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BT

BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

SM
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Shurman M.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
Always helpful never misleading.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 09/06/2016 09:15 AM

Thanks for the great review!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BT
BRAD THOMASON
CT
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Constantine T.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/07/2016 08:22 AM

Thank you for the great review! Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
SS
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Seth S.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly helpful staff
You take great care of me and my car
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/01/2016 05:35 AM

Thank you for the 5 star review! We greatly appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
DF
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Dale F.
Saint Peters, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous
Ease of scheduling
Recommended
Brad D. from St. Charles Hyundai responded on 08/30/2016 07:07 AM

thank you for the great 5 star review, we appreciate all your business done with us.

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
TH
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Timothy H.
Saint Charles, MO
2014 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
verified customerVerified Customer
Category: Service
Great
St Charles Hyundai went out of their way to resolve my concerns. I have always been a fan of St Charles Hyundai and remain a fan. Brad listened, understood and resolved everything. I will continue to recommend them for Repairs and Service.
Recommended
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AM
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Angel M.
Madison, IL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone provides AWESOME customer service
I drive 30 miles to get to this dealership when there is another one within 13 miles.. saying this... This is the best service I ever received. HANDS DOWN!!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/30/2016 07:07 AM

thank you for the great 5 star review, we greatly appreciate all your business done with us and glad we can keep you coming back.
hope to see you soon!

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
KM
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Kathleen M.
Saint Peters, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Battery replacement
fast, courteous service. Competitive pricing on battery
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2016 10:08 AM

thank you for the great review! glad we were able to get you in and out fast!

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DT
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Danielle T.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Excellent service as always
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/29/2016 06:06 AM

Thank you for the great review! It's our pleasure to provide you with great service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
TH
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Timothy H.
Saint Charles, MO
2014 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
verified customerVerified Customer
Category: Service
Great
St Charles Hyundai went out of their way to resolve my concerns. I have always been a fan of St Charles Hyundai and remain a fan. Brad listened, understood and resolved everything. I will continue to recommend them for Repairs and Service.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/24/2016
Service Type: Maintenance
Category: Service
Good
Overall great. This past service experience required me to come back though I scheduled several days in advance. The muffler kit should have been ready instead of having to be ordered since it was 5 days from scheduling to the actual appointment.
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2016 06:06 AM

thank you for your recent visit with us, sorry for the mix up with the inspections we will for sure make it right for you. i have contacted you about getting the vehicle back in let me know when we can get you in and get everything in line.

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AA
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A A.
Chesterfield, MO
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice response time most of the time
Good service, friendly atmosphere
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/25/2016 06:04 AM

Thank you for the wonderful review! We thank you for being a loyal Hyundai customer!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
AS
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ARNOLD S.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
easy to get in and out
good
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/24/2016 10:52 AM

Thank you for the great review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
PS
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Patricia S.
Hazelwood, MO
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Pleasant and professional service staff. I have been servicing my car with St. Charles Hyundai since 2006.
Recommended
Brad D. from St. Charles Hyundai responded on 08/22/2016 09:38 AM

thank you for the great review, glad we can continue to keep you and your vehicle happy for many more years to come!

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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Verified Customer
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Salesmen do not know enough about what they are trying to sell. Will not buy there again.
Salesmen do not know enough about what they are trying to sell. Will not buy there again.
Not Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/17/2016 01:54 PM

Thank you for the positive review! We thank you for your business! Let us know what we can do to earn a 5 star review at your next service visit.

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
FH
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Faheem H.
Saint Louis, MO
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Yes
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/17/2016 05:42 AM

Thank you for the great review! We appreciate your business, and thank you for being a great Hyundai customer!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
Rachael J.
Saint Charles, MO
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/15/2016
Service Type: Maintenance
Category: Service
Customer Service
Staff was able to help resolve concerns regarding visit quickly and in a professional manner. Very pleased!
Recommended
Brad D. from St. Charles Hyundai responded on 08/17/2016 11:01 AM

thank you for your recent visit with us, im glad i got to speak with you and keep you happy with your experience at our dealership.

thank you, Hyundai service

Brad D. from St. Charles Hyundai responded on 09/30/2016 01:42 PM

thank you for the great 5 star review, glad we could get everything in line for you and your vehicle. keeping our customer happy is number 1, see you soon for next routine visit.

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
PH
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Paul H.
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and very professional
Perfect
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/08/2016 12:19 PM

Thank you for the 5 star review! It's our pleasure to provide you with a quick and enjoyable service visit. We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
PC
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Paul C.
Foristell, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 08/08/2016 12:19 PM

thank you for the great 5 star review! glad we can always make your trip to Hyundai a great one!

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
NH
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Norma H.
Bridgeton, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Always perform service thoroughly and professionally.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/08/2016 05:48 AM

Thank you for the 5 star review. We thank you for your business! We look forward to seeing you,at your next scheduled service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
DS
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Donna S.
Saint Peters, MO
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people. Trustworthy service.
Great customer service. Quality service you can count on.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/03/2016 08:37 AM

Thanks for the 5 star review! We thank you for your business,and we look forward to seeign you, at your next scheduled service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
DM
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Deb M.
Saint Peters, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Care!
Thank you for your normal wonderful service!
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/01/2016 07:36 AM

Thank you for the great review! We appreciate your business, and look forward to seeing you at your next scheduled service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
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