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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Verified Customer
Wilmington, NC
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly
good experience
Not Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/06/2018 07:32 AM

Thank  you for sharing your feedback! We appreciate your business!

Employees worked with

CM
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Charles M.
Pine Knoll Shores, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Support.
Chris Dean and Parkway Hyundai have taken care of this car for nearly six years now and I could not be more pleased with the service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/03/2018 06:36 AM

Thanks for the great feedback! We are happy to have you as our customer and look forward to seeing you at your next service!

Employees worked with

GM
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Gwendolyn M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone that I have encounteed at Parkway are friendly and helpful.
I bought my car from Parkway in 2013 and have been having it serviced there every since. My advisor right now is Chris who knowledgeable and helpful. Please continue to maintain your high standard of service and I will continue to give you my business and recommend you to friends and family!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/02/2018 06:39 AM

Thank you for sharing your feedback! We appreciate your business!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied customer
Cost was on par with the estimate, staff kept in communication with me, friendly and polite service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/31/2018 07:03 AM

Thank you for the positive review.  We appreciate your patronage.

Employees worked with

KK
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Kevin K.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Accessibility - good communication
Chris Dean my service advisor did a good job.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/31/2018 06:59 AM

Thank you for the 5 star review.  We are very glad that you were pleased with your advisor, Chris.  We appreciate your business.

Employees worked with

GH
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Gloria H.
Rocky Point, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Very friendly staff, facility is very clean
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/25/2018 05:04 AM

Thank you for sharing your feedback! We appreciate your business!

Employees worked with

PB
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Pamela B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I feel a sense of comfort that my car will be serviced correctly and efficiently.
I always feel secure bringing my car to Parkway. Chris has been my service contact and has always handled my service and all interactions in a very professional manner.
I a shopping for a new car and looking at many brands but the service at Parkway is superb and that along with other reasons makes me want to purchase another Hyundai.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/23/2018 07:18 AM

Thank you for sharing your feedback! We love having you as our customer and I hope you will choose to stay in the Hyundai family!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Oil changed, tires rotated, fluid topped. Friendly service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/23/2018 07:14 AM

Thanks for the 5-star review! We appreciate your business and look forward to seeing you next time!

Employees worked with

Verified Customer
Elizabethtown, NC
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Friendly and helpful
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/21/2018 07:02 AM

Thank you for the 5-star review! We appreciate your business!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great friendly service.
service is prompt and keeps me informed of what service would be needed on next visit.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/21/2018 07:02 AM

Thank you for the positive survey! We appreciate your business!

Employees worked with

KG
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Kimberly G.
Wrightsville Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
not sure what this means.
very professional employees and very helpful.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/17/2018 06:18 AM

Thanks for the positive feedback! We appreciate your business!

Employees worked with

DR
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Dennis R.
Wilmington, NC
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
employees
Employees are always helpful. Bob Hart is always the best!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/17/2018 06:30 AM

Thank you for the great review! We appreciate your business!

Employees worked with

Verified Customer
Winnabow, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Everything was excellent!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 07/13/2018 03:28 PM

Thanks for sharing!!

Employees worked with

LC
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Louis C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 07/11/2018 12:02 PM

We appreciate your business!

Employees worked with

Verified Customer
Southport, NC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient, pleasant, great results.
The service reps are always pleasant. The service seems to be efficient. The auto is always fixed.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 07/11/2018 12:00 PM

Thank you for sharing your feedback!  We apprecite your business.

Employees worked with

CD
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Chris D.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service !
I have had both my Hyundai vehicles serviced here frequently. Chris, my service director, did an excellent job, as usual, in helping me understand the current needs and how they benefited the life of my Santa Fe. I will continue to do business here, as everyone at the dealership makes you feel welcome and appreciative of your business.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 07/07/2018 08:40 AM

Thank you for sharing; I will pass along your positive comments to Chris.

We look forward to seeing you at your next service interval.

Employees worked with

TS
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Thomas S.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
see below
Taken on time and finished sooner than expected.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/05/2018 12:25 PM

Thank you for your positive review! We appreciate your business and look forward to seeing you at your next service interval!

Employees worked with

SY
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Stephen Y.
Wilmington, NC
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2018 Hyundai First Service
My first service visit for our 2018 Hyundai was extremely smooth and handled professionally. The wait time was less than estimated and cost was exactly what was estimated. I was treated with courtesy and respect.

I will definitely return to this location for future service needs.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/05/2018 12:23 PM

Thank you for sharing your feedback with us! We are so happy to have you as a new customer!

Employees worked with

LS
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Larry S.
Hampstead, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
verified customerVerified Customer
Category: Service
Maintenance Service
Faulty equipment replaced under warranty
Recommended
Employees worked with

PM
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Patricia M.
Hanahan, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Understanding
My car broke while on vacation in Wilmington. The understood the situation, got me in and fixed it fast so I could get back on the road!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/02/2018 09:00 AM

Thank you for your positive feedback! Anytime you are in the area, we are here for you! Thank you for your business!

Employees worked with
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