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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

JL
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JOHN L.
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Comfort in the Waiting Room
The temperature was quite chilly in the waiting room. I had to ask the tech to retrieve my sweatshirt from my car because is was so cold.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/22/2017 06:23 AM

We try to keep the waiting room at a comfortable temperature. Anytime you feel it needs to be adjusted, please let your advisor know. Thank you for your feedback!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JW
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Janice W.
Hampstead, NC
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and efficient
Very pleased with the fast service and good communication
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/21/2017 06:04 AM

Thank you so much for the positive survey. You are a valued customer and we look forward to seeing you at your next service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JO
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Joseph O.
Southport, NC
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I thought the charges were excessive.
see prior page
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 11/24/2017 04:15 AM

Thank you for your feedback, I am looking into this matter for you.

I will be in touch.  Hope you had a great Thanksgiving!

Employees worked with
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CHRISTOPHER BRUNK DEEN
RS
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Robert S.
Southport, NC
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant Servive
Service was executed flawlessly. I was keep informed as always in a timely manner, so I could pick up my Santa Fe as my schedule permitted .
Thanks Chris Great Job keeping me informed.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/20/2017 11:26 AM

Keeping our customers happy and satisfied is our number one goal. Thank you for your continued business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
D
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D.
Wilmington, NC
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Rep Chris Brunk treats me more like a friend than a customer
Keep up the good work
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/20/2017 11:19 AM

We will continue to give 5-star service here at Parkway Hyundai and look forward to seeing you at your next service interval!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Southport, NC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/20/2017 11:16 AM

Thank you so much for the positive feedback.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Myrtle Beach, SC
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People, attitude, pride in their work and knowledge
Great service. Thank you Christopher Deen!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/17/2017 08:57 AM

Thank you for the positive praise and 5-star review! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
RL
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Robert L.
Wilmington, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
I was in last week for routine service. I arrived about 20 minutes early, but Chris took my vehicle right in. The service was performed well within the estimated time frame. I was pleased!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/14/2017 05:45 AM

We appreciate your business and look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
RS
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Roger S.
Southport, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
went the extra mile
brought the car in for recall inspections and the service found a problem unrelated to the recall but fixed ti too...T
Chris Dean is an excellent service adviser and represents the dealership very well....
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/13/2017 08:18 AM

Thank you for such a positive review. Chris and all of our service advisors here at Parkway Hyundai are dedicated to providing complete customer satisfaction.

Employees worked with
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CHRISTOPHER BRUNK DEEN
SM
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Stephen M.
Southport, NC
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent - professional - friendly service
Outstanding team of service oriented individuals
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/10/2017 06:00 AM

Thank you for taking time to post a review; we appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
PO
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Paul O.
Horseheads, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good honest work.
3 trip to date to Parkway consistent excellent service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/09/2017 08:20 AM

Thank you for continually choosing Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
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Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excelent service.
Good people. Good service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/09/2017 07:58 AM

Thank you for choosing Parkway Hyundai for your maintenance service. We look forward to your next service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
CP
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Craig P.
Leland, NC
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The team completes the service within the estimated time. I never have to schedule an appointment too far in advance, either.
I am very happy to use Parkway Hyundai.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/09/2017 07:38 AM

We are so happy to have you as our customer!

Employees worked with
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CHRISTOPHER BRUNK DEEN
WD
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Wayne D.
Southport, NC
2017 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
NOT is the appropriate word
This was my first time for service on my Hyundai for an oil change. I had appointment but it took over 2 hours, and the reason I was told they only had one oil change technician. The real reason is my car did not even go into the Bay for over an hour from my appointment time. I don't know why they offer a car wash if they do a terrible job and it adds more time to your waiting. I had to rewash my cay especially the windows when I got home. If you have to wait their waiting area is the worst and don't expect any water unless you use the vending machine.
Not Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 11/14/2017 08:13 AM

Thank you for sharing your feedback!  I will address these issues that you have brought to our attention so we can improve our processes and quality.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Bolivia, NC
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service personnel
Great experience
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/09/2017 07:15 AM

Thank you for choosing Parkway Hyundai for tires!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DB
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Donald B.
Leland, NC
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service...As Usual
I have taken my Genesis for service to Parkway for over two years and have been well-satisfied with the service, facility and price.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/08/2017 05:33 AM

We appreciate your repeat business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!!!
Always Great and honest Service!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/08/2017 05:31 AM

Thank you for taking the time to share your opinion with us!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SM
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Sylvia M.
Wilmington, NC
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Really nice people
Great waiting area and I love the car wash after the service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/08/2017 05:26 AM

Thank you for your positive feedback!

Employees worked with
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CHRISTOPHER BRUNK DEEN
PC
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PAMELA C.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great experience. I have a 2017 Sonata. They were all nice and serviced my car well. I can only go there for recalls and what is covered under the warranty. I wish I could afford to have my Oil changes done there as well but cost too much.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/06/2017 10:51 AM

We do offer various coupons on our website:  Parkwayofwilminton.com so be sure to check there and print it up or show it on your phone at your next service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
TL
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Thomas L.
Southport, NC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service, and excellent customer service
As usual, the entire experience of being at Parkway Hyundai was excellent. Checking in, to checking out is always a great experience with the great service and customer satisfaction.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/06/2017 10:49 AM

The Japanese word for thank you is Arigato, so to you we say arigato for your continued business and we look forward to your next visit.

Employees worked with
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CHRISTOPHER BRUNK DEEN
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