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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

RW
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Ralph W.
Saint Charles, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Quick, courteous service.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:05 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SB
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Scott B.
Saint Charles, MO
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Didn't try to sell stuff this time
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:05 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
JH
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James H.
O'Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I want to keep my Genesis in the best possible condition nBecause I enjoy driving my Car
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:05 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
KC
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Kimberly C.
Saint Peters, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very courteous staff
Overall pleased with the service provided by the whole team.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:05 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DC
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Dennis C.
Saint Peters, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Brad Dean my service adviser goes out of his way to accommodate and take care of my service needs.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:05 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MB
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Mark B.
Saint Peters, MO
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly!
Our salesman was really great to work with and the service department is top notch. This is our third Hyundai from St Charles Hyundai and ever since our first purchase, we have always have referred friends to go here.
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2019 01:17 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RB
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Robert B.
Warrenton, MO
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great visit!
Everyone involved with my visit was very friendly and helpful. Would definitely recommend their service to everyone.
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2019 01:16 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
CM
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Cindy M.
Saint Louis, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cindy
Quick and courteous
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2019 01:16 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast servive
In and out for a recall item
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2019 01:16 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
MC
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Mary C.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Comfortable waiting area.
Everyone there are very polite and helpful.
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2019 01:16 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
KO
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Kevin O.
Wentzville, MO
2017 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Fast and friendly service
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:41 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DL
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Dominic L.
O'Fallon, MO
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department is the best!
St Charles Hyundai has the best service in STL
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:41 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Wentzville, MO
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice dealership
Took care of the problem and work with us on warranty
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:41 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AH
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Adrienne H.
Florissant, MO
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AWESOME SERVICE!
This is my 2nd Hyundai. I love my Sante Fe XL which I purchased at St. Charles. These guys in sales AND service are just AWESOME!! Service got me in and out in a VERY timely fashion. They were super friendly and helpful as this was my first visit since purchasing my vehicle.
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:41 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2018 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unhappy
Work not done that was paid for
Not Recommended
DAVID B. from St. Charles Hyundai responded on 09/12/2019 06:44 AM

Spoke with customer and resolved the issue

Employees worked with
BD
BRAD DEAN
TS
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Tina S.
O Fallon, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
I always get awesome service when I bring my car in.
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:41 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
PG
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Phyllis G.
O Fallon, MO
2016 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintainance on Car
They say how long it will be and pretty much meet that time.
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:42 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
Verified Customer
Dardenne Prairie, MO
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nothing but the best!
Dedicated to personal service
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:42 AM

Thank you for the awesome survey! We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
St. Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
-excellent service
same as always
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
PF
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Patti F.
Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Finally Out of Warranty
Won't have to deal with this dealer not that it's out of Warranty. I can take it to an honest shop to get things fixed.
Not Recommended
Brad D. from St. Charles Hyundai responded on 08/23/2019 08:23 AM

We apologize for any inconvenience you may have had with your recent service work with our service department. We have reviewed the service appointment and will be in touch with you soon! Thank you! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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