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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

BW
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Benjamin W.
Wilmington, NC
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris Deen
Chris does a great job!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/31/2016 05:45 AM

Good morning,

   I wanted to reach out and thank you for taking thetime to complete this other review for us. 5 stars, is a great way for us to start out our morning.

Casey Smith- Service Manager
p.s. I will relay this message to Chris

Employees worked with
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CHRISTOPHER BRUNK DEEN
SB
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Sharon B.
Leland, NC
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent prompt service
I appreciate the nice comfortable waiting room and the service I received at this dealership. They have my business.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/30/2016 04:22 AM

Thank you so much for the high 5 star feedback. We look forward to seeing you soon, and if you ever need anything please feel free to reach out to me personally.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Reviewed
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/30/2016 04:20 AM

Good morning,

  I wanted to thank you for taking the time to complete our survey. I am sorry about the registration,a nd I will let the sales staff know about this issue.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
CP
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CHARLES P.
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people!!
My service was a last minute request by me, they fit me in and finished ahead of schedule and underneath projected budget!!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/29/2016 04:32 AM

Good morning,

  Thank you so much for taking the time to complete our survey, and the awesome 5 star star review. Have a great work week, and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
KM
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KEITH M.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Staff
Very thoughtful staff,, appointments on time and completed swiftly.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/29/2016 04:35 AM

5 stars!!!

  Thank you so much for the great feedback and the great score. This means swo much to myself and my staff. Have a great work week.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
JP
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John P.
Durham, NC
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Seen on time, not "over sold", Chris helped me install a cabin air filter right in the parking lot.
Great service experience.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/29/2016 04:33 AM

Good morning,

  Thank you so much for taking the time to complete our survey, and the awesome 5 star star review. Have a great work week, and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
LF
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Larry F.
Wilmington, NC
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Relaxed atmosphere
I could choose to have a free loaner car but the wait has been short & comfortable.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/26/2016 07:13 AM

Good morning,

   Thank you so much for taking the time to complete this for us. It means the world to my staff, and we hope you have a great weekend, and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
RB
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Russell B.
Bolivia, NC
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
verified customerVerified Customer
Category: Service
Established dealer
Issue resolved ,impressed with prompt response, thank you !
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
AH
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Anita H.
Southport, NC
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant service group
I have been buying and servicing 4 Hyundais with Parkway Hyundai over 10+ years, and have had no problems, always satified with the whole experience.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/24/2016 05:50 AM

 Good morning,

   Thank you so much the the great feedback. This goes so far with our entire team here at Parkway, and we look forward to seeing you in the future. I will forward these comments to Chris as well, your service consulatant.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
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Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful, people!
At all levels, the people are pleasant and capable!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/24/2016 04:48 AM

Good morning,

   Thank you so much for the awesome scoring and feedback. Have a fantastic rest of your week and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
RB
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Russell B.
Bolivia, NC
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
verified customerVerified Customer
Category: Service
Established dealer
Issue resolved ,impressed with prompt response, thank you !
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2016
Service Type: Maintenance
Category: Service
Established dealer
First less than excellent service exp.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/24/2016 04:56 AM

Good morning,

   I am sorry to hear about this. I spoke with Chris today, and he will be reaching out to you today. We checked on the part and still show it be be on backorder, with an ETA of the 30th. Please plan on expecting a call from Chris today.


Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
RB
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Richard B.
Wilmington, NC
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Solved my problem with no hassle.
Parkway Hyundai will continue to be my car dealer.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/26/2016 08:37 AM

Good afternoon,

   Thank you for the kind words, and the great sirvey. Have a great Friday, and a great weekend.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
FH
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Faye H.
Ocean Isle Beach, NC
2012 HYUNDAI GENESIS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
verified customerVerified Customer
Category: Service
Service is outstanding--they seem to value their customers far better than other Hyundai dealerships in the area. Highly recommend for service.
I did not purchase my Genesis at Parkway and went to them for service out of frustration from the dealer where I purchased my vehicle. The Parkway service workers are great. Front desk employees are friendly and professional. Service technicians are thorough and efficient. Have had three experiences there and all were excellent.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/23/2016 07:57 AM

Good morning,

   Thank you for the kind words about our service team. We greatly appreciate it, and look forward to keeping a awesome relationship in the future. If you ever need anything, please do not hesitate to reach out to me personally.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
NE
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Natalie E.
Southport, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bob Hart is the best in SALES and Chris takes great care of the CAR
See above....
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/23/2016 05:08 AM

Good morning,

   I will relay the message to Bob. Thank you so much for the 5 star service review as well, and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
KW
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Karen W.
Southport, NC
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
customer first
went out of way to provide exceptional service
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/22/2016 04:15 AM

Good morning,

  Thank you so much for the great feedback. I am glad we got the issue corrected. We look forward to seeing you soon, and have a great week.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
BT
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Bruce T.
Bolivia, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Parkway serviced my car within the time frame they said. The service representative, Chris Deen, was extremely helpful.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/22/2016 04:12 AM

    Thank you so much for the awesome feedback, and have a great work week. We look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and courteous service
Scheduled easily and provided prompt, courteous, professional service
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/22/2016 04:06 AM

Good morning,

  I wanted to reach out and thank you so much for the awesome 5 star review. Have a great work week, and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
CR
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Carol R.
Wilmington, NC
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Carol Ryan
Professionalism, efficiency and courtesy!!!!
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/22/2016 04:06 AM

Good morning,

  I wanted to reach out and thank you so much for the awesome 5 star review. Have a great work week, and we look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
JO
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James O.
Wilmington, NC
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient of there job
The manner it which it was done
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/19/2016 05:39 AM

Good morning and Happy Friday!,

   Thank you so much for taking the time to complete our survey. We truly do appreciate the 5 stars, and hope you have a great weekend.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
GS
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Gerald S.
Leland, NC
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They know their product
They were great
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 08/19/2016 05:40 AM

Amazing response,

  Thank you so much for letting us know how our team is doing, and we hope you have a great weekend. We look forward to seeing you soon.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
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