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SureCritic / Hyundai Dealer / St. Charles Hyundai / BOB RECK
BR

BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

RB
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Raymond B.
Saint Charles, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people especially Jay
Great job all people esp Jay
Recommended
Bob R. from St. Charles Hyundai responded on 12/19/2016 06:33 AM

Thank you as always for your business ! looking forward to our next service visit !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DS
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Donna S.
Saint Peters, MO
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
Excellent service. Bob is great
Recommended
Bob R. from St. Charles Hyundai responded on 12/14/2016 06:31 AM

Thank you for the positive review and your business is always
appreciated ! Thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
RR
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Robert R.
O Fallon, MO
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awsome repair facility !
very professional staff !
Recommended
Robert R R. from St. Charles Hyundai responded on 12/07/2016 09:57 AM

Thank you for your continued service with us and we greatly appreciate your business thanks !

Employees worked with
BR
BOB RECK
RP
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Ralph P.
Saint Peters, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and helpful staff.
Seems very organized
Recommended
Bob R. from St. Charles Hyundai responded on 11/21/2016 05:18 AM

Thank you for your business ! it is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
DG
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David G.
Saint Charles, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent and friendly service.
Your surveys are too long.
Recommended
Bob R. from St. Charles Hyundai responded on 11/17/2016 05:42 AM

Thanks again for your continued service with us ! it is always
appreciated !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
GJ
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Gregory J.
Dardenne Prairie, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Dealership Service
Service was completed well and in a timely manner
Recommended
Bob R. from St. Charles Hyundai responded on 11/14/2016 05:58 AM

Thank you for your business ! and as always we appreciate your service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
SM
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Suzanne M.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent & Organized Service Department
This Hyundai service team is very organized, personable and comprehensive. They keep you informed of items that need your attention, but they don't pressure you or try to sell you services that you don't need.
Recommended
Bob R. from St. Charles Hyundai responded on 11/14/2016 05:58 AM

We appreciate your long term service with us and will always treat you with respect while maintaning your vehicle,thanks !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Door lock
Door lock was repaired promptly.
Recommended
Bob R. from St. Charles Hyundai responded on 11/04/2016 05:51 AM

Thank you for your continued service with us,it is very much
appreciated thanks !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TM
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Thomas M.
Lake Saint Louis, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They look out for my interest.
I was informed about tail lights out when I was there for factory recalls.
Recommended
Bob R. from St. Charles Hyundai responded on 10/19/2016 09:01 AM

Thank you for the excellant review and your business is always
appreciated, i am looking forward to helping you again any time
 !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
KC
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Kathryn C.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and very friendly.
5 stars
Recommended
Bob R. from St. Charles Hyundai responded on 10/17/2016 05:43 AM

Thank you for your service and your business is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Charles, MO
2006 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great services!
Great services!
Recommended
Bob R. from St. Charles Hyundai responded on 10/11/2016 02:25 PM

Thank you for your business it is greatly appreciated ! and for your time to fill out positive review thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
AA
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Anatoliy A.
O Fallon, MO
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Anatoliy Abbott
Service is Good.
Recommended
Bob R. from St. Charles Hyundai responded on 10/11/2016 02:25 PM

Thank you for your continued service it is always a pleasure.look forward to our next service together.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
O Fallon, MO
2009 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convient
Good
Recommended
Bob R. from St. Charles Hyundai responded on 10/11/2016 05:42 AM

Thank you for the positive review,your business is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
AR
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Anthony R.
Saint Charles, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is friendly and knowledgible and it's very nice there. I trust them.
It's a great place. The Nissan side has basket of chips that is not offered in the Hyundai lounge.
Recommended
Bob R. from St. Charles Hyundai responded on 10/10/2016 06:11 AM

Thank you for the great review ! your business is always  appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
Troy, MO
2015 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Decent Service
The employees were polite but when the engine misfired they said it was not covered by the warranty. Also I made an appointment so that I would have quick service and I ended up waiting over 4 hours for them to simply diagnose my cars issue. Nice place, but service was a little disappointing.
Recommended
Bob R. from St. Charles Hyundai responded on 09/28/2016 10:08 AM

Thank you for your business it is always appreciated ! please let me know how i can make your next service a 5 star experience,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
AM
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Antonio M.
O Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Highly recommended
Very friendly staff. My car was at the dealership for a week and a rental was provided. I was assured everything will be taken care of. Love this place
Recommended
Bob R. from St. Charles Hyundai responded on 09/26/2016 06:40 AM

Thank you for your business,it is always appreciated ! Thanks for the positive review as well.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
PW
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Patricia W.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department is always fast and efficient
The service department is always fast and efficient
Recommended
Bob R. from St. Charles Hyundai responded on 09/26/2016 06:39 AM

Thank you for your continued service with us,your business is greatly appreciated  !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service, bad tv choice in waiting area
They do a great job in the service department, but I prefer not to have to watch biased political tv in the waiting area.
Recommended
Bob R. from St. Charles Hyundai responded on 09/14/2016 05:36 AM

Thank you for your business ! it is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
KH
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Kenneth H.
O Fallon, MO
2015 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owber
Overall very poor
Not Recommended
Bob R. from St. Charles Hyundai responded on 09/12/2016 10:27 AM

Thank you for your business !it is very much appreciated ! thanks also for your time to resolve your concerns on your prior servive and please know i am here to make your service experience the best possible .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
PF
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Patti F.
Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Now that's a real warranty!
Still "waiting for the other shoe to fall" - Can't believe that the entire engine & etc was completely replaced at n/c! So glad I bought a Hyundai - If it were any other car after 3 years I'm sure the end result would be much different.
I have noticed that I get a strange odor (almost asphyxiating odor) from the A/C when it's on - not sure what that is & need to have the dealer check it out.
Recommended
Bob R. from St. Charles Hyundai responded on 09/06/2016 08:32 PM

Thank you for your businees and we are very happy to exceed your expectations.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
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