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SureCritic / Hyundai Dealer / Puente Hills Hyundai / DONNIE VO
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DONNIE VO

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(438 reviews)
76

Reviews of DONNIE VO

Verified Customer
La Puente, CA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and friendly employees.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Verified Customer
West Covina, CA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Able to fix interior and exterior of the car thoroughly.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Verified Customer
Fullerton, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
One of the guys at the front desk made sure I got my oil change and I was in and out within an hour
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
EO
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Emmanuel O.
La Puente, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is good, almost!!
Maintenance service was good. Friendly staff. The car wash that is included has been bad both times I’ve gotten it. I’ll probably pass on the was on my next visit.
Recommended
Employees worked with
DV
DONNIE VO
ND
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Nicholas D.
Whittier, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer care !
Always feel the love with the service team! Thank you.
Recommended
Employees worked with
SK
SEAN KIM
Service Director
DV
DONNIE VO
ER
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Edwin R.
South Gate, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was good an attentive.
Recommended
Employees worked with
DV
DONNIE VO
CG
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Christina G.
La Habra, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great jib
Service guy was great!
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Whittier, CA
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable service
Feel good about getting serviced by the right people for my Hyundai
Recommended
Employees worked with
DV
DONNIE VO
AA
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Armin A.
Chino, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Puente Hills Service for 2012 Sonata
I have had my 2012 Sonata exclusively serviced at Puente Hill Hyundai since I purchased it new and have found the service to be excellent. My service adviser, Javer Esquivel, does an excellent job and ensures that any service provided is top notch and is done because it is actually needed to keep my car running at its best.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
AO
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Anthony O.
Fullerton, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice waiting area
Great overall
Recommended
Employees worked with
DV
DONNIE VO
LL
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Livia L.
Monterey Park, CA
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Miles good
If you know how to driving the Ioniq. some time up to 72 miles
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Chino Hills, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good experience
Had a great overall experience at my last service appointment
Recommended
Employees worked with
DV
DONNIE VO
Verified Customer
Norwalk, CA
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Fast service - Although advisor didn’t seem knowledgeable at all after asking him Several questions.. he just Seemed blah -
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Verified Customer
Chino Hills, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
perfact!
perfact!
Recommended
Employees worked with
SK
SEAN KIM
Service Director
DV
DONNIE VO
MI
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Mary I.
Diamond Bar, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service person, who help you!
Service, was good! I got a report of everything going on with my car! Oil change..
In a timely manner!
Recommended
Employees worked with
SK
SEAN KIM
Service Director
DV
DONNIE VO
Verified Customer
Walnut, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
prompt service & csr wash
Sean Kim went to extra to check extra needs/ recalls.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/04/2018 08:22 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
SK
SEAN KIM
Service Director
DV
DONNIE VO
CW
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Courtney W.
La Habra Heights, CA
2011 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not great
not recommended this dealer to friends.
Not Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/04/2018 08:19 AM

Hi Courtney,
Thank you for taking the time to give us your feedback. I am very sorry to hear of your recent experience.
I would like the opportunity to make it right and ask that you please contact me directly. You can reach me by phone or by the email to chanp@phhyundai.com. Thank you once again for taking the time to let me know about your experience

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
PA
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Philip A.
Laguna Hills, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
I had wonderful services from service department and I like my Hyundai Sonata.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/28/2018 04:14 PM

Hi Philip,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
DV
DONNIE VO
JR
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John R.
West Covina, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner
Our service guy, Jae Lee was very friendly and helpful with getting us in and out of their quickly. We also love how Hyundai always has hot coffee and snacks even though the wait was not very long. Thank you Hyundai!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/25/2018 05:13 PM

Hi John,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
MW
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Margaret W.
West Covina, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Alex
Always friendly, considerate and very helpful
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/25/2018 08:04 AM

Hi Margret,
Thank you for 5 star survey with nice comment to Alex..
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
DV
DONNIE VO
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