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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

Verified Customer
Leland, NC
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car repair
Service was good.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/06/2017 10:35 AM

Thank you for taking the time to respond to our survey!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SH
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Shakeila H.
Rocky Point, NC
2017 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly professional team
The Parkway team of Wilmington are awesome individuals. They helped me to buy a new 2017 Hyundai Accent, which I absolutely love. Thank you all for everything that you guys have done to help me to accomplish my car buying goal. Sending Blessings and more Blessings your way.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/06/2017 10:30 AM

Congratulations on buying a new car and many blessings to you.

Employees worked with
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CHRISTOPHER BRUNK DEEN
JC
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Joan C.
Wilmington, NC
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
My contact person is Chris Deen. He is wonderful. Always there for me no matter. Very pleasant and professional always
My person is Chris Deen. He is wonderful always. So pleasant and always helps.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/03/2017 11:59 AM

Chris loves to make his customers happy! Thank you for your review.

Employees worked with
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CHRISTOPHER BRUNK DEEN
TH
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Thomas H.
Richmond, VA
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Friendly courteous service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/03/2017 11:54 AM

We look forward to giving you more courteous service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable
The dealership does what I ask them to do and offer suggestions if I miss anything.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/01/2017 01:26 PM

Thank you for choosing Parkway!

Employees worked with
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CHRISTOPHER BRUNK DEEN
NL
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Norris L.
Leland, NC
2011 Hyundai Equus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable
Satisfied
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/30/2017 12:45 PM

Thank you for choosing Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2012 Hyundai Elantra To
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
review
The workmanship reflects a disrespect for the mechanics working at Parkway. There is systemic apathy that shows in careless, incomplete repairs. This has been brought to my attention when I had to have my car serviced at independant repair shops out of town.
Not Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/31/2017 05:46 AM

Thank you for your feedback!  I'm sorry you are not happy with your vehicle but we will always be here for you to assist you.

We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2012 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2017
verified customerVerified Customer
Category: Service
Updated
Chris did an excellent job of making a bad situation better. Appreciate his actions and follow up.
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
PB
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Pamela B.
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It is the prompt service by Chris at this dealership. He remembered that I was in just a few weeks prior with low tire pressure and thought it could be something more involved.
I am very pleased with Parkway Volvo service. Because I have a Equus I have Christopher Brunk as my service technician and am very pleased. Nothing to do with the service but very disappointed in Hyundai for not continuing to make the Equus. I really love the car and now I understand the Equus values have fallen due to them replacing them with the Geniss (spelling).
Cars are investments and we as consumers don't expect this to happen. But love this car and have had all kinds before this: Mercedes, BMW , Lincoln and Cadillac.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/25/2017 10:56 AM

Thank you for your business and we look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Hampstead, NC
2017 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service incomplete
Need better quality control...tire rotation includes pressure check...maybe you can actually do that next time so all my tires are the same instead of each being different and same as when I brought it in!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/27/2017 09:20 AM

Thank you for sharing!  I have addressed your concerns with all technicians; I apologize that all tire pressures were not set equally.  This should not happen again.

We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2012 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2017
verified customerVerified Customer
Category: Service
Updated
Chris did an excellent job of making a bad situation better. Appreciate his actions and follow up.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2017
Service Type: Maintenance
Category: Service
Unsatisfactory Service
Service has always been great, but not this time!
Not Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/25/2017 09:34 AM

I'm glad to hear that Chris was able to resolve your concerns and we look forward to regaining your trust.
We appreciate your business and look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
DJ
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Debbie J.
Wilmington, NC
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Great service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/23/2017 01:42 PM

Thank you for your business and we look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
BW
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Benjamin W.
Wilmington, NC
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people. Chris Deen is great!
Chris Deen is great!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/23/2017 01:38 PM

We appreciate your business and look forward to seeing you at your next service interval!

Employees worked with
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CHRISTOPHER BRUNK DEEN
EE
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Eugene E.
Wilmington, NC
2006 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Executive Car Wash
Anybody can change the oil and filter of a car, but your Executive Car Wash makes my car look like new again and that is the main reason I keep returning for service.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/22/2017 11:30 AM

Thank you for sharing; we look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Service
Very professional staff
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/19/2017 02:04 PM

We appreciate your business and look forward to your next service with us.

Employees worked with
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CHRISTOPHER BRUNK DEEN
JL
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John L.
Leland, NC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Repl turn signal bulb.
Done,under warranty quickly with,no hassle. Very pleased.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/18/2017 01:01 PM

We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
HM
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Helen M.
Bolivia, NC
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always courteous, knows their product, jumps through hoops to make it happen and customer satisfactory is first
Ease of sales team as well as service team. Have dealt with the same person for the last 7 years in service dept. Says something for the dealership's employee longevity.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/18/2017 01:03 PM

Thank you so much for sharing!  We appreciate your feedback and your business.  

We look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
MK
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Mark K.
Wilmington, NC
2015 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Never bought a car
They used my name and email for someone buying a car and can not seem to correct it. I have be sent mails that would allow to access his account so they are horrible with personal information. This has been going on for over a year and they still can’t correct it.
Not Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/18/2017 12:52 PM

Thank you for sharing.  This is the first time that this has been brought to my attention.  I have personally removed your email from our database.

Employees worked with
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CHRISTOPHER BRUNK DEEN
JC
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John C.
Ocean Isle Beach, NC
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
One Happy Customer
The service is great. Professional and on time
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/18/2017 01:05 PM

Thank you for your feedback!!  We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
WM
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William M.
North Myrtle Beach, SC
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris
Chris
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/14/2017 11:16 AM

We look forward to seeing you at your next service interval!

Employees worked with
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CHRISTOPHER BRUNK DEEN
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