BT

BRAD THOMASON

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

SR
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Sharon R.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very pleased!
Always friendly and helpful! And they take great care of my vehicle!
Recommended
Brad D. from St. Charles Hyundai responded on 07/11/2017 05:14 AM

thank you for the great five star survey, we greatly appreciate all your continued business.

thank you, Hyundai service
Brad Dean


Verified Customer
Lake Saint Louis, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire replacement
Good job but missed checking tire pressure
Recommended
Brad D. from St. Charles Hyundai responded on 07/11/2017 05:14 AM

thank you for the great survey on your latest service trip to our dealership. we hope to see you soon for your continued business.

thank you, Hyundai service
brad dean


MH
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Melissa H.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, knowledgeable, and timely
We have purchased 2 of our 3 vehicles from St. Charles Hyundai and I am always impressed with their customer service and professionalism. Although I was only getting an oil change and state/emissions, the service department accomodated my request for a loaner vehicle in order for me to run errands. My husband and I are completely satisfied with not only this specific dealership, but the Hyundai Motor Company as well.
Recommended
Brad D. from St. Charles Hyundai responded on 07/07/2017 08:44 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. we hope to see you soon for continued maintenance.

thank you, Hyundai service
Brad Dean


GP
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Gail P.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
!!!
!!!
Recommended
Brad D. from St. Charles Hyundai responded on 07/06/2017 01:13 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with us.

thank you, Hyundai service
Brad Dean


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Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Never wash the car
Was told when we bought maintenance plan that they would give a free car wash when we brought it in to have oil changed. They have never washed it. NOT ONCE!
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/05/2017 07:10 AM

Please accept my appologies. I dont know the particulars on your service visits but a complementary wash and vacuum is available whenever your car is in for service. Just let us know if you would like your car cleaned up. We appreciate your business and look forward to your next visit.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

SL
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Shiela L.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fine job
fine job
Recommended
Bob R. from St. Charles Hyundai responded on 07/05/2017 06:12 AM

Thank for the great review ! your business is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

AA
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2nd oil change and tire rotation
it was quicker than expected and very good service
Recommended
Brad D. from St. Charles Hyundai responded on 07/03/2017 05:10 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean


RH
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Robert H.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Robert H
The staff is friendly. The work is done right in a timely manner.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 06/30/2017 08:53 AM

Thank you for your positive feedback. We look forward to seeing you at your next service visit

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
no hassles
I was in and out
Recommended
Brad D. from St. Charles Hyundai responded on 06/26/2017 09:12 AM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean


JD
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John D.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Just good service.
Yes>
Recommended
Brad D. from St. Charles Hyundai responded on 06/26/2017 05:45 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean


JY
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Joann Y.
Elsberry, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Complete service
Always great service done in a timely manner.
Recommended
Bob R. from St. Charles Hyundai responded on 06/23/2017 05:53 AM

Thank you for the great review ,we look forward to your next service !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

2J
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2 J.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
everything is perfect no problems
I love my elantra very reliable service is great
Recommended
Brad D. from St. Charles Hyundai responded on 06/13/2017 05:01 AM

thank you for the great five star survey, we look forward to your next visit with our dealership.

thank you, Hyundai service
Brad Dean


CM
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CHARLES M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good value--good service.
Always satisfied.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/12/2017 01:41 PM

Thank you for taking the time to review your last service visit with us. We appreciate your business and look forward to seeing you on your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Amazing
Recommended
Bob R. from St. Charles Hyundai responded on 06/12/2017 01:08 PM

It is always our pleasure .thanks for the great review !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

AS
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Adam S.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly knowledgeable service
Nice clean facility. I have no worries about my car being taken care of when I take it there
Recommended
Brad D. from St. Charles Hyundai responded on 06/09/2017 02:39 PM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate all your continued business.

thank you, Hyundai service
Brad Dean


KM
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Kathleen M.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and reliable service
We own four Hyundai's and have them all serviced here. Very satisfied. Purchased our last two cars from this dealership.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 05/26/2017 03:24 PM

Thank you for the great survey and choosing us to service your vehicles. We appreciate your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

RZ
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RAYMOND Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
-
-
Recommended
Brad D. from St. Charles Hyundai responded on 05/23/2017 03:07 PM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean


NT
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Nenad T.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata maintenance
Very pleasant crew, fast service.
Recommended
Brad D. from St. Charles Hyundai responded on 05/23/2017 02:47 PM

thank you for the very positive survey on your last service trip our dealership. glad we can be your go to dealer to service your Hyundai.

thank you, Hyundai service
Brad Dean


KT
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Kelly T.
Winfield, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trust
I believe I can trust Hyundai
Recommended
Brad D. from St. Charles Hyundai responded on 05/19/2017 12:56 PM

thank you for the great survey on your latest trip to our dealership. we greatly appreciate all your business done with us.

thank you, Hyundai
Brad Dean


GP
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Gary P.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
St. Charles Hyundai always provides fast and efficient service!
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 05/15/2017 02:28 PM

Its a pleasure to be here for your service needs. Thanks for the great survey!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
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