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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

RR
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Robert R.
Carolina Shores, NC
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is very friendly.
Dealing with Parkway has always been a pleasant experience
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/27/2019 05:59 AM

Thank you for your positive feedback. Friendly, efficient service is what you will get when you come to Parkway.

Employees worked with
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CHRISTOPHER BRUNK DEEN
JM
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John M.
Southport, NC
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I am satisfied with the service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/27/2019 06:04 AM

Thank you for the great feedback. We appreciate you choosing Parkway Hyundai for service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
DP
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Daniel P.
Southport, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
Parkway Hyundai's people are great. Always friendly, knowledgeable, not pushy with services. They have serviced my Hyundai's for over 16 years with consistent high standards.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/25/2019 07:07 AM

Thank you for the excellent feedback! We appreciate your continued patronage over the years!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SC
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Sandra C.
Wilmington, NC
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
This company has also gone above and beyond to help me out with any issues that I have had with my car. Always making sure that it is ready to go when requested. If an issue when picking up then they took care of it right then and replaced the part son e they had it in stock.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/21/2019 05:09 AM

Thank you for taking our survey and sharing your positive feedback! We appreciate you taking the time to do that and we appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
GM
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Glenn M.
Wilmington, NC
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Front End Service Technician, Chris Deen, is EXCELLENT. Which every service department had a Chris Deen. Very personable and knowledgeable taking time to explain what’s going to be done, answer any of my questions and makes every effort to make my experience a great one.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/20/2019 05:25 AM

Thank you for sharing your experience! We appreciate your business and look forward to seeing you at your next service interval!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CS
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Christina S.
Jacksonville, NC
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service and honesty
The only issue I have sometimes is getting an appointment but if you just show up when they open they will work you in for service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/19/2019 05:41 AM

Thank you for sharing your feedback! We try to accommodate our customers in any way we can. We appreciate you choosing Parkway Hyundai for service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
TS
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Terry S.
Leland, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Enjoyable experience
Prompt service, always done right
first time and reasonable prices
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/15/2019 05:28 AM

Thank you for the fantastic feedback! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
HC
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Harry C.
Southport, NC
2004 Hyundai Xg350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service dept too optimistic regarding time estimates.
I have recommended Parkway Hyundai to several friends, one of whom has bought two cars.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/18/2019 05:02 AM

Thank you for sharing your feedback! I do apologize that your service took longer than expected. We appreciate your business and look forward to servicing your vehicle in the future.

Employees worked with
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CHRISTOPHER BRUNK DEEN
BC
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Barbara C.
Wilmington, NC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Experience
The people and the service received!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/11/2019 06:58 AM

Thank you for taking our survey and the leaving feedback! Customer satisfaction is so important to us. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JG
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Joseph G.
Wilmington, NC
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Competitive pricing
Work performed met expectations.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/11/2019 07:01 AM

Thank you for leaving feedback with us! We appreciate your continued patronage and look forward to seeing you the next time!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DP
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Daniel P.
Wilmington, NC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy, convient, trustworthy & knowledgeable Service.
Chris Deen is totally knowledgeable about my car, and it is great to have someone you can trust when dealing with a nice car as I have. It's easy to follow his lead regarding what is needed, and not needed. Best relationship I've ever had with a Service Professional as Chris Deen is over the 5 decades I've dealt with car repairs and/or maintenance. I used to hate to go into and deal with Service Managers. Once Don Lathem took over the dealership, that all changed.

Also, it is very easy to just use the shuttle. I've got medical disabilities, but I've decided that the shuttle is easier than the loaner car I can get with the service plan I have. Chris Deen just makes servicing my 2 Hyundai cars way easy for me.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/08/2019 05:25 AM

Thank you for the excellent and detailed review! We focus on customer satisfaction here at Parkway Hyundai. We appreciate your continued patronage throughout the years!

Employees worked with
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CHRISTOPHER BRUNK DEEN
TH
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Thomas H.
Leland, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
I went to Parkway to to let them know I had sold my 2007 Sonata and replaced it with a 2017 Sonata. They told me the 2017 had a recall notice (minor). I made an appointment and and brought the car in. I was told how long the service would take and I was on my way in less than an hour. They gave me a coupon for a free car wash!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/07/2019 12:03 PM

Thank you for taking our survey and the excellent review! We appreciate you choosing Parkway Hyundai for service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JM
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Jane M.
Wilmington, NC
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Parkway hyundai
Always the best service!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/07/2019 06:07 AM

Thank you for sharing your positive feedback with us! We appreciate your business and look forward to seeing you at your next service interval!

Employees worked with
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CHRISTOPHER BRUNK DEEN
LC
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Lloyd C.
Myrtle Beach, SC
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris in Service, Georgia, and Darryl are all do personable!
We recommend you guys all the time. There has never been a more satisfying experience with a dealership in our lives.... and we are in our seventies. That says it all.
J. Coppedge
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/05/2019 11:13 AM

Thank you for taking the time to leave your feedback with us! We appreciate you choosing Parkway Hyundai for service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
RP
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Rob P.
Carolina Beach, NC
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parkway Hyundai is #1
Parkway Hyundai of Wilmington is a great place to do business with. We have had our 2008 Hyundai Santa Fe Limited since 2012 and to have the normal service and to have major repairs, such as brakes, alignment, tires, etc, I have called Chris Deen and he has been very helpful in getting our car in and out in a timely manner. I wouldn't take our car anywhere else, because I know that y'all look after a customers car as if it was your own car.

I would recommend Parkway Hyundai to anyone looking for a great car or SUV.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/05/2019 11:02 AM

Thank you for the great recommendation of our service department! Customer satisfaction is our biggest priority here at Parkway Hyundai. We appreciate your continued patronage of our service department!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DL
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Donna L.
Wilmington, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpfulness
Everyone was willing to talk and listen and advise
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/05/2019 10:58 AM

Thank you for the positive feedback! We listen to our customers so we can give them the best service possible! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CB
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Clair B.
Leland, NC
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
Service department team members are a pleasure to work with!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/04/2019 07:14 AM

Thank you for the 5-star review! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SJ
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Shelia J.
Wilmington, NC
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Check engine light and gas gauge checked
The work is always done in a timely manner and every detail is explained to you. The service worker are very respectful and knowledgeable. The service are is very neat and comfortable.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/01/2019 11:48 AM

Thank you for your very helpful feedback! We appreciate you choosing Parkway Hyundai for service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
AD
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Arthur D.
Southport, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata Service
Parkway Hyundai service did an excellent job.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/31/2019 01:26 PM

Thank you for sharing your excellent review with us! We appreciate your continued patronage!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2013 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dissatisfied
Review and read the review.
Owners... Come out of the house on the weekends and watch your operations.
Not Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 01/31/2019 01:15 PM

Hello,
My name is Brett Lee at Parkway Hyundai and I am the service manager. Sorry to hear about your last service visit. Looks like there may have been a break down in communications. I spoke with the advisor that was helping you out. It seems that he should have reached out and updated you about your vehicle before you made the trip down to the dealership. I spoke to him about this and it's something that we will be working on in the future.
I hope it wasn't too inconvenient for you.
Thank you for your business and we look forward to see you again.
Please reach ou to me if I can further assist you in this matter.

Brett Lee
Parkway Hyundai
910-202-8729

Employees worked with
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CHRISTOPHER BRUNK DEEN
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