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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

MB
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Michael B.
Saint Charles, MO
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable
Got oil change in a timely manner, and washed the vehicle as well.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 03/09/2018 01:34 PM

Thanks for taking advantage of our Express Service team. We appreciate your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
IY
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Isaac Y.
Saint Charles, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Polite, professional, helpful
Showed up a day early for the appointment. Took me right in. Was out the door in 40 minutes. Totally hassle free.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 03/09/2018 01:32 PM

Its our pleasure to provide that hassle free service experience. Thanks for the great feedback!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
CL
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Charles L.
O Fallon, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent and Speedy Service
last service call was to find a very slow leak in the tire pressure. All four wheels were unmounted the tires pulled and everything checked for possible problem. All tires were then remounted and resealed with new core valve stems installed. Additionally a minor recall action was preformed. The whole thing took a little over an hour. Very happy with the professionalism and quality of their work
Recommended
Brad D. from St. Charles Hyundai responded on 03/08/2018 02:50 PM

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
PH
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Patricia H.
Saint Peters, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
They are quick, friendly and give you info on your credit and visit.
Recommended
Brad D. from St. Charles Hyundai responded on 03/08/2018 02:47 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BO
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Brian O.
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super as always.
Very professional, very clean. Awesome as always, will be back.
Recommended
Brad D. from St. Charles Hyundai responded on 03/07/2018 02:38 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
positive experience
professional and courteous service was appreciated
Recommended
Brad D. from St. Charles Hyundai responded on 03/07/2018 02:38 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BV
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Benjamin V.
O Fallon, MO
2014 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and easy
Dealer was friendly and service was fast.
Recommended
Brad D. from St. Charles Hyundai responded on 03/06/2018 12:56 PM

Thank you for the great survey on you recent service with our dealership. We would be happy to take a second look at the blower motor concern in your vehicle, let us know when we can get you back in!
thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
EH
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Elaine H.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
1st Time in St Charles
Mungenast always cleaned my car up so beautifully. Here , apparently I have to ask:( Other than that, all is well!
Recommended
Brad D. from St. Charles Hyundai responded on 03/06/2018 12:55 PM

Thank you for the response to your recent service with our dealership. We will be sure to wash and vacuum your vehicle each time in the future we have made a note in your customer profile to wash and vacuum each time. we hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CS
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Cathleen S.
Saint Charles, MO
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
very fast
nothing to say service great
Recommended
Brad D. from St. Charles Hyundai responded on 03/05/2018 01:07 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JA
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James A.
Saint Charles, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great service and very fast.
Recommended
Brad D. from St. Charles Hyundai responded on 03/05/2018 01:07 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CS
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Carol S.
Saint Charles, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
F
Great service and super nice people!
Recommended
Brad D. from St. Charles Hyundai responded on 03/05/2018 01:07 PM

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DK
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Denice K.
Foley, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly and fast service
# 1 all the way
Recommended
Brad D. from St. Charles Hyundai responded on 03/05/2018 05:45 AM

Thank you for the very positive five star survey! Glad we can always be your go to dealer for all your Hyundai needs.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CM
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Celia M.
Saint Louis, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The people that work there are always nice and professional! The waiting room is so nice with complimentary coffee& water.
Recommended
Brad D. from St. Charles Hyundai responded on 03/05/2018 06:01 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SK
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Sandra K.
Saint Peters, MO
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people.
The people are friendly, greats you with a smile and they do the job right.
Recommended
Brad D. from St. Charles Hyundai responded on 03/02/2018 01:38 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Software Update
Advisor worked through some issues to satisfy my concerns.
Recommended
Brad D. from St. Charles Hyundai responded on 03/01/2018 08:50 AM

Thank you for survey on your latest service trip to our dealership. We do apologize for the small inconveniences you experienced with us and we will be sure to correct these for your future services, Thank you and hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
JB
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James B.
Saint Peters, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast attention to the problem, excellant repair, courtesy to your needs
Thanks You for servicing our favorite car !! We are in our 70's and this is by far the best auto we have ever owned. You can always rely on great service ( if you ever need it) on anything you need done on your car.
Recommended
Brad D. from St. Charles Hyundai responded on 02/28/2018 08:23 AM

Thank you for the very positive five star survey! Glad we can always be your go to dealer for all your Hyundai needs.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
PB
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Patricia B.
Saint Charles, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Everyone makes you feel special!
Recommended
Brad D. from St. Charles Hyundai responded on 02/28/2018 08:23 AM

Thank you for the very positive five star survey! Glad we can always be your go to dealer for all your Hyundai needs.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
BW
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Byron W.
Florissant, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I have been going to the service center for the last 6 years, and I am always impressed with the extra effort they put into your car.. they check the entire vehicle and give you a print out of everything they checked and what may need attention on your next vehicle... they even wash my car after service.
Recommended
Brad D. from St. Charles Hyundai responded on 02/27/2018 05:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CP
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Cynthia P.
Dardenne Prairie, MO
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
OK
Nothing special
Not Recommended
Brad D. from St. Charles Hyundai responded on 02/27/2018 05:42 AM

Thank you for the survey on your recent service trip to our dealership. Be sure to let us know how we can make your next trip to our dealership a five star experience! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
EB
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Evelyn B.
Wright City, MO
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Smile
It was great until I went to pay, the first lady who came to the window was rude and never smiled. The lady who finished the transaction was great.
Recommended
Brad D. from St. Charles Hyundai responded on 02/27/2018 05:42 AM

We do apologize for any inconvenience you may have had at our cashier window we will for sure look into correcting the problem for future visits. Thank you for taking the time to fill out the survey on your recent service with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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