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SureCritic / Hyundai Dealer / Murdock Hyundai Lindon / BENJAMIN J RODGERS
BR

BENJAMIN J RODGERS

Assistant Service Manager
Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(79 reviews)
72

Reviews of BENJAMIN J RODGERS

EJ
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Emily J.
Lindon, UT
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great customer service
We love bringing our cars here and always get the best service. Make sure to ask for Ben in the service area. He’s the best. Definitely recommend to all of our friends for service and car buying.
KARI M. from Murdock Hyundai Lindon responded on 02/07/2022 01:23 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
DP
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Dennis P.
Orem, UT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
The service was excellent.
The service was excellent. We worked with Preston and Ben. The repair work needed was more extensive than originally thought.
They said they would work us in which they did. We were treated very well and they went the extra mile for us. We were surprised when we picked the car up on how much work they had done, including some extra work. We were also very happy with the cost of the repairs as it related to the amount of work that was done. I think this was our first time working with Ben, but we have worked with Preston many, many times, even asking for him as we have needed repairs on our car. Preston is an amazing employee for your company, which I'm sure you already know.
KARI M. from Murdock Hyundai Lindon responded on 01/31/2022 07:30 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager
Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
CC
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Claudia C.
Springville, UT
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2022
verified customerVerified Customer
8
Category: Service
service
staff was very friendly
Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
LC
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Lynda C.
Orem, UT
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Murdock Hyundai
If your look to be treated like family Murdock is the place to go . Doug, Derek, Dave and can’t forget Jacob, these guys have always been so nice to me.
These is my Eighth car I have purchase from Murdock I have a recommend them.
KARI M. from Murdock Hyundai Lindon responded on 01/26/2022 06:51 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
CC
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Claudia C.
Springville, UT
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2022
verified customerVerified Customer
8
Category: Service
service
staff was very friendly
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/22/2022
Service Type: Maintenance
4
Category: Service
service
too longer with appointment than just driving in
SHAWN M. from Murdock Hyundai Lindon responded on 01/25/2022 12:25 PM

Thank you for your review. We would love to hear more. We will reach out for further information.

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
AN
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Alexandra N.
Eagle Mountain, UT
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
My Hyundais Murdock experience
Always taken care of whenever I come in, super friendly staff, very understanding that life happens but still take care of me when I come in
KAISHA R. from Murdock Hyundai Lindon responded on 01/17/2022 02:12 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
HB
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Heather B.
Saratoga Springs, UT
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Experience
I didn't have an appt and they still got me in, arranged a Lyft for me and took care of me.
KAISHA R. from Murdock Hyundai Lindon responded on 11/03/2021 06:27 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
Verified Customer
Lindon, UT
2020 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/11/2021
Service Type: Repair
verified customerVerified Customer
4
Category: Service
Came back dirtier than when I left it
Dropped my car off for a maintenance issue. They had my car for 3 weeks. When I got my car back the outside and interior was dirtier than when I left it. There was black greasy fingerprints everywhere on my WHITE interior/seats! Plus there was black glue/tar substance on several parts of the outside. Never have I been to a dealership where they didn’t clean your car or at least run it through the car wash. Extremely unacceptable!
BENJAMIN J R. from Murdock Hyundai Lindon responded on 10/22/2021 06:04 PM

Sorry to hear about your experience. We will have someone reach out to you shortly. 

-Shawn Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
JW
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Jared W.
Heber City, UT
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Great fast service!!
SERVICE C. from Murdock Hyundai Lindon responded on 10/05/2021 03:08 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
CR
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Camron R.
Nephi, UT
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awsome
Just love going there don’t ever have to worrie about anything
SERVICE C. from Murdock Hyundai Lindon responded on 09/20/2021 06:09 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
NG
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Nancy G.
Eagle Mountain, UT
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Everyone was friendly and helpful
I had a great experience at my service appointment. Everyone was very friendly and helpful and treated me like my time was as important to them as it was to me. Thank you ?
KARI M. from Murdock Hyundai Lindon responded on 09/17/2021 06:08 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
Verified Customer
Provo, UT
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great care and customer service
You guys have always been amazing and so kind and take good care of the cars that come into your dealership.
KARI M. from Murdock Hyundai Lindon responded on 09/16/2021 06:22 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
Verified Customer
American Fork, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service and car!
I’ve been driving Hyundai cars since 2012 and I’m constantly impressed with the service that I’m provided with. I’ve purchased two brand new Hyundai’s and I’ve had great experience with both of them. Thank you for making a great car for a good price, along with having an excellent service center that knows how to take care of my car in the best way possible.
SERVICE C. from Murdock Hyundai Lindon responded on 08/31/2021 12:07 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
Verified Customer
American Fork, UT
2021 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/22/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
I am NOT happy
I took my car in for an oil change and tire rotation. When I got my car back my windshield wiper fluid was gone, 3 out of 4 tires had very low tire pressure and all the tire valve caps were missing.
BENJAMIN J R. from Murdock Hyundai Lindon responded on 08/28/2021 05:51 PM

Sorry to hear about your experince. We will have a service professional reach out to you soon. 

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
EJ
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Emily J.
UT
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The best service!
We have always had great service here at Murdock. Ben in the service department is wonderful and extra helpful. Will always come here to service our Hyundai!
Recommended
KAISHA R. from Murdock Hyundai Lindon responded on 07/23/2021 06:15 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
Verified Customer
Orem, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Great work
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/13/2021 04:20 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
BC
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Brian C.
Pleasant Grove, UT
2015 Hyundai Santa Fe Sport
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Don't use Murdock's Service Center
I was treated poorly after my Santa Fe Sport 2.4L engine had a factory defect service.
Not Recommended
BENJAMIN J R. from Murdock Hyundai Lindon responded on 07/08/2021 08:36 AM

I apologize for your recent experince. Someone will reach out to you regarding your recent visit. 

Sincerly,

Service Manager Shawn Miller 

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
NM
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Nathan M.
Spanish Fork, UT
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Family!!
Every time I come to Murdock Hyundai Lindon I'm treated like family and I love that!!
Recommended
KARI M. from Murdock Hyundai Lindon responded on 06/23/2021 01:40 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
KK
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Kelii K.
UT
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All the reps were great and the facility was organized and clean.
All the service reps were friendly . Ben in particular was personable and very forthcoming of what we were there for . The facility, even though it was under construction, was very organized and clean . The waiting room was spacious and clean. I really appreciated the visual pice listing for services offered up on a bog screen monitor was very transparent . The complimentary Lyft service was a very nice surprise. This was the best experience I had at a service center ever . A personal note, maybe complimentary coffee and or tea ? Just a thought . Thank you Murdock Hyundai for your excellent customer experience . Great job !
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/02/2021 10:13 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
Verified Customer
East Carbon, UT
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
verified customerVerified Customer
Category: Service
I am happy with the conversation that I had with the service manager
When I was talking to the service manager he took my feelings into consideration and that he was willing to take care of it
Recommended
Employees worked with
BR
BENJAMIN J RODGERS
Assistant Service Manager
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