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DON MCELREA

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(188 reviews)
58

Reviews of DON MCELREA

DH
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David H.
Saint Peters, MO
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department is very good and responsive.
The service staff, from the intake reps to the service technicians, are extremely good. I've always been very pleased with the attention and commitment to the customers.
Recommended
Brad D. from St. Charles Hyundai responded on 08/10/2016 12:25 PM

thank you for the great 5 star review, we appreciate all your business done with us.
we look forward to your next visit.

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
TB
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Tammy B.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great staff
The service team is knowledgeable and friendly
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/03/2016 08:37 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
DM
DON MCELREA
RA
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Robert A.
Saint Peters, MO
2006 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
kind, courteous and helpful
They got me in right away and detected the problems, and gave me the options for repair, with a cost estimate for each.
Recommended
Bob R. from St. Charles Hyundai responded on 08/01/2016 02:59 PM

Thank you for your business ! and also the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
LW
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LARRY W.
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
Quality Service, friendly and courteous people
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/21/2016 09:43 AM

Thank you for the great review

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
DM
DON MCELREA
RR
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Ronald R.
Saint Charles, MO
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
All service was fully explained and completely explained in an efficient manner.
Recommended
Bob R. from St. Charles Hyundai responded on 07/21/2016 06:00 AM

Thanks again for your business and the great review is appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
DB
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DENNIS B.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attention to detail and fair pricing on service done.
Absolutely!
Recommended
Brad D. from St. Charles Hyundai responded on 07/07/2016 05:12 AM

thank you for the 5 star review, glad we can keep you happy with are service. let us know if we can ever help.
thank you

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
SS
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Scott S.
Florissant, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick friendly and good service
Will return over and over. Much better than other dealer's I've been to. Thanks.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 06/28/2016 05:48 AM

Thank you for the great review! It's our pleasure to provide you with great service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
DM
DON MCELREA
RS
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Ronald S.
2015 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Not believing what you tell them
Service writer did not believe what I was telling him. Although I wrote estimates on cars and trucks for 25 years , I was wrong.
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 06/02/2016 02:35 PM

We appreciate your patience while we worked to diagnose a difficult issue that could not be duplicated. Fortunately with some assistance from Hyundai's Technical department and one of their Field Service Engineers we were able to perform a repair and get you back on the road.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
DM
DON MCELREA
JS
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JAMES S.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Gas Filler cap fixed!
Went in for warranty work and all is working well!
Recommended
Bob R. from St. Charles Hyundai responded on 04/04/2016 05:55 AM

Thank you for your business ! and your time to complete survey with positive review thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
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