Business Solutions
English Español
SureCritic / Hyundai Dealer / St. Charles Hyundai / DON MCELREA
DM

DON MCELREA

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(188 reviews)
58

Reviews of DON MCELREA

MR
gravatar
Michelle R.
O Fallon, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Place
They always take great care of me. They help to try and ensure my car is in good working condition and if not try to work with me to make sure I am happy.
Recommended
Brad D. from St. Charles Hyundai responded on 07/12/2017 05:04 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
Dunnellon, FL
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding service/communications
Well worth the commute from Edwardsville
Recommended
Brad D. from St. Charles Hyundai responded on 07/07/2017 03:07 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
MJ
gravatar
Michael J.
Saint Peters, MO
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fixed issues with perfection. Thanks to all the service folks that worked on my vehicle.
Great job!
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/06/2017 10:11 AM

Thanks for the awesome feedback. Its a pleasure helping with your cars service needs.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
DM
DON MCELREA
Verified Customer
Saint Charles, MO
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Auto
Good
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/05/2017 10:59 AM

Thanks for the 5 star review! We appreciate your business.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
DM
DON MCELREA
CT
gravatar
Cynthia T.
Saint Peters, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, helpful
That's why I bought my second car
Recommended
Bob R. from St. Charles Hyundai responded on 07/05/2017 11:00 AM

Thank you for your continued service with us ! it is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
Good service but seemed a little pricey.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/21/2017 05:56 AM

Thank you for the 5 star review! We appreciate your business and look forward to seeing you for your next service

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
MJ
gravatar
Michael J.
Saint Peters, MO
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
High quality service work
Service Department fixed issues and turnaround was quick.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/10/2017 02:53 PM

Thank for the positive review! We appreciate your business. If there is anything else I can do for you please let me know


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
MG
gravatar
Michael G.
O Fallon, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
if its not broke do not fix it.
There is not a single person I have met in Sales or Service that I would not suggest they at least give Saint Charles Automotive Hyundai an opportunity before buying elsewhere.
Recommended
Bob R. from St. Charles Hyundai responded on 05/30/2017 05:40 AM

Thnak you for the positive review ,it is always a pleasure !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
PF
gravatar
Patti F.
Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast, Friendly, Expert, Service
Fast, Friendly, Expert, Service
Recommended
Brad D. from St. Charles Hyundai responded on 05/19/2017 12:56 PM

thank you for the survey on your latest service trip to our dealership, very glad we can be your go to Hyundai dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
NC
gravatar
Nicole C.
Saint Peters, MO
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai Never Disappoints
The team at St. Charles Hyundai is always kind, courteous and true to their word. It definitely gives me peace of mind. I'm currently driving my second vehicle from this dealer and will likely return to them when it's time for another!
Recommended
Brad D. from St. Charles Hyundai responded on 05/16/2017 02:59 PM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service 
 Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
DT
gravatar
David T.
Saint Peters, MO
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
6 month old car checkup and oil change
Just great people, and excellent service. Not much more to offer than.. I'll be buying my next car here!
Recommended
Brad D. from St. Charles Hyundai responded on 05/16/2017 05:33 AM

thank you for the very positive five star survey on your latest service trip to our dealership. we greatly appreciate all your business done with us!

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
AS
gravatar
Amber S.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Expensive
Very Expensive to replace front brakes, and after tire rotation my car sounds like an airplane. It is extremely loud.
Recommended
Bob R. from St. Charles Hyundai responded on 05/02/2017 01:21 PM

Thank you for your business ! we greatly appreciate you !
let me know when you have time to check airplane noise it would
be my pleasure to take care of any concerns you have,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
TW
gravatar
Taylor W.
Grover, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Nice and Helpful
They got me in to do a 60,000 recommended tune up on my car after I either didn't complete setting it up online or I set it up at the wrong dealership. They got my car in and out within 5hrs even though I had no appointment in the system. They were great and very nice about it. I have never had a bad experience here!
Recommended
Bob R. from St. Charles Hyundai responded on 05/01/2017 01:32 PM

Thank you for your continued service with us ! it is always our pleasure to keep your vehicle up to date and safe on the road ..

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
JB
gravatar
James B.
Saint Peters, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
taking care of our 2007
very professional & knowledgeable, pleasant atmosphere, curtious
Recommended
Bob R. from St. Charles Hyundai responded on 04/25/2017 05:16 AM

Thanks you for the positive review !your business is always
appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
CC
gravatar
Cecelia C.
Saint Peters, MO
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Everyone is friendly and polite and when I call for an appointment the service staff always tries to work me in immediately.
Recommended
Bob R. from St. Charles Hyundai responded on 04/21/2017 05:36 AM

Thank you for your business as always ! we appreciate you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
PH
gravatar
Paul H.
Lake Saint Louis, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
100,000 miles in 5 years and still drives like new
I appreciate the continued care Hyundai provides. They make suggestions of needed work but never push non-essential repairs. I feel confident as I'm preparing for my next road trip.
Recommended
Brad D. from St. Charles Hyundai responded on 04/07/2017 09:04 AM

thank you for the great five star survey, we appreciate all your continued business with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
Winfield, MO
2008 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It is close to home.
I am satisfied with the work done.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 04/05/2017 05:59 AM

Thank you for the positive review! Let us know how we can make your next service visit, a 5 star experience. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
DM
DON MCELREA
SB
gravatar
Stephen B.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, competent, knowledgeable
five star
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/21/2017 10:46 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
JB
gravatar
Jeffrey B.
O Fallon, MO
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people go out of their way to help.
I would recommend your Service department to anyone! It is one of the best I have ever used.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/14/2017 07:54 AM

Jeffrey,

Thank you for the positive review! I'm glade we were able to complete the recall on your vehicle in a timely manor.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
WH
gravatar
Walt H.
Mountain Home, AR
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
always dependable
drove several miles to this dealer ship for service
Recommended
Brad D. from St. Charles Hyundai responded on 03/13/2017 03:08 PM

thank you for the positive review on your recent service, we greatly appreciate all your business done with our dealership let us know how we can make your next trip a five star experience!

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.