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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great cars
Amazing selection of economical vehicles and their service provisions give very smooth. Also, can't beat that warranty.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/31/2018 01:00 PM

Thank you for the positive feedback! We appreciate you choosing Parkway Hyundai!

Employees worked with

GM
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George M.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service. Promises Kept.
Chris Deen is our Service Advisor, and he does an excellent job telling us what he needs to do and how long it will take. He always meets or betters his commitments. That has always been our experience at Parkway—all of the staff makes visiting there a pleasure.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/31/2018 05:48 AM

Thank you for the excellent review! We appreciate your continued business!

Employees worked with

WS
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Winifred S.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The Team at Parkway Hyundai are polite, accommodating and professiional
Always happy dealing with the Parkway Hyundai staff
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/30/2018 07:35 AM

Thank you for the positive words! We appreciate your business!

Employees worked with

WD
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William D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
They were polite, they helped me find coupons to lower my cost, they gave me a shuttle ride to and from work, and they gave me a gift card for a car detailing.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/30/2018 07:32 AM

Thank you for sharing your experience! We are happy to accommodate you in anyway we can! We appreciate your business!

Employees worked with

GM
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Glenn M.
Wilmington, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Service
Door Handle Replacement
Great service in replacement of my rear door handle
Recommended
Employees worked with

KW
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Kenneth W.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently Good Service
I have been using Parkway Hyundai to service my 2015 Hyundai Genesis since I bought from them. They are always professional, courteous and friendly. The service is great, performed in a timely manner and competitively priced. Strongly recommend!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/29/2018 05:16 AM

Thank you for the positive review! We appreciate your business!

Employees worked with

JW
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John W.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and great cars
Chris Brunk is an exceptional employee. The whole service department is great. Another reason to buy Hyundai.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/28/2018 05:39 AM

Thank you for the great review! We appreciate your continued patronage!

Employees worked with

GM
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Glenn M.
Wilmington, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Service
Door Handle Replacement
Great service in replacement of my rear door handle
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2018
Service Type: Maintenance
Category: Service
New door handle
Excellent service with the actual work. Just took way too long to get from notification of problem to Parkway to the service was actually performed. More than twice the length of time compared to the other 3 door handle issues. Someone at Parkway dropped the ball.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/28/2018 12:38 PM

Thank you for sharing your feedback! I do apologize for the delay in service. Our service director is looking into this matter. We appreciate your business and look forward to seeing you at your next service interval!

Employees worked with

JM
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Jane M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Hyundai dealer anywhere!
Once again Chris rocks
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/27/2018 07:53 AM

Thank you for leaving your feedback! We think you rock! And we'll see you at your next service interval.

Employees worked with

AC
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Andy C.
Mechanicsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Vacation
We were driving to our vacation at Carolina beach. Our Sonata cut off and then the engine started making loud clanking noises. We had ot towed to Parkway and it turns out it needed a new engine. It was a direct result of the recall. They kept us informed all week and we were able to pick it up on Friday. Chris kept was great to work with step-by-step service was awesome.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/24/2018 05:09 AM

Thank you for the great review! I'm so sorry your vacation was inconvenienced, but so glad we were able to help out and have that engine replaced by the end of the week! Please stop by and say "Hi" anytime you are in town visiting!

Employees worked with

TL
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The L.
Southport, NC
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and competent
Consistently professional
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/24/2018 05:21 AM

Thank you for sharing your feedback! We appreciate your business!

Employees worked with

JP
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Jimmy P.
Watha, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simling Faces
Great fast, accurate service. Great people with smiling face for a Saturday at work.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/23/2018 06:47 AM

Thank you for sharing your feedback! Service with a smile is what you get when you come to Parkway Hyundai! We appreciate your business!

Employees worked with

VS
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Victor S.
Wilmington, NC
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very professional
Parkway is a great place to buy a car and also to have it serviced.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/23/2018 06:45 AM

Thank you for your positive feedback! We are happy to be your go-to car place! We appreciate your business!

Employees worked with

RH
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Randy H.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Chris is excellent every single time.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/22/2018 05:27 AM

Thank you for sharing your feedback! We appreciate your business!

Employees worked with

RB
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Renee B.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
I have always experienced excellent customer service at Parkway. Josh at the service desk is very professional, courteous and friendly as is the shuttle driver. I will continue to have my vehicle serviced at Parkway and will also look to them for my next purchase.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/22/2018 05:25 AM

Thank you for the great review!  We are happy to have your continued patronage!

Employees worked with

NP
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Nancy P.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and helpful
Great service. Appreciate the Cruisers car wash with the dealership car wash not in business
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/17/2018 05:30 AM

Thank you for taking our survey! We appreciate your business!

Employees worked with

SG
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Sandra G.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you
We have not always been pleased with your Service but we were very pleased with the service we received recently
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/10/2018 05:36 AM

Thank you for sharing your feedback! This past service you were pleased with is what you should be receiving every time you come into Parkway Hyundai. Please let us know if that is not the case. We value your business!

Employees worked with

RL
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Robert L.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous staff.
Always a pleasant experience when I bring my vehicle in for service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/09/2018 06:44 AM

Thank you for the 5-star review! We love having you as our customer!

Employees worked with

Verified Customer
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service
I am always completely satisfied after any servicing at Parkway Hyundai.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/07/2018 06:09 AM

Thank you for sharing your feedback with us! We are so glad to hear that you are completely satisfied! We appreciate your business!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people! They listen to what you have to say and then they act on it with s smile!
The people makes the place! They are very accommodating. So polite and they listen.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/06/2018 07:35 AM

Thank you for the excellent feedback! We love to accommodate our customers. We appreciate your business!

Employees worked with
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