DV

DONNIE VO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(438 reviews)
76

Verified Customer
El Monte, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car wash
Quick service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/08/2018 08:22 AM

Thank you for the 5 star review

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awrsome staff and service
Very friendly, helpful staff
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/07/2018 10:21 AM

Thank you for the great review!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

JW
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Judith W.
Walnut, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Very professional & quick
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/05/2018 02:23 PM

Thank you for the 5 star review

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
Chino Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Experience
I brought my 2015 Hyundai Sonata in for an oil change and because of a recall notice. In addition, the representative at the front desk who checked me in also noticed my vehicle was due for a couple of other maintenance issues. Since I have only ever brought my car to this dealership for maintaining my vehicle, I do rely on them to keep me posted regarding checks and inspections it may need. So far, they have never steered me wrong.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/05/2018 02:22 PM

I am glad your experience with Puente Hills Hyundai Service was a positive one.  Thank you for taking your time to finish the survey

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Tune up
It's fast and the workers are friendly
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/10/2018 09:18 AM

Thank you for the 5 star review!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

MA
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Monica A.
Citrus Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome again!
I took my Tucson in for routine service and it was completed quickly and they washed my car!
This is why I always go to Puente Hills Hyundai.

Thank you
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/05/2018 02:19 PM

Thank you for the beautiful review.  Please let us know if we can do anything else for you.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

DB
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David B.
West Covina, CA
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks
Very friendly and helpful. Appreciate the service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/04/2018 01:55 PM

Thank you for the 5 star review

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
Brea, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing fast service
Javer is amazing treated me well and fast service
Recommended

Verified Customer
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Friendly
Hyundai puente hills provides fast and friendly service.
Recommended
Employees worked with

PW
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Pilhyun W.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick & Friendly Service
Just these word are enough to explain: Quick, professional & friendly services.

Will come back to PH Hyundao.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/28/2018 04:39 PM

We always appreciate positive feedback from our customers.  Thank you for visiting us.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
Silver City, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Mike Gonzalez
Excellent service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/28/2018 04:31 PM

Thank you for the 5 star review.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
La Habra, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous and very professional service
Tino was exceptionally outstanding in his service. He was helpful and courteous. I'll definitely ask for his service again
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/28/2018 08:01 AM

Thank you for the great review.  Your opinion is very important to us.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

SH
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Sheila H.
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
Tino was very helpful. Thanks for the good service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/27/2018 08:05 AM

Thank you for the 5 star review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

DM
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Donald M.
Brea, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Personnel were very helpful
No problems
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/24/2018 10:02 AM

Thank you for the 5 star review. Your kind words are much appreciated.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

OR
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Oscar R.
Bell Gardens, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great service. I've had my 2010 Genesis coupe serviced at PHH since 2013. Now I own a 2017 Elantra Value Edition. I will continue to have my Elantra serviced for more years to come! Keep up the great work. Thank you.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/23/2018 05:47 PM

Thank you for the kind comment.  We will make sure to earn 5 stars from you next time.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
La Habra, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Always friendly
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/20/2018 08:48 AM

Thank you for the 5 star review.  We always appreciate your business.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

MH
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Michael H.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service people
Reps are friendly and professional.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/17/2018 11:32 AM

Thank you for the 5 star review!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

DC
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Dorene C.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Javier is great
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/16/2018 10:23 AM

I agree with you.  I am glad we make you happy. Thank you for taking time and do survey.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

SJ
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Susan J.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Javer
Javer is always pleasant and most helpful.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/15/2018 01:01 PM

We are so glad your experience here was a positive one.  Thank you.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

CO
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Christian O.
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service advisor Javer is exceptional. He is the ONLY reason I continue to bring my car to Puente Hills Hyundai for service. I have been made to feel less-than-important by other service advisors and even called a liar by one of them. Javer keeps me coming back.
Not Recommended
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