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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

BP
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Bruce P.
Leland, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil exchange
Two air filters for $100. Very expensive.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/21/2017 11:38 AM

Good afternoon,

   Thank you for taking the time to write these comments. We have compared before prices to our services, compared to other service shops, and 9 out 10 times, we strive to always be cheaper than any of our competition. In the future, if the cost is ever an issue, please let me know and we will make any corrections we can to make it a great service visit.

Casey Smith- Service Manager

Employees worked with

CF
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Clayton F.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First rate service
The service department at Parkway Hyundai has always been a pleasure to deal with. Courteous, professional and they care about your time.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/19/2017 04:06 AM

Good morning,

  Thank you for taking time out of your day, to let us know how we are doing. We greatly appreciate the feedback, and hope you have a great week.

Casey Smith-Service Manager

Employees worked with

WM
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William M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good title
Good service, & friendly staff
I always recommend this usiness
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/15/2017 08:20 AM

Good afternoon,

   Thank you so much for the great feedback, and letting us know how we are doing. Have a fantastic rest of the week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

RB
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Roberta B.
Wilmington, NC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable , personal service !
We have been very pleased with Parkway Hyundai service. The service manager is wonderful. We only use Parkway for our car service !
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 11:06 AM

Thank you so much for taking time out of your day to let us know how we are doing. These scores mean so much to my team, and our dealership. Have a fantastic rest of the day.

Casey Smith-Service Manager

Employees worked with

DT
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Donna T.
Hampstead, NC
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The service I received from Parkway was excellent. The service department did a great job and Chris was very personable and helpful.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 07:58 AM

Good afternoon,

   Thank you for taking the time to let us know how we are doing. You feedback is greatly appreciated, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

RR
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Robert R.
Pawleys Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Excellent people...
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 07:57 AM

Good afternoon,

   Thank you for taking the time to let us know how we are doing. You feedback is greatly appreciated, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

JE
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James E.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
Staff is very professional.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 07:56 AM

Good afternoon,

   Thank you for taking the time to let us know how we are doing. You feedback is greatly appreciated, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

RN
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Richard N.
Willard, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The waiting area was nice, clean and comfortable, the service to our car was thorough, and We appreciated the complimentary car wash! Also, Chris is a very friendly guy, and we appreciate his assistance !
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 04:21 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a fantastic rest of your week.

Casey Smith-Service Manager

Employees worked with

MJ
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Michael J.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Chris Dean provides excellent service
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 06:11 AM

Thank you so much for the great review. Have a great week.


Casey Smith-Service Manager

Employees worked with

Verified Customer
Winnabow, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
Unfailingly courteous and helpful staff.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 04:15 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a fantastic rest of your week.

Casey Smith-Service Manager

Employees worked with

LR
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Linda R.
Sunset Beach, NC
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service and Personal attention.
Treat you very professionally. It is always a pleasant experience. I always wait for my car in an area that is very comfortable and the timeframe promised for completion is always met.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 04:14 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a fantastic rest of your week. Thank you for the awesome comments.

Casey Smith-Service Manager

Employees worked with

GS
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Accurate forecast on schedule and cost of services
The cost was right on forecast and the schedule to the minute. Also, the loaner car was great!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 04:12 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a great week, and we hope you have a great week.

Casey Smith-Service Manager

Employees worked with

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Verified Customer
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I alway get great service in a timely manner.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/14/2017 04:12 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a great week, and we hope you have a great week.

Casey Smith-Service Manager

Employees worked with

GS
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Gonzell S.
Myrtle Beach, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees
5 stars.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/05/2017 06:02 AM

Thank you so much for the comments, and the 5 star review. We greatly appreciate you taking the time to let us know how we are doing, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

TL
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Thomas L.
Southport, NC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Superior quality of customer service and satisfaction.
Always receive quick service and good advice by the service department, especially Chris Deen. I have owned 6 Hyundai automobles since 2002 and will always choose Hyundai for dependability and value.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/05/2017 06:01 AM

Good morning,

  What an amazing way to start off our morning reading this review. Have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

SM
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Sylvia M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good work and friendly people
Just had an oil change and love having the car clean for a change
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 06/01/2017 12:29 PM

Good afternoon,

  Thank you so much for the great review, and the 5 star marks. This means so much to our team, and we hope you have a great finish to your week.

Casey Smith-Service Manager

Employees worked with

Verified Customer
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good people to work with
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/31/2017 06:20 AM

Thank you so much for the comments you left us. Have a fantastic week.

Casey Smith-Service Manager

Employees worked with

DD
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Deloris D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people are so nice an friendly
yes
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/30/2017 06:23 AM

Good morning,

  Thank you so much for letting us know how we are doing, and the great 5 star review that was left for us. Have a great week, and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with

AD
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Alex D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very attentive and caring staff
A very good service team.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/29/2017 04:06 AM

Good morning,

  Thank you so much for the great feedback, and the 5 star review. My team greatly appreciates you taking the time to let us know how we are doing, and we hope you have a fantastic week.

Casey Smith-Service Manager

Employees worked with

RK
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris Deen is a goo communicator
5 star
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/16/2017 06:18 AM

Good morning,

   Thank you so much for the fantastic review, and we hope you have a great week. We look forward to seeing you soon. Also, we are very proud to have Chris Deen as a team member here, and I will make sure this gets to him as well.

Casey Smith-Service Manager

Employees worked with
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