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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

DK
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Denice K.
Foley, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
Quick and friendly service
Recommended
Brad D. from St. Charles Hyundai responded on 09/25/2019 02:06 PM

Thank you for the great five star survey on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
KW
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Kevin W.
Fenton, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Professional People
Was in early and taken right away. Got out sooner also.
Recommended
Brad D. from St. Charles Hyundai responded on 09/25/2019 02:04 PM

Thank you for the great five star survey on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
St. Peters, MO
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent services
Excellent services
Recommended
Brad D. from St. Charles Hyundai responded on 09/25/2019 04:52 AM

Thank you for the great survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
Verified Customer
Saint Peters, MO
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Taken Care of
Good service. Wait wasn't long. Good communication
Recommended
Brad D. from St. Charles Hyundai responded on 09/25/2019 04:51 AM

Thank you for the great survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RP
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Richard P.
St. Peters, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You're consistent, always on top of your game.
As always, everything just fine.
Recommended
Brad D. from St. Charles Hyundai responded on 09/23/2019 08:46 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon for your next routine maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
TS
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Thomas S.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
RESPONSE TO HYUNDAI REQUEST FOR A REVIEW
Friendly environment, professional workmanship and prompt timing.
Recommended
Brad D. from St. Charles Hyundai responded on 09/20/2019 04:52 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
BS
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Brian S.
O'Fallon, MO
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Clean and Friendly Service Department
The service tech's were great along with my desired maintenance. They forgot to wash my Tucson and I wasn't waiting around. Made it easy, because I just vacuumed that weekend. Overall very impressed and will return.
Recommended
Brad D. from St. Charles Hyundai responded on 09/20/2019 04:51 AM

Thank you for the great survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MT
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Mark T.
Saint Peters, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service at a reasonable price
I always feel like I get the most professional service for a reasonable price .
There is great piece of mind knowing that the person working on my car specializes on the Hyundai Brand and I have complete faith in their work!
Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2019 06:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
NM
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Nancy M.
Saint Peters, MO
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
I have been bringing my cars in for service here for 10+ years. They do a great job.
Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2019 06:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MF
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Melissa F.
Saint Peters, MO
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Incredible Staff
We now have two cars in our family from St. Charles Hyundai, and I am sure it will not be our last. We have nothing but great things to say about St. Charles Hyundai; especially the service department.

We especially enjoy when Brad Dean is working in the Service Department. He recognizes/remembers our family by name, goes above and beyond when communicating what services need to be done with our vehicles, and happily answers any questions we have. He (as well as other members of the service team) value the customer service aspect of their job, and it does not go unnoticed or unappreciated.
Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2019 06:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RF
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Robert F.
Weldon Spring, MO
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
My third visit not as great as the first two just two things 1- I had to remove and discard the protective seat cover and mat they use while working on my car 2- I had To go back in to get the little sticker that tells me when my next oil change is due I did a good job of getting it on straight :) it’s all good the guys are friendly and the coffee was good.
Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2019 06:42 AM

Thank you for the survey on your recent service with our dealership. We hope to see you soon for your next routine maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
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James H.
O Fallon, MO
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Extended warranty diagnosis
I brought my vehicle in cause I had received an extended warranty for our Elantra. I have 105,000 miles on my car and the warranty was up to 120,000. My car was making a lot of ratteling noises and when I called to make tree appointment, I asked how I would know if the problem was the warrantied part. The service guy said that it sounded like the problem.
But they would charge me a fee to diagnose the problem. I wouldn’t have to pay it if it was the warranted part.
But that is ridiculous that I have to pay to see if my car qualifies to have a part replaced that they extended the warranty on.
Not Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2019 06:42 AM

Thank you for the survey on your recent service with our dealership. We hope to see you soon for your next routine maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
CD
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Carolyn D.
Wentzville, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service department
Great service and communication
Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2019 06:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
GF
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Gary F.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Excellent and friendly service!
Recommended
Brad D. from St. Charles Hyundai responded on 09/17/2019 06:40 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RU
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Rebecca U.
Florissant, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer care
Kelly Sullivan was so helpful in getting the service scheduled before we left town.
Recommended
Brad D. from St. Charles Hyundai responded on 09/17/2019 06:40 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
Verified Customer
Troy, MO
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
The service department is always clean, courtious, quick, and efficient.
Recommended
Brad D. from St. Charles Hyundai responded on 09/17/2019 06:40 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
VR
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Veronica R.
Saint Louis, MO
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Good communication and customer service
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 12:18 PM

Thank you for the great five star survey on your recent service with our dealer ship. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Augusta, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Very good
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 12:13 PM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
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Daniel H.
Troy, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hey brad
Nice work
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:06 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CH
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Craig H.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
Brad, the service rep., provided excellent service. He is to commended.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:06 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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