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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service recall on seat belt tensioner
30 minute experience, all went well
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/15/2017 05:04 AM

Good morning,

  Thank you so much for the great review, and taking time out of your day to let us know how we are doing. Have a fantastic week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

SL
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Shelley L.
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
NA
NA
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/15/2017 08:45 AM

Good morning,

  Thank you so much for taking the time to complete our review. We hope you have a fantastic week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

WA
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William A.
Sneads Ferry, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
It took a few visits to correct engine light issue but, Chris Deen and staff worked hard to correct problem,. My Hyundai has only been serviced at parkway. Mr Deen always takes great care in getting my car serviced
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/13/2017 05:47 AM

Good morning,

   Thank you so much for the great feedback, and the great score. We look forward to seeing you again,and if you need anything please feel free to reach out to me personally.

Casey Smith-Service Manager

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks again!
Always receive Great customer service from the Service department. Great Bunch of Guys! and Gals
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/10/2017 05:00 AM

Thank you so much for the 5 star review. This means so much to our staff, and we hope you have a great weekend.

Casey Smith-Service Manager

Employees worked with

Verified Customer
Myrtle Beach, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service.
Five star.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/10/2017 05:06 AM

Thank you so much for the 5 star review. This goes so far with our staff, and makes us feel great about the team we have assembled. Have a fantastic work week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

JC
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James C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
The service, repairs done on time and completely satisfied every time I return!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/10/2017 05:01 AM

Good morning,

  We wanted to reach out this morning, and thank you for taking the time to let us know how we are doing. Have a fantastic rest of the week.

Casey Smith-Service Manager

Employees worked with

IB
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ISABELLE B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I have and would recommend Parkway Hyundai to everyone I know
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/09/2017 04:41 AM

What an amazing review. Thank you from my staff, and have a great week.  As always, we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

JR
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John R.
Southport, NC
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and people.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/04/2017 11:48 AM

Awesome review. Thank you for making our afternoon. If you ever need anything, please let me know personally.

Casey Smith-Service Manager

Employees worked with

DB
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Dan B.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Parkway Hyundai of Wilmington never fails to satisfy
I dropped my vehicle off for scheduled maintenance as well as a recall. I got a call before 10am saying my car was finished. I was expecting it to be done around lunch time, so you was shocked to have it done so quickly. Always happy to have my car back faster than expected. Thank You Service Team at Parkway.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/04/2017 04:26 AM

Good morning,

  Thank you so much for the great feedback to start our morning out, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

CP
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Craig P.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependability
Service department has C O N T I N O U S L Y been excellent and gone above and beyond
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 05/02/2017 05:39 AM

Good morning,

 Thank you so much for the great feedback, and we look forward to seeing you soon. If you need anything, please let me know personally. Chris is very grateful for these comments, and I can sure you that you made his day.

Casey Smith-Service Manager

Employees worked with

PS
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Peggy S.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nothing
nothing
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/25/2017 07:12 AM

Thank you so much for the great review. Have a fantastic week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

SL
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Stephen L.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people...know their stuff and are always friendly and accomodating
Well done!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/24/2017 05:39 AM

An excellent review to start off our morning. Have a fantastic week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

JC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Chris took me right in. My vehicle service was started on time. Great job Parkway
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/22/2017 12:19 PM

Good afternoon,

  Thank you so much for the great comments about Chris, and we hope you have a fantastic weekend. We look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

CL
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Charles L.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
fine
fine
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/22/2017 12:20 PM

Good afternoon,

  Thank you so much for the great feedback, and the 5 star review. We greatly appreciate you taking the time to let us know how we did, and look forward to your next return visit.

Casey Smith-Service Manager

Employees worked with

SG
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Sandra G.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people/great service
Chris Deen was extremely professional and helpful. He was polite and very nice to work with. He has answered all of my questions. Price for my tires is comparable to other places
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/22/2017 12:19 PM

Good afternoon,

  Thank you so much for the great comments about Chris, and we hope you have a fantastic weekend. We look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

DL
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Donna L.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness
Shuttle service was very prompt, too.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/18/2017 04:35 AM

Good morning,

  Thank you so much for the great feedback, and taking the time to let us know how we are doing. We hope you have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

CM
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Charles M.
Pks, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service support
Chris Deen's attention to detail.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/13/2017 05:50 AM

A great way to start off the morning. Thank you so much for the feedback, and we will make sure Chris receives this as well. Have a great rest of you week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Employees worked with

EZ
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Eunice Z.
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My service rep is always friendly and easy to talk to,
Very good.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/11/2017 06:58 AM

Good morning,

  Thank you so much for the recent review, and taking the time to let us know how we are doing. Have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager
I will make sure Chris recieves this as well. Thanks again

Employees worked with

BW
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Benjamin W.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ben
Great!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/10/2017 04:07 AM

Thank you so much for the 5 star feedback, and we are always here if you need anything. Have a great week.

Casey Smith-Service Manager

Employees worked with

TL
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Thomas L.
Southport, NC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people working there
I have always received the best of service from Parkway Hyundai and attribute to Chris Deen.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 04/10/2017 04:06 AM

Have a fantastic week, and we greatly appreciate this feedback. This type of review, will more than make Chris, and our teams day.

Casey Smith- Service Manager
   C

Employees worked with
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