfied with the service I get. Thorough and honest.
Recommended
Brad D. from St. Charles Hyundai responded on 01/21/2020 05:08 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick
In and out in under an hour. Ya
Recommended
Brad D. from St. Charles Hyundai responded on 01/20/2020 05:31 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Winfield, MO
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Aways helpful
They go above and beyond. They are honest and reasonable!
Recommended
Brad D. from St. Charles Hyundai responded on 01/20/2020 05:31 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
DC
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Dennis C.
Saint Peters, MO
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
You can always receive great service from service advisor Brad.
Recommended
Brad D. from St. Charles Hyundai responded on 01/17/2020 11:46 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KD
KYLE E DAVIS
CH
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Craig H.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
The attending serviceman.
Recommended
Brad D. from St. Charles Hyundai responded on 01/17/2020 11:46 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SB
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Scott B.
Saint Charles, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Efficient, timely service. No big upsell speech.
Recommended
Brad D. from St. Charles Hyundai responded on 01/16/2020 09:29 AM

Thank you for the great five star survey. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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