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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Verified Customer
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Stress Free
The Parts and Services Department installed new door handles and a door control panel on our car. Everything was very smooth, from ordering the correct parts, to being slightly lower than the estimate, to installation in a timely manner.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/28/2018 01:03 PM

Thank you for the 5-star review. We appreciate your business!

Employees worked with

SV
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Sharon V.
Carolina Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Some higher options
When I need items not covered by warranty--battery or tires--Parkway is consistently so much higher than the competition. I would refer to buy from Parkway but 100.00 more for four tires of the same quality is too much. Battery was quoted over 150.00 more.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/03/2018 05:00 AM

Thank you for your feedback! We are looking into this and appreciate you bringing it to our attention. Please check out our website, Parkwayofwilmington.com, for available coupons the next time you come in. We appreciate your business!

Employees worked with

AH
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Adrian H.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
I have never had a bad experience with anyone here. Everyone, is very polite and have great communication skills.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/26/2018 07:51 AM

Thank you for sharing your feedback! We apprciate your business and look forward to seeing you at  your next servce interval!

Employees worked with

TF
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Troy F.
Supply, NC
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2015 Hyundai Hybrid Sonata
I thought the customer service was excellent and the pricing seemed fair.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/26/2018 07:47 AM

Thank you for the positive review! We appreciate you choosing Parkway Hyundai!

Employees worked with

Verified Customer
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Department
Arrived early for my appointment, but still was quickly accommodated. All conversations and feedback with Chris were informative and professional. My Genesis is six years old and Parkway has provided all the service for it. It is in excellent condition and I feel it is completely reliable. I know Parkway will be my first choice when I select a new vehicle.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/25/2018 08:25 AM

Thank you for sharing your feedback! We appreciate your continued patronage!

Employees worked with

WM
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William M.
North Myrtle Beach, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris
Chris takes ALL THE PAIN OUT OF THE VISIT!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/25/2018 05:02 AM

Thank you for the 5-star review! It is always our goal to make service visits as painless as possible. We appreciate your business!

Employees worked with

LS
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Larry S.
Hampstead, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
verified customerVerified Customer
Category: Service
Maintenance Service
Faulty equipment replaced under warranty
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/23/2018
Service Type: Repair
Category: Service
???????????
Maybe?
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 06/25/2018 09:03 AM

Thank you for sharing your feedback and allowing us to produce corrective actions.   I'm happy to hear that Chris has assisted you all very well.

Employees worked with

GD
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Glenda D.
Wrightsville Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Friendly employees. Kept me updated on repairs. Loaner car provided
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/25/2018 04:52 AM

Thank you for the 5-star review! We love to make service as easy as possible for our customers. Thank you for your business!

Employees worked with

FT
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Francine T.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE MAN
CHRIS IS GREAT.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/21/2018 10:12 AM

Thank you for the positive feedback! I will share your comment with Chris. We appreciate your business and look forward to seeing you at your next service  interval.

Employees worked with

AA
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Alex A.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Nice staff, timely process. They did a good job communicating before, during and after the service. Shuttle service was very convenient too.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/20/2018 05:53 AM

Thank you for your feedback! We appreciate your business!

Employees worked with

WC
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William C.
Hampstead, NC
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bill
Took less time than expected. And repair made car seem like brand new. Very very pleased with car. Dealership.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/20/2018 05:39 AM

Thanks for the positive review! We value your business and look forward to seeing you at your next visit!

Employees worked with

DD
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Deloris D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick service
everybody that i have met makes me feel as if i have known them all my life very nice people
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/20/2018 05:36 AM

Thanks for sharing your feedback! We appreciate you choosing Parkway Hyundai for service!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keeping It in the Family
I have been so impressed with my 2014 Hyundai Elantra and the mileage it gets. Seeing how little my car is in the shop (never in the last 4 years), my daughter bought a 2018 Elantra for herself. She has a 9 county territory she services for work, and it has been a dream for her. Always look forward to seeing Chris, my service advisor, too! He explains everything clearly and actually prepares me for when I will be needing future maintenance.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/20/2018 05:35 AM

Thank you for the great feedback! We appreciate your business!

Employees worked with

JM
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Jane M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best hyundai dealer ever
Chris in service department is A-ONE!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/19/2018 06:16 AM

Thank you for the great review! We think you are A-ONE and look forward to seeing you at your next service interval!

Employees worked with

WA
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William A.
Swansboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Bill a
Outstanding service but unfortunately I live over two hours away. Chris was great.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/14/2018 05:39 AM

Thank you for sharing your feedback! Whenever you are in the area, please stop by and see us! We appreciate your business.

Employees worked with

Verified Customer
Leland, NC
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful staff for the job done!
Very helpful staff for the job done!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/14/2018 05:38 AM

We thank you for the positive review! We appreciate your business and look forward to seeing you at your next service.

Employees worked with

GS
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Gerald S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great friendly service.
Quick efficient service with a smile.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/11/2018 07:24 AM

Thank you for your feedback! Efficient service with a smile is what you will get every time here at Parkway Hyundai! We appreciate your business!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Very pleased with all aspects of how our service was handled
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/11/2018 06:50 AM

Thank you for taking the time to give your feedback! We value your business!

Employees worked with

DR
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Douglas R.
Winnabow, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Doig
Always answer questions and are courteous. Always on schedule doing the requested work.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/11/2018 06:48 AM

Thank you for the great feedback! We appreciate your business!

Employees worked with

EB
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Elizabeth B.
Burgaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Wilmington Service
My car was taken in on time and took the hour they said.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/11/2018 06:46 AM

Thank you so much for sharing your feedback! We appreciate your business!

Employees worked with
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