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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

RS
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
good service. chris was on top of it.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/14/2017 11:10 AM

Thank you for sharing, we look forward to seeing you again!

Employees worked with

EA
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Elaine A.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service done with professionalism
great service, but getting longer wait times for appointments
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/12/2017 04:34 PM

Thank you for your business and we look forward to seeing you at your next service interval.

Employees worked with

KB
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Kimberly B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
recall
excellent customer service
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/12/2017 09:20 AM

We look forward to seeing you at your next service interval!

Employees worked with

Verified Customer
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Every Time
I go to Parkway for all my service needs. I have two Santa Fe Vehicles and bring them both for service there.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/10/2017 04:43 PM

Thank you for taking time to share your feedback! We appreciate your business!

Employees worked with

WJ
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Wayne J.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very friendly!
Everything went great .
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/10/2017 04:42 PM

Thanks for sharing!! We look forward to seeing you at your next service interval.

Employees worked with

RB
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Randy B.
Wallace, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Labor Costs Out of Sight
all good except for the unreasonable cost of labor compared to $1.59 part.
Not Recommended
Mary M L., General Manager from Parkway Hyundai of Wilmington responded on 10/09/2017 02:26 PM

Hi Mr. Bittner,
I am sorry you are upset with the labor charges on your recent service visit.  I am pulling your repair order and will revisist the charges.  Please call me tomorrow in the office as I would like to discuss this further with you.  The technician has left for the day but I will talk to him in the morning as to what the labor consisted of in your steering column. 
Thank you,

Mary Margaret Vann
General Manager
Parkway Hyundai
910.202.8706
mlatham@parkwayofwilmington.com

Employees worked with

DM
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Danny M.
Wrightsville Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Super service at Parkway!!
Chris in service went above and beyond on our servicing our car!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/07/2017 05:40 AM

Thank you for your feedback!!  I am happy to hear that Chris provided excellent customer service.

We look forward to seeing you at your next service interval.

Employees worked with

SL
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Stephen L.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The People
Knowledge, professionalism, personality, trust.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/07/2017 06:50 AM

Thank you for your feedback; we look forward to seeing you at your next service interval.

Employees worked with

JP
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John P.
Leland, NC
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Integrity!
You folks are what you say you are.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/07/2017 06:52 AM

Thank you for taking time to share your feedback!
We apprecite your business and look forward to seeing you at your next service interval.

Employees worked with

RB
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Richard B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service people are very helpful and friendly.
Good dealership, have been coming back for a number of years.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/07/2017 08:35 AM

We look forward to seeing you at  your next service interval.

Employees worked with

AD
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Alexander D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Makes car service an easy experience
Just a wonderful staff.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/07/2017 08:37 AM

Thank you for sharing your feedback.  We appreciate you business and look forward to seeing you at your next service interval.

Employees worked with

TV
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Thomas V.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very comportable area.
very pleased
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/03/2017 04:47 AM

Thank you for your feedback!  We look forward to seeing you at your next service interval.

Employees worked with

JR
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John R.
Southport, NC
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience
Nice folks coupled with professional service.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/07/2017 09:47 AM

Thanks for your feedback and we appreciate your business!

Employees worked with

RE
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Richard E.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wife's Hyundai
This is my wife's vehicle and she has always been treated fair and with respect when bringing the Hyundai in
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/02/2017 02:33 PM

That is great to hear!  Thank you for your business and we look forward to seeing  you at your next service interval.

Employees worked with

JL
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Jo L.
Vandalia, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff was efficient, responsive and helpful. I worked with Chris and he was willing to answer all questions and very polite.
Yes, I am pleased with this encounter.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/02/2017 02:32 PM

Thank you for your feedback!!
We look forward to seeing you at your next service interval.

Employees worked with

VF
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Victor F.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent mechanics and helpful personnel.
Although they could not locate the cause of the problem with my car it was an excellent service experience. I am a 15+ yr's customer and have purchased 2 cars over he years. Me. Deen is an exemplary, knowledgeable and has very finely honed interpersonal skills.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/03/2017 04:37 AM

Thank you so much for taking time to leave your feedback!! I am happy to hear that Chris provides you with an excellent service experience when you come in.

We appreciate your business and look forward to seeing you at your next service interval.

Employees worked with

RA
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Robert A.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always helpful
Took the time to explain functions of the car I didn't understand
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/03/2017 04:42 AM

Thank you for your feedback!  We look forward to seeing you at your next service interval.

Employees worked with

TS
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Thomas S.
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service and recall check
Great service
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 09/28/2017 12:50 PM

Thank you for your feedback; we look forward to seeing you at your next service interval.

Employees worked with

LS
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Larry S.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service in timely manner
Reasonable charges
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 09/28/2017 02:12 PM

Thank you so much for your feedback; we look forward to seeing you at your next service interval.

Employees worked with

DB
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Donna B.
Ocean Isle Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and efficient
The required work was done well and in the time as promised.
Recommended
Employees worked with
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