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SureCritic / Hyundai Dealer / St. Charles Hyundai / BOB RECK
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BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

Verified Customer
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
Very friendly service done in a timely fashion.
Recommended
Bob R. from St. Charles Hyundai responded on 10/25/2017 05:36 AM

Thanks for your continued service with us ! your business is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
Winfield, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellence
Excellent job excellent service excellent Parts excellent warranties I could not ask for anything else
Recommended
Bob R. from St. Charles Hyundai responded on 10/24/2017 02:23 PM

Thanks for the great review ! its our goal to provide you with excellant service each visit ! see you next time !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
MG
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Megan G.
Saint Charles, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great and timely service
Great company to purchase or service a vehicle
Recommended
Bob R. from St. Charles Hyundai responded on 10/24/2017 05:15 AM

Thank you for the great review and its always our pleasure to take care of you in a timely manner !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
CD
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Craig D.
Wentzville, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Much better
This visit was outstanding! They went out of their way!
Recommended
Bob R. from St. Charles Hyundai responded on 10/23/2017 07:28 AM

Thank you for the positive review mand we appreciate your continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
ME
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Mallory E.
Hartville, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Employees
Love the polite and timely service I get here.
Recommended
Bob R. from St. Charles Hyundai responded on 10/20/2017 06:37 AM

Thanks for the great review! We look forward to your next service with us!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
KS
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Kevin S.
Wildwood, MO
2011 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Appointment maker has no communication with service advisor
Appointment taker signed me up for a 7:45 am appointment and they don't start Saturday service until 9am. Service advisor made me call parts department to see if part was available.
Not Recommended
Bob R. from St. Charles Hyundai responded on 10/19/2017 01:07 PM

I appoligize again for the communication break down. Once I was aware of the concern, I addresed your part concern in a timely manner. We scheduled for the work needed araound your time frame. Thank you! We do greatly appreciate your business and I am here for you for any future business needs. Please call me direct at 636-441-4481 ext 169

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
Waterloo, IL
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and Polite
The service i received was great. I was in and out in one day. Everyone was very friendly and helpful.
Recommended
Bob R. from St. Charles Hyundai responded on 10/16/2017 03:04 PM

Thank you for the positive review! We appreciate your business also, if there is anything we can do in the future to make your next visit a 5 star experience please let me know !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
KW
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Karen W.
Dardenne Prairie, MO
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nothing special
Expect it to be washed and vacuumed when returned to me. Never happens
Not Recommended
Bob R. from St. Charles Hyundai responded on 10/16/2017 05:41 AM

Thank you for the detailed survey. This information helps us serve you better in the future. I have noted your account to have vehicle washed on each service! We do greatly appreciate your business and the feed back!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
LB
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Linda B.
Wentzville, MO
2009 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
?
Staff was very friendly and helpful
Recommended
Bob R. from St. Charles Hyundai responded on 10/13/2017 08:13 AM

Thank you for your business and the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
SM
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Steven M.
Florissant, MO
2010 Hyundai Elantra To
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Botched repair on recall.
Repairs not done correctly, requiring a second 15 mile trip to have botched repair repaired.
Not Recommended
Bob R. from St. Charles Hyundai responded on 10/11/2017 05:41 AM

Thank you for reaching out to me on cruise control concern ,i look forward to getting it taken care of on friday ! i greatly appreciate your time and your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
RA
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Ross A.
O Fallon, MO
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Repairs
Service with a smile and the trust you receive from Bob every time
Recommended
Bob R. from St. Charles Hyundai responded on 10/09/2017 02:51 PM

Thanks as always for your continued service here ! its always a pleasure working with u guys !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
SB
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Shirley B.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
We have always had courteous times with the service department personnel and plan to continue having our vehicle serviced at this location.
Yes, would highly recommend to anyone of my friends.
Recommended
Bob R. from St. Charles Hyundai responded on 10/09/2017 02:06 PM

Thanks for the great and positive review.Your businees is appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
RH
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Ronald H.
Elsberry, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service
excellent service, very prompt and friendly. thanks
Recommended
Bob R. from St. Charles Hyundai responded on 10/06/2017 05:47 AM

Thanks very much for your business and the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
GP
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Gary P.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata service
All staff members are very experienced, and very pleasant, service is always top notch!
Recommended
Bob R. from St. Charles Hyundai responded on 10/05/2017 05:46 AM

Thanks as always for your continued service with us ! your business is appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
JC
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Jerry C.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Will be back ...
Courteous, professional, efficient and competitive.
Recommended
Bob R. from St. Charles Hyundai responded on 10/03/2017 03:12 PM

Thanks for the great review ! we look forward to our next service !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
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Verified Customer
Saint Charles, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Prompt and friendly service.
Recommended
Bob R. from St. Charles Hyundai responded on 10/02/2017 06:56 AM

Thank you for the great review ! we appreciate your business with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely service
provided needed recall service
Recommended
Bob R. from St. Charles Hyundai responded on 09/29/2017 01:58 PM

Thanks for the positive survey and always we appreciate your
business done with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
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Jeffrey M.
Alton, IL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Regular service
Everything went as well as it always does.
Recommended
Bob R. from St. Charles Hyundai responded on 09/26/2017 01:46 PM

Thank you very much for your business and also for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Saint Peters, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Thorough, professional, friendly, clean.
Very good!
Recommended
Bob R. from St. Charles Hyundai responded on 09/26/2017 05:20 AM

Thanks for the great review ! we greatly appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
RC
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Ramona C.
Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and friendly service
What can I say it's the best.
Recommended
Bob R. from St. Charles Hyundai responded on 09/22/2017 02:36 PM

Thank you for the positive review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
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