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BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

ND
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Nancy D.
Lake Saint Louis, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and friendly service
Very helpful and great customer service
Recommended
Brad D. from St. Charles Hyundai responded on 09/05/2017 11:50 AM

We very much appreciate the perfect five star survey on your last service trip to our dealership. Hope to see you soon for normal routine maintenance!

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
FAST!!
Fast service.
Recommended
Bob R. from St. Charles Hyundai responded on 09/05/2017 11:49 AM

Thank you for your review your business is greatly appreciated.we will always make sure your maintance needs are adressed each visit to maintain your vehicle thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
RZ
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RAYMOND Z.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
-
-
Recommended
Brad D. from St. Charles Hyundai responded on 09/01/2017 04:58 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Had me in and out in no time.
Recommended
Brad D. from St. Charles Hyundai responded on 08/30/2017 08:41 AM

Thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AM
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Anne M.
O Fallon, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly, knowledgeable, fair pricing, can't do enough for you, been going there for 23 years
Excellent as usual
Recommended
Brad D. from St. Charles Hyundai responded on 08/30/2017 08:41 AM

Thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
EB
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Emily B.
Winfield, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Department
I planned routine maintenance on my vehicle on a Friday night Before heading out of town. They were able to get my car in and out quickly. I know everything was done top notch and everything was checked (they went over the checklist with me after). I'm always confident in the service I'm receiving and feel safe in my car afterwards. Thank you so much for doing such a great job and accommodating my ever changing schedule even at last minute!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/30/2017 08:41 AM

Thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
WH
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William H.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Premier Desler
Grest dervice
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 05:29 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DS
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David S.
O'Fallon, MO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Regulars
Terrific!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/29/2017 05:27 AM

Thank you for the 5 Star review! We appreciate your business and look forward to seeing you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
CT
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CYNTHIA T.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient and courteous
Was there for an emissions inspection and service recall.
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:27 AM

Thank you for taking the time to fill out a perfect survey on your latest service trip to our dealership. Hope to see you soon for general maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RK
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ROBERT K.
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good, but not Great.
I brought my car into the dealership at 8:30 AM and did not leave until 10:30. I thought it was a little bit long a period for an oil change considering I was among the first to arrive there.
The service person who signed me in was courteous as was the service person who advised me that the car was done and I could leave. Check out was quick and easy. It was just the excessive (in my estimation) time I was there.
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:26 AM

We do apologize for the extended wait time on your last service, we were experiencing a high volume of cars at that time of the day and do appreciate your patience with us. Hope to see you soon for your next scheduled routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
PR
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Patricia R.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff
Helpful and pleasant
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:24 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CM
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Clinton M.
Lake Saint Louis, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service for recall and maintenance items
Work was done timely and as needed for recall items
Recommended
Bob R. from St. Charles Hyundai responded on 08/25/2017 05:06 AM

Thank you for your business !and your time to complete the survey !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
CR
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Cheryl R.
O Fallon, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It is convenient, clean, and with a selected support staff who makes one feel like a team member as well.
Have owned 3 new Hyundai's and would recommend this vehicle to everyone.
Recommended
Bob R. from St. Charles Hyundai responded on 08/25/2017 05:06 AM

Thanks again for your continued service with us ! you are greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
review
fast service.
Recommended
Bob R. from St. Charles Hyundai responded on 08/24/2017 02:10 PM

Thank you for your continued service with us ! your business is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
KO
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Kelly O.
North Babylon, NY
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Great Staff and fast service! It's obvious they care about their customers.
Recommended
Brad D. from St. Charles Hyundai responded on 08/22/2017 05:13 AM

Thank you for the awesome five star survey, Glad we can be your go to Hyundai dealership and look forward to working with you for many years to come. See you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JS
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Jessica S.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Got in and out fast!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/17/2017 12:58 PM

Thank you for the positive review! We appreciate your business and look forward to seeing you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
JA
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Joseph A.
Ballwin, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service
They completed the work so fast I couldn't even finish a cup of coffee.
Recommended
Brad D. from St. Charles Hyundai responded on 08/15/2017 03:08 PM

Thank you for the great survey, we are glad we could get you in and out so fast for the recall work. Hope to see you soon for routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Wentzville, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous and prompt
Courteous and prompt service.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/15/2017 05:30 AM

Thank you for the positive review! We appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
DM
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DONALD M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
fast & friendly service
got a notice of a recall - set an appointment - they found I had another update - got them both done & even washed the car
Recommended
Brad D. from St. Charles Hyundai responded on 08/14/2017 10:13 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
BM
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BRUCE M.
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Department
The Service Manager was very helpful in answering all of my questions. The vehicle service was performed promptly and the cost was extremely reasonable for everything that was performed.
Recommended
Bob R. from St. Charles Hyundai responded on 08/09/2017 05:30 AM

Thank you for the great review we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
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