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BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

TS
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Tina S.
O Fallon, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
I always receive awesome service, from walking in up to the time I leave. All employees are always friendly.
Recommended
Bob R. from St. Charles Hyundai responded on 01/17/2020 05:02 AM

Thanks for the great review ! and a special thanks for your continued service with us !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Saint Peters, MO
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car stuttering
They did the work agreed to.
Recommended
Bob R. from St. Charles Hyundai responded on 01/13/2020 04:58 AM

Thank you for the great review ! please let me kmnow how i can make your next visit a 5 star  experience than ks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
RH
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Ray H.
Saint Peters, MO
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Price and service
Great!
Recommended
Bob R. from St. Charles Hyundai responded on 01/06/2020 06:29 AM

Thanks for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
Verified Customer
Jackson, MO
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and great people!!!
Quick and very nice people awesome experience!!!
Recommended
Bob R. from St. Charles Hyundai responded on 01/02/2020 07:24 AM

Thank you for the great review ,we appreciate your business.thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
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Jaimee H.
Saint Charles, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to go for service
If you have to have work done on your car, there’s no better place than St Charles Hyundai....the employees are super friendly, they’re as fast as possible and have hot coffee to drink.
Recommended
Bob R. from St. Charles Hyundai responded on 12/17/2019 04:58 AM

Thanks for the great review,i look forward to  your next service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TL
TRAVIS J LONG
MC
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Michael C.
Saint Peters, MO
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Our 4th car from you guys
When we need a 5 th you our our 1st stop
Thanks for all you do
Mike Clark
Recommended
Bob R. from St. Charles Hyundai responded on 12/10/2019 11:44 AM

Thanks for the great review ,your business is greatly appreciated.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TL
TRAVIS J LONG
CK
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Cindy K.
Wentzville, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Had a appointment to get oil change and emissions. Everything was great.
Recommended
Bob R. from St. Charles Hyundai responded on 12/06/2019 05:06 AM

Thanks for the great review ! we appreciate your business ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TS
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Tina S.
O Fallon, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome employees who make you feel like family
I always feel welcome and part of the Hyundai family. Employees recognize you and welcome you in and most of them know your name.
Recommended
Bob R. from St. Charles Hyundai responded on 12/04/2019 05:11 AM

Thanks as always for your continued service with us ,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
KD
KYLE E DAVIS
RZ
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Raymond Z.
St. Louis, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
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Recommended
Bob R. from St. Charles Hyundai responded on 11/29/2019 12:03 PM

Thank you for the great review !thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
GS
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Glenn S.
Saint Peters, MO
2008 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
CAR SERVICED
on short notice - you took care of my car needs
Recommended
Bob R. from St. Charles Hyundai responded on 11/19/2019 05:02 AM

Thanks for the great review,we are always here to help.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
Godfrey, IL
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Very professional and respectful of my time.
Recommended
Bob R. from St. Charles Hyundai responded on 11/15/2019 06:13 AM

Thanks for the great review  ! we appreciate your business,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
JS
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James S.
Moscow Mills, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Vehicle maintenance
Super service...friendly and efficient
Recommended
Bob R. from St. Charles Hyundai responded on 11/07/2019 12:27 PM

Thank you for the great review ! we appreciatte your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
GS
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Glenn S.
Saint Peters, MO
2008 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
Could not be happier
Same day service
Recommended
Bob R. from St. Charles Hyundai responded on 11/05/2019 01:14 PM

Thanks for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DP
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Dennis P.
Chesterfield, MO
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was done on time like they said it would be.
Always friendly service.
Recommended
Bob R. from St. Charles Hyundai responded on 10/31/2019 05:55 AM

Thanks for the great review ! we appreciate your business !thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
HS
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Harpreet S.
O Fallon, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Transmission sensor warranty repair
Bob, was is friendly and took care of the repair, in fact car was ready before promised time.
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2019 06:26 AM

Thanks for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
RM
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Richard M.
Saint Peters, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
STC Hyundai always does a great job!
So, to start this off on the best foot...Over the last 10 years, I've bought/traded (2) Sonata's (2) Azera's and (2) Genesis, all from STC Hyundai. So, I think that sums up how I feel about STCHyundai! I keep coming back for a reason. They always treat me the right way. I'll give you this latest example:

I had an issue with my sunroof/moonroof on my 2015 Genesis not retracting the whole way. The roof seemed to be 'racking' or something that would keep the sunroof from fully retracting without manual help.
I took it in, and they 'fixed' it, to the tune of $855!! I then took it home, drove it for a few days, and the issue started...again. I called and scheduled another appointment and they took the car in again. This time, they ordered and installed a whole new system....and, at no cost! However, I'm still trying to get my original $855 back, as that should never have been spent to begin with.

Another great thing about STCHyundai, is that they have a great deal on their oil changes!! $39! I couldn't get in one day, so I took it to a Valvoline-Lube Xpress...they charged me $150!! for a freaking oil change!! they said because it took synthetic, 5 quarts, AND because the car had a protective shield underneath that had to be taken off!! Nonetheless...I've been going back to STC Hyundai for my oil changes! Best service EVER!

The sales team is also very nice. I always deal with Nathan Nazzari. He's always been very good to work with.

So, overall, I have always been a very happy customer! That's why I return to STC Hyundai for my sales and service.

Thank you!!
Rick Myers
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2019 05:08 AM

Thanks for the great review ! also we appreciate your continued service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DH
DAN HANSEN
TM
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Thomas M.
Saint Charles, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai
T
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2019 05:08 AM

Thanks for the great review ! i look forward to your next service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
KV
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Kent V.
Winfield, MO
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service advisors and service technicians provide great service.
I want to thank Bob Reck (service advisor) and the service technicians for solving an ongoing problem with my TPMS light on. It took a couple of days, but now the light is off and has not come back at all. The problem is fixed. They are a 5 STAR service for sure!
Recommended
Bob R. from St. Charles Hyundai responded on 10/21/2019 04:52 AM

Thanks for your great review ! and thanks for giving us extra time to resolve this concern ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
Wentzville, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
fast , friendly and helpful
never have to wait for someone to greet me or wait on me fast and friendly. service is done right. car is always as clean when I leave as it is when bring it in.
Recommended
Bob R. from St. Charles Hyundai responded on 10/21/2019 04:52 AM

Thanks for the great review ! we appreciate your years of service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
NM
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Nancy M.
Wentzville, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Radio repair
Quick service, polite service persons.
Recommended
Bob R. from St. Charles Hyundai responded on 10/21/2019 04:52 AM

Thanks for the great review ! we look forward to your next service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
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