BT

BRAD THOMASON

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Verified Customer
Fenton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love this brand
Service is awesome to!
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2017 01:14 PM

We appreciate all your business done with our dealership, glad we can keep you and your vehicle happy for many years to come.

Thank you, Hyundai service
Brad Dean


PW
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PRISCILLA W.
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The work they did was excellent. They forgot to change my wiperblades that I requested.
Good work.
Recommended
Brad D. from St. Charles Hyundai responded on 11/13/2017 10:17 AM

We do apologize for the wiper blades on your last visit with us. We will be sure to go over if the vehicle needs wiper blades on your next service trip to our dealership.

Thank you, Hyundai service
Brad Dean


AM
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Anne M.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
Bob in the service dept, can't do enough to assist you, great positive attitude
Recommended
Bob R. from St. Charles Hyundai responded on 10/31/2017 01:57 PM

Thanks as always for your continued business with us ! i am always here for you and your family ,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

RC
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Ramona C.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service is excellent and the mechanics do good work
Same as above
Recommended
Bob R. from St. Charles Hyundai responded on 10/31/2017 01:57 PM

Thank you for the positive review and we always appreciate your
business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

AD
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Aaron D.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I received timely service and great accommodation.
Recommended
Brad D. from St. Charles Hyundai responded on 10/31/2017 11:32 AM

Thank you for the great five star survey on your most recent service with our dealership. We hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean


Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing Service
Fast, friendly & convenient.
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2017 09:58 AM

Thank you for your business it is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

BW
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional service
I have been going to St. Charles Hyundai, I drive all the way from North St. Louis County and pass by several other dealerships I could go, however I have bought two new cars from this dealership and they are like family to me.. I TRUST THEM TO DO THE RIGHT THING
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/27/2017 09:13 AM

Thank you for the positive feed back! We appreciate your business and look forward to see you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

RM
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Ronald M.
Saint Peters, MO
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Brad D. from St. Charles Hyundai responded on 10/13/2017 01:27 PM

Thank you for the perfect survey on your most recent service trip to our dealership. We hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean


Verified Customer
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely
In and out..no issues
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/10/2017 11:57 AM

Thank you for the great review! We look forward seeing you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

EA
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Elizabeth A.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service is wonderful
Makes sure all my questions were answered about my concerns of my veloster
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:40 AM

Thank you for the great five star survey on your latest visit to our dealership. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean


VJ
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VALERIE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Respect
Customer is always treated with respect.
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:39 AM

Thank you for the great five star survey on your latest visit to our dealership. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean


AC
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Arcelia C.
Ferguson, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff
Team work!!!
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:39 AM

Thank you for the great review on your service trip to our dealership. Please let us know how we can make your next visit a five star experience.

Thank you, Hyundai service
Brad Dean


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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, courteous service always
I am always amazed at the friendliness and professional ways of everyone who works here!!
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:39 AM

Thank you for the great five star survey on your latest visit to our dealership. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean


Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Considerate
Everyone is very helpful and considerate of your time. Wait times are usually very short.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 10/06/2017 05:47 AM

Thank you very much for the amazing survey! We have been working very hard to minimize wait times and im glad it shows! We hope to see you again for your next service. Thank you again for the feedback, it is much appreciated!

St Charles Hyundai Service, 

Kyle Woodworth 

Employees worked with

JC
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Jeffrey C.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesomeness
Awesomeness
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/03/2017 05:26 AM

Thank you for the great review! We look forward to seeing you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

TB
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Tammy B.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service received
The service here is awesome! Definitely will return.
Recommended
Brad D. from St. Charles Hyundai responded on 10/03/2017 11:38 AM

Thank you for the great five star survey on your latest service trip to our dealership, Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean


JR
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Jerry R.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service *****
The service department at St. Charles Hyundai is one of the best I have ever work with on all of my vehicles. They did a great job of getting us in and out. The tech know their jobs and are really friendly with the customers.
Recommended
Brad D. from St. Charles Hyundai responded on 10/03/2017 10:24 AM

Thank you for the great five star survey on your latest service trip to our dealership. Glad we can always keep you happy with our service department and staff.

Thank you, Hyundai service
Brad Dean


SR
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Sharon R.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and friendly service
I have always been pleased with the service I've received!
Recommended
Brad D. from St. Charles Hyundai responded on 10/02/2017 02:18 PM

Thank you for the very positive five star survey, glad we can be your go to stop for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean


SC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
I've leased two vehicles from St Charles Hyundai and I couldn't ask for a better dealership, people, and service. It's a great dealership with a lot of great people and I would recommend them to anyone.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 09/23/2017 10:56 AM

Thank you for the great review! We hope to see you again to make sure every visit is an excellent visit. Thank you very much, let us know if you ever need anything!

St. Charles Hyundai Service,

Kyle Woodworth

Employees worked with

KB
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Kyle B.
Saint Charles, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
The team was quick and easy and the price was with in reason. The team was polite and professional.
Recommended
Brad D. from St. Charles Hyundai responded on 09/23/2017 09:23 AM

Thank you for the positive survey on your latest service trip to our dealership, let us know how we can make your next service a five star experience. 

Thank you, Brad Dean 
St Charles Hyundai service.

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