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BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

DT
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Derrick T.
Black Jack, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
My service was fast & my service advisor even kept the word of the of the last service advisor that told me I would great a discount when I'm ready to the the service! Love it!
Recommended
Bob R. from St. Charles Hyundai responded on 03/13/2018 06:02 AM

We appreciate your continued service with us! We look forward to your service with us! Thanks!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DH
DAN HANSEN
AV
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Amanda V.
Foristell, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service and Very Timely!
St. Charles Hyundai is alway very polite and helpful when doing services to my car. Due to a recall my engine needed replaced, this was done in just over a week. Hyundai extended the warranty, offered a loaner and paid for towing....that is standing behind your product and making it right. Great job!
Recommended
Bob R. from St. Charles Hyundai responded on 03/10/2018 05:29 AM

Thank you for your business ! we appreciate your service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Chesterfield, MO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Department
The recall work and oil change were completed while I waited within the time frame I was promised.
Recommended
Bob R. from St. Charles Hyundai responded on 03/09/2018 05:27 AM

Thank you for the positive survey ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
CC
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Cheryl C.
Ballwin, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I called with a problem to ask questions. They fit me right in and told me it was under warranty and still got me in and fixed promptly. Took great care of me and my vehicle.
Recommended
Bob R. from St. Charles Hyundai responded on 03/07/2018 08:33 AM

Thanks for the great review! Your business is always appreciated!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
MJ
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Michael J.
Saint Charles, MO
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department!
Great service department!
Recommended
Bob R. from St. Charles Hyundai responded on 03/02/2018 05:00 AM

Thanks for the great positive review ! we look forward to your next service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome!
Awesome!
Recommended
Bob R. from St. Charles Hyundai responded on 02/28/2018 05:42 AM

Thanks again for your business ,we greatly appreciate you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
LB
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Lisa B.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome experience
Everyone is so polite. They estimated how long it would take to work on my car when I dropped it off and it was even done an hour earlier than expected!! They even went the extra step by washing my car. It was very much appreciated!
Recommended
Bob R. from St. Charles Hyundai responded on 02/27/2018 05:42 AM

Thank you for your business and the great review ! we look forward to your next service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DH
DAN HANSEN
Verified Customer
O Fallon, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sante fe service
Kyle and Bob in Service are great to work with. Very accommodating and provides excellent customer service!
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 01/24/2018 05:56 AM

Thanks for the great survey! Glad to hear Bob and Kyle took excellent care of you. We look foward to helping you when your next maintenance is due.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
Great service. Maintenance service completed within one hour.
Recommended
Bob R. from St. Charles Hyundai responded on 01/19/2018 05:32 AM

Thank you for the great survey ! we look forward to your next service done with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JA
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Jerry A.
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2009 Sante Fe recall
Bob did a great job of working with Hyundai to fix the oil leak which I had been in twice previously for a recall. He kept me up to date on the status. I'll come back to St. Charles Hyundai in the future.
Recommended
Bob R. from St. Charles Hyundai responded on 01/16/2018 07:15 AM

Thank you for your great survey ! we are also pleased we could get your vehicle fixed properly ! we look forward to your next service with us .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DH
DAN HANSEN
Verified Customer
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Easy, quick, and great service for my vehicle.
Recommended
Bob R. from St. Charles Hyundai responded on 01/12/2018 05:54 AM

Thanks as always for your continued business with us ! and we are always here for you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
RA
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Ross A.
O Fallon, MO
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bob Reck
Bob is always there to help and give good advice. He is trustful and I believe him when he suggests alternatives. Never had that type of trust in a dealer service center until we started doing business with St. Charles Hyundai many years ago.
Bob thank you!
Recommended
Bob R. from St. Charles Hyundai responded on 01/10/2018 05:38 AM

Thank you for the great review ! i appreciate your continued service with us !its always a pleasure working with you guys thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JL
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John L.
Bridgeton, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I am pleased with the service I receive each time I have my car serviced.
I like the service I received each time I have my car serviced.
Recommended
Bob R. from St. Charles Hyundai responded on 01/08/2018 01:30 PM

Thanks for the great survey ! we look forward to this level of service for you each and every visit,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
Saint Louis, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer friendly
Very professional n caring!
Recommended
Bob R. from St. Charles Hyundai responded on 01/08/2018 05:04 AM

Thank you for your business ! it is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
FN
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Frederick N.
O'Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt excellent service
As usual, the service was provided in a timely manner and the staff was and is always courteous.
Recommended
Bob R. from St. Charles Hyundai responded on 01/08/2018 05:04 AM

Thank you also as always for your continued business with us ! we look forward to our service visit with you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Louis, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AWESOME SERVICE!!!!
Bob took good care of me when I came for my oil change. He was very polite and professional. Brad was the service technician who took care of my truck. He seemed to be very thorough and knowledgeable about his job. I love the great customer service experience. This is why I will keep referring and coming back here.
Recommended
Bob R. from St. Charles Hyundai responded on 01/03/2018 05:00 AM

Thank you for your continued service with us ! we will always take care of you and your car the best way possible !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
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Verified Customer
Saint Louis, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean ,organized , honest and Fast
Clean ,organized , honest and Fast
Recommended
Bob R. from St. Charles Hyundai responded on 01/02/2018 08:14 PM

Thanks for the great positive review ! we look forward to your next service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
CT
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Conrad T.
Saint Charles, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fastest OIl Change Ever
Booked my appointment online for 9:45 am on a Saturday expecting to wait a while. Arrived about 10 minutes early, and was back on the road at 10:05am after an oil change and tire rotation.
Recommended
Bob R. from St. Charles Hyundai responded on 01/02/2018 08:13 PM

Thanks for great review ! this is the level of service you deserve each and every visit,we look forward to your next visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
SM
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Suzanne M.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Thorough & Honest Service
St. Charles Hyundai provides consistent and reliable service. The appointment and service process is very professional and pleasant. When servicing my vehicle, I can expect them to do the requested work and inform me of any additional items that need attention. They never pressure me into accepting any suggested services. This has been my experience for over 7 years with my Sonata.
Recommended
Bob R. from St. Charles Hyundai responded on 01/02/2018 05:46 AM

Thanks for your continued service with us ,you are very much appreciated to us ! we will continue this level of service forever !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
LG
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Laura G.
Saint Charles, MO
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
This team is just fantastic. Bob was very thorough as he helped us with the diagnostics and service for the car. The service this team provides is one of the reasons we keep returning to purchase our cars here.
Recommended
Bob R. from St. Charles Hyundai responded on 12/29/2017 08:09 AM

Thank you for the great review ,we will always work hard to provide you with the best service possible.we always appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
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