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BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

RW
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Richard W.
Wentzville, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service department
Courteous and knowledgeable staff of service writers and service technicians, we have been dealing with this dealership nearly 20 years and owned 6 Hyundai vehicles. Recommend this dealership frequently to friends and family.
Recommended
Brad D. from St. Charles Hyundai responded on 05/29/2018 09:12 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DS
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Deepak S.
O Fallon, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Awesome service received. Quick and efficient!!
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 05/18/2018 01:51 PM

Thank you for the excellent response! We will keep up the good work and hope to see you again for your next visit! 

Kyle Woodworth

Express Service Advisor 
St Charles Hyundai
636-441-4481
Employees worked with
BT
BRAD THOMASON
RH
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Rosanne H.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly people
quick and friendly
Recommended
Brad D. from St. Charles Hyundai responded on 05/07/2018 07:22 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DR
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Donna R.
Saint Louis, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Best auto service I've ever experienced
I cannot say enough great things about the service department at St. Charles Hyundai. I've had previous cars serviced at other dealerships (and non-dealer shops) but I never experienced the level of integrity and trust that I have at this service shop. I even moved 30 miles away and tried others but was so disappointed that I gladly go out of my way to continue service at St. Charles Hyundai. There's no pressure, they're extremely knowledgable, and go above and beyond to accommodate so I can get on with my day-to-day. I very rarely take the time to review anything and that speaks volumes. Please continue your passion in treating your customers like family and I will remain a loyal patron. Bravo!
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 05/04/2018 05:39 AM

Thank you so very much for the excellent review! We really appreciate the feedback and we are very glad that you trust us and feel comfortable with our service and knowledge! We will definitely keep up the good work and will continue to do so for your next services! Thank you so much again. 

St Charles Hyundai Service, 

Kyle Woodworth 

Employees worked with
BT
BRAD THOMASON
Verified Customer
Saint Louis, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and professional staff
Very happy with my Hyudai experience so far.
Recommended
Brad D. from St. Charles Hyundai responded on 04/20/2018 03:12 PM

Thank you for the great five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
O Fallon, MO
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic service
Brad was fantastic!! He got my vehicle in and out in a timely matter. Have great conversations with the sales staff, was very knowledgeable and friendly with questions I had even though I had told them I was just there to service my genesis.
Recommended
Brad D. from St. Charles Hyundai responded on 03/26/2018 05:44 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Survey
X
Recommended
Brad D. from St. Charles Hyundai responded on 03/21/2018 05:05 AM

Thank you for the great survey on your recent service with our dealership. Let us know how we can make your next trip here a five star experience!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MK
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Mary K.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
My St. Charles Hyundai
I never have a problem getting in here. The staff is friendly and helpful. The warranties are Fantastic. Will most likely look into a Hyundai SUV next time.
Recommended
Brad D. from St. Charles Hyundai responded on 03/19/2018 05:13 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JP
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Judith P.
Saint Peters, MO
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I got more service than I had asked for and in less time than I expected. Very professional and friendly people.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 03/15/2018 06:14 AM

Its always our goal to exceed your expectations. Let us know how we can make your next visit a 5 star experience!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BT
BRAD THOMASON
KW
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Kathryn W.
Saint Louis, MO
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Nathan always takes care of us when we are looming for a new vehicle. Even when it's last minute unexpected impulse shopping! Always thorough and takes time to explain things in a way I can understand.
Recommended
Brad D. from St. Charles Hyundai responded on 03/13/2018 06:37 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St Charles Hyundai
Everyone...very helpful, kind and nice.
Recommended
Brad D. from St. Charles Hyundai responded on 03/12/2018 07:22 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JA
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James A.
Saint Charles, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great service and very fast.
Recommended
Brad D. from St. Charles Hyundai responded on 03/05/2018 01:07 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CM
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Celia M.
Saint Louis, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The people that work there are always nice and professional! The waiting room is so nice with complimentary coffee& water.
Recommended
Brad D. from St. Charles Hyundai responded on 03/05/2018 06:01 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CP
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Cynthia P.
Dardenne Prairie, MO
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
OK
Nothing special
Not Recommended
Brad D. from St. Charles Hyundai responded on 02/27/2018 05:42 AM

Thank you for the survey on your recent service trip to our dealership. Be sure to let us know how we can make your next trip to our dealership a five star experience! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
EB
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Evelyn B.
Wright City, MO
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Smile
It was great until I went to pay, the first lady who came to the window was rude and never smiled. The lady who finished the transaction was great.
Recommended
Brad D. from St. Charles Hyundai responded on 02/27/2018 05:42 AM

We do apologize for any inconvenience you may have had at our cashier window we will for sure look into correcting the problem for future visits. Thank you for taking the time to fill out the survey on your recent service with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Troy, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
Came in for recall work. Took maybe 30 mins. Only reason I wouldn’t be back is because I have someone that can do my maintenance for free.
Recommended
Brad D. from St. Charles Hyundai responded on 02/26/2018 05:19 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SB
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Sandra B.
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Very good customer service.
Very courteous and accommodating to my request.
Best dealership in St. Charles County!
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 02/22/2018 07:48 AM

Thank you for the great survey! We really appreciate the kind words and will see you again for your next visit! Thank you again. 

St Charles Hyundai Service, 

Kyle Woodworth

Employees worked with
BT
BRAD THOMASON
MO
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Mary O.
Saint Peters, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Close to my home.
Work was done in a short time.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 02/17/2018 10:41 AM

Thank you very much for the great review! We hope to see you again and continue the excellent service!

St Charles Hyundai Service, 

Kyle Woodworth

Employees worked with
BT
BRAD THOMASON
CP
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Craig P.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On time, friendly
Friendly
In and out.
Would recommend.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 02/14/2018 08:38 AM

Thank you for the great feedback. We really appreciate the excellent review and will continue that into your next visits!

St Charles Hyundai Service, 

Kyle Woodworth 

Employees worked with
BT
BRAD THOMASON
Verified Customer
Florissant, MO
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
I don’t feel a since of being taken advantage of & I service & the honesty.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 02/12/2018 12:00 PM

Thank you so much for the feedback! We really like hearing all the positive feedback and hope we can continue the excellent service to your next visit! 

St Charles Hyundai Service, 

Kyle Woodworth 

Employees worked with
BT
BRAD THOMASON
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