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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

JE
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James E.
Wilmington, NC
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Communication
Always have excellent communication from sales (Hart) to service department (Deen). My car is my office, having full confidence in knowing I will always have access to 24/7/365 transportation is critical and i get that with warranty, roadside assistance, and currently having access to a loaner car because a recalls.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/14/2019 05:53 AM

Thank you for the excellent review! Communication is the key to great service and that is our specialty here at Parkway Hyundai. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
PO
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Peter O.
Leland, NC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional
Delighted with my service experience at Parkway. Provided a loaner because a part was back ordered. Professional courteous staff.
P. Jos Garboski
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/14/2019 05:55 AM

Thank you for the great review! We appreciate your business and look forward to seeing you at your next service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SM
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Suzanne M.
Castle Hayne, NC
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great cars
Very efficient and polite employees
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/14/2019 05:56 AM

Thank you for the positive review! We appreciate you choosing Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DG
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Donald G.
Bolivia, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Accommodating, efficient, and friendly.
Accommodating, efficient. Know who we are calling us by name as we walk into the door. Always give us a courtesy car.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/14/2019 05:27 AM

Thank you for the excellent review! We love accommodating our customers in any way we can! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Leland, NC
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient
The maintenance work was done promptly on schedule and expeditiously. Service tech was courteous and professional.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/14/2019 05:25 AM

Thank you for the positive review! We appreciate you choosing Parkway Hyundai for service and look forward to seeing you the next time!

Employees worked with
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CHRISTOPHER BRUNK DEEN
AG
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Andrea G.
Leland, NC
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Efficient
The service department is always helpful when it comes to scheduling. I am a teacher so I have to work around my pay schedule. The service department helps me plan my appointments around pay day.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/14/2019 05:15 AM

Thank  you for the positive feedback! It is our pleasure to help in any capacity that we can. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SW
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Samuel W.
Southport, NC
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
Completed tasks in timely manner. Love the free car wash coupon!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/03/2019 04:55 AM

Thank you for sharing your feedback! We appreciate you choosing Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
MN
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Michael N.
Supply, NC
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service rep.
Chris Dean is a real asset to your organization. He is very dependable and always gives you the truth even if it is not what you want to hear.
Very disappointed to learn that Hyundai has chosen to separate the Genesis brand from hyundai.
Was interested in the G90. No more.
Mike Newland
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2019 05:35 AM

Thank you for the positive feedback! We appreciate having you as our customer and look forward to seeing you the next time!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Burgaw, NC
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Servicing Dealer
Good servicing dealer.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2019 05:36 AM

Thank you for sharing your positive feedback! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2013 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First time being disappointed
Details provided in survey
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2019 05:22 AM

Thank you for sharing your feedback with us! Your adviser will be reaching out to you to rectify this issue. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CP
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Craig P.
Leland, NC
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appointments are available quickly and the service is performed always in the time estimated.
Fast and knowledgeable Customer Service Team!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/28/2018 05:30 AM

Thank you for sharing your feedback with us! We appreciate you choosing Parkway Hyundai and look forward to seeing you at your next service visit.

Employees worked with
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CHRISTOPHER BRUNK DEEN
LC
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Louis C.
King Of Prussia, PA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awsome
We were from out of town and needed to start our trip home when one of our tires went flat and had to be towed to the dealer. Chris got us our tire replaced in several hours and we only lost 1 day of our trip 460 mile trip home. THANKS !!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/26/2018 05:07 AM

Thank you for sharing your feedback! I am so happy we were able to get you back on the road. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JG
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Joseph G.
Wilmington, NC
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Worked with extended warranty company
A little short handed on the day i brought it in.they worked on it the next day but part had to be ordered ,alternator took two days to come in. Suv works fine after repair..luckily I didn't need the car right a way.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/19/2018 06:36 AM

Thank you for sharing your feedback with us. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
KL
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Kimberly L.
Writsvlle Bch, NC
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service from Chris!!!!
A great dealership because of their staff! Oh & the fancy coffee beans that are ground right before brewing your coffee is wonderful too!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/19/2018 06:08 AM

Thank you for the wonderful review! The coffee is always fresh and delicious here at Parkway Hyundai! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Southport, NC
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
Great customer service and always good advice as to what service needs to be done
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/19/2018 06:06 AM

Thank you for the positive review! Customer satisfaction is our number one priority here at Parkway Hyundai! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DM
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Deborah M.
Supply, NC
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always excellent service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2018 05:08 AM

Thank you for the great review! We are so happy to have your business and always look forward to seeing you at your services!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CS
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Candy S.
Supply, NC
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
Parkway Hyundai Service
department is fast, efficient, friendly!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/17/2018 08:11 AM

Thank  you for the fantastic review! We appreciate you choosing Parkway Hyundai for all of your car care needs!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best service always!!!
Thanks for keeping my car running great!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/17/2018 08:10 AM

Thank you for taking our survey! We appreciate you choosing Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
TH
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Tom H.
Atlantic Beach, SC
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Who in the h%#l decided to drop the Genesis line of autos, ? I am completely lost to under stand this move, driving from North Myrtle Beach SC is fine but if someone thinks I'm driving to Atlanta or Charleston their nuts. I guess I'm going to have to switch to another brand.
m
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/14/2018 05:35 AM

Thank you for sharing your feedback! I apologize for the inconvenience of no longer carrying the Genesis line here at Parkway Hyundai. Here is the number to Customer Service to get more information. 1-800-633-5151. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JK
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Janice K.
Leland, NC
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
This particular service they went above and beyond what was asked for.today recall I wasn't even aware of and replace the battery that apparently was bad which I also wasn't aware of. Very pleased with the thoroughness of the service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/13/2018 06:20 AM

Thank you for the wonderful review! Customer satisfaction is what we are all about here at Parkway Hyundai! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
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