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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Verified Customer
Leland, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
All was good. Friendly people.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/08/2018 07:01 AM

Thank you for your feedback! We appreciate your business and look forward to seeing you the next time!

Employees worked with

Verified Customer
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The Chris and gang at the Wilmington Hyundai Service Department always do a great job!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/08/2018 07:00 AM

Thank you for the positive survey! We love pleasing our customers!

Employees worked with

KL
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Kimberly L.
Wrightsville Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris is always extremely nice & explains work to be done very thoroughly. The service techs service my car in a timely manner, every single time.
excellent service all the way around
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/08/2018 06:56 AM

Thank you so much for your feedback! We are happy to have your repeat business!

Employees worked with

Verified Customer
Oak Island, NC
2013 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
1.5 hours for an oil change is a bit much. Friendly staff. Good internet.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/07/2018 04:59 PM

We apologize for the service taking so long; I will review your service invoice with your service advisor so we can improve.

Employees worked with

AM
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Alexa M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The associates were friendly and the service was done and a timely, fantastic Manor!
I appreciate the service that Parkway Hyundai did on the recalls that needed to be addressed on my 2011 Hyundai Sonata. The service was timely and very professional.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/07/2018 04:55 PM

Thank you for your feedback!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service Advisor
Chris is the best service advisor and constantly provides excellent customer service each time.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/03/2018 05:31 AM

Thank you for the positive 5-star review! We agree, Chris is great! And so are you! Thank you for being our customer!

Employees worked with

CP
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Clyde P.
Pittsboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
car started running bad on the way home on a Sunday. had to have it towed into Wilmington. I lived approximately 130 miles from Wilmington
Was contacted by Service person on Monday morning at 8 am. He kept me informed regarding car and what was wrong. call me everyday regarding progress. Very nice and good Service person.(Chris).
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/03/2018 05:29 AM

Thank you so much for choosing Parkway Hyundai! We appreciate your business!

Employees worked with

RR
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Robert R.
Winnabow, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service...
Thanks
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2018 06:05 AM

Thank you so much for taking our survey and the positive feedback. We value your business!

Employees worked with

CR
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Callie R.
Ivanhoe, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good coffee while wasting,
after service my vehicle was wash love that,
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/28/2017 12:50 PM

Yes, we do have good coffee, and there is hot chocolate available, too! Thank you for choosing Parkway Hyundai. We appreciate your business!

Employees worked with

VS
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Victor S.
Wilmington, NC
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional
The service department at Parkway is very efficient and professional.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/28/2017 06:54 AM

Thank you for the positive 5-star review! We are so happy to have you as our customer!

Employees worked with

JS
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James S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Parkway Hyundai’s Service Department always provides us with excellent service. From routine maintaince & recalls to unexpected service needs, Parkway is the place to go for friendly, reasonably priced automobile service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/27/2017 05:13 AM

Thank you so much for the kind words. We are so grateful for your business!

Employees worked with

DM
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Donna M.
Shallotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice personal attention
Always a warm greeting when I arrive.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/26/2017 06:01 AM

Thank you for your positive words. We appreciate your business!

Employees worked with

CD
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Carol D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris the service manager always treats me like Roayalty!
Chris has always looked after my auto when I come in for service and he makes sure I get quality service.
Carol Davis
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/26/2017 06:39 AM

So glad to hear this! Thank you for your continued business! We appreciate having you as our customer!

Employees worked with

MS
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Myron S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Service people are very responsive.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/26/2017 06:22 AM

Thank you for your positive 5-star review! We appreciate your continued business!

Employees worked with

JO
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John O.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A resident of Florida 32 years Moved N C my son has a hyundai and highly recommended your dealership. Spoke with Katie for appointment very ccourteous and concerned that my vehicle be serviced....
Excellent All that I came in contact on my first visit were very courteous . Since I was a resident in Florida for 32 years. Will be using your service Thank you
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/26/2017 06:19 AM

We are so happy that your first visit was so positive and we look forward to a long relationship with you! Thank you for your business!

Employees worked with

JR
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John R.
Southport, NC
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyudnai Santa Fe Maintenance
Fantastic, on time, professional service!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/21/2017 05:11 AM

Thank you for the 5-star review! We value your business and look forward to seeing you at your next service interval!

Employees worked with

EW
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Edgar W.
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai 2012 Accent
I purchased our pre-owned 2012 Hyundai Accent at another local dealership. I began having engine noise issues, and was sent to Parkway for warranty upgrades. I was treated as though I had purchased directly from them and as if I had purchased their most expensive product. All my questions were thoroughly answered and my engine issues were resolved in a prompt and efficient manner.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/20/2017 05:15 AM

Thank you for your positive review! We appreciate having you as our customer!

Employees worked with

CD
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Chris D.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people, quality service, fair prices
Always greeted in a coutious and friendly manner. Service needs are explained clearly and prices reasonable. I always feel my business is welcome and appreciated.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2017 06:59 AM

Thank you for the 5-star review! Your business is definitely appreciated!

Employees worked with

EZ
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Eunice Z.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris Dean, my Hyundai contact person makes a drudge trip more enjoyable. He is friendly and very accomodating. I think he deserves a big bonus for a job well done.
Very Good.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2017 07:02 AM

Chris loves accommodating his customers in anyway he can! Thank you for being our customer!

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful staff
Always friendly and helpful!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2017 07:04 AM

Thank you for the positive review! It is always our pleasure to give friendly, helpful service!

Employees worked with
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