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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

DA
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Daisy A.
Wittmann, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service in an emergency !
I ended up with two flat tires after stopping on a dirt road and immediately called the service department at Rodeo. I like to work with Cheyanna Angevine because she listens to my problems and gets them solved right the first time!!
I came in with my husband and we were able to get two new tires with a great warranty and Cheyanna also took the time to help me with my phone issues as it wasn't connecting to my car properly.
There was no waiting, just great service. I tell all my friends to go and check out Rodeo Hyundai if they want to work with someone who listens to your needs and gets the job done right the first time!!! Thank you Cheyanna for all your help and support!!!!
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/10/2019 03:57 PM

Thank you Daisy, for taking the time to complete the survey and a great review of our service department!  With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are the best. We agree!  We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Car service
Excellent service and customer relation
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/10/2019 01:33 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Tucson in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RP
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Richard P.
Sun City West, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
On time and right
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/10/2019 01:32 PM

I wanted to reach out to you Richard, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Tucson in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Thank you for being so fast friendly and clean, only F’s I’ll ever take
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/10/2019 01:32 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
TH
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Tracy H.
Surprise, AZ
2016 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
verified customerVerified Customer
Category: Service
Thank you tons.
My recent visit left me a little dissatisfied, However Chyanna reached out to me to make sure I was 100% satisfied it says a lot about this company that they took care of this matter quickly and thoroughly. I will return over and over again to have my car taken care of. I trust my car with them.
Recommended
Employees worked with
CA
Cheyanna Angevine
Service Advisor
FG
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Felton G.
Surprise, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast friendly service, vehicle was returned washed and cleaned inside and out!!!
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/10/2019 08:04 AM

I wanted to reach out to you Felton, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Tucson in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RP
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Roy P.
Sun City, AZ
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great job
very friendly and helpful
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/10/2019 08:04 AM

I wanted to reach out to you Roy, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Veloster in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
DF
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David F.
Surprise, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 STARS
Received great service again. Went in for parts and left with parts installed and didn’t have appointment. Wait times always shorter than I expect and if longer courtesy ride always offered.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/09/2019 03:56 PM

I wanted to reach out to you David, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
TH
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Tracy H.
Surprise, AZ
2016 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
verified customerVerified Customer
Category: Service
Thank you tons.
My recent visit left me a little dissatisfied, However Chyanna reached out to me to make sure I was 100% satisfied it says a lot about this company that they took care of this matter quickly and thoroughly. I will return over and over again to have my car taken care of. I trust my car with them.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/09/2019
Service Type: Maintenance
Category: Service
Pay attention
I love my car but trying to get me to change filters that I can do myself and not pay outrageous amounts and techs not paying attention to services booked is not good.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 09/09/2019 02:04 PM

Thank you for your time by sharing with us your experience you had with Justin and our team. I want to personally reach out to you, I am very sorry to hear that your last experience with us was not a great one. It is always our goal to provide the very best service. With that being said I am disappointed to hear that this visit did not provide such experience. I hope to speak to you to resolve this issue in the near future. Feel free to contact me at 623-214-4121. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicles needs. Our team here at Rodeo Hyundai appreciates your feedback as well as your business.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/10/2019 08:11 AM

Thank you, Tracy,  for taking the time to complete the rescore. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn another 5 star rating from you.


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I highly recommend the service!
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/09/2019 09:33 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra GT in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RS
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Roger S.
Buckeye, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hatchback latch
Nice service and easy to get appointment
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/09/2019 09:34 AM

I wanted to reach out to you Roger, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra GT in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Very friendly staff and quick service.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/06/2019 10:21 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata Hybrid in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RL
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Robert L.
Tonopah, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service and sales who go out of their way.
Friendly service people (Victor & Cheyanna) who always welcomes us. Sales (Nick) who go to make sure I am taken care of.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/06/2019 09:12 AM

Thank you _______ for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to both Victor and ­­­Cheyanna along with all of the staff including salesman Nick. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Tucson in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Positive attitude of service consultants.
We always receive a quick and courteous response to our service needs.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/05/2019 08:15 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Tucson in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Phoenix, AZ
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
My vehicle got lots of things done and it was ready by an hour. I expected to wait longer but it was serviced very quickly
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/05/2019 08:14 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Elantra GT in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
SS
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Stephanie S.
Surprise, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
Service writers are top notch. I always know my cat is getting the best maintenance each time I bring it in.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/04/2019 04:54 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
KI
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Kaeli I.
Peoria, AZ
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
This is my 2nd car through this dealership and still such amazing customer service every time I go!
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/03/2019 01:41 PM

I wanted to reach out to you Kaeli, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
VN
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Vincent N.
El Mirage, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing servicing
Always loved going straight to the source for my repairs and Rodeo Hyundai doesn't disappoint.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/03/2019 11:47 AM

I wanted to reach out to you Vincent, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
VH
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Viridana H.
Phoenix, AZ
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Relations
Thank you to the Hyundai Service Team for always greeting me and making me feel like a valued customer.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/03/2019 11:47 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JL
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Jim L.
Surprise, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
hyundai service
Took my Santa fe in for service, oil change etc. Took less than an hour and the service dept. id an excellent ob.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/03/2019 08:02 AM

I wanted to reach out to you Jim, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Santa Fe Sport in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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