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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(867 reviews)
85

Reviews of Eric Roberts

TF
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Trudy F.
Everett, WA
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trudy / Time and money.
I had an urgent issue with my car and they got me in for service on my time schedule. After checking all the issues plus rotating my tires, checking brake pads, changing my oil, and checking radiator, it only took an hour and the cost was only $40. Eric Robert's, my service advisor, was very professional and extremely helpful.
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 09/11/2019 11:02 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
MM
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Maria M.
Everett, WA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
the best and friendly service
I am very please with your services your on top of everything have a question call or come by there to survice lee hyundai of Everett is very good the people are great.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/03/2019 09:57 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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Eric Roberts
Service Advisor
ML
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Michael L.
Lynnwood, WA
2004 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent service as usual
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/03/2019 08:08 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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Eric Roberts
Service Advisor
SC
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Sean C.
Everett, WA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Had an awesome experience
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/03/2019 08:06 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Marysville, WA
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thought I just needed an oil change
I took my Veloster in for a regular oil change. It turned out that the battery was about to give out. I was over 300 miles past the warranty but Hyundai still replaced it for free.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/03/2019 08:02 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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Eric Roberts
Service Advisor
AM
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Ana M.
Everett, WA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees patience and understanding of my lack of knowledge, their expertise In translating what I was saying into a mechanical problem.
Everybody was courteous, the waiting room is nice with complementary snacks and drinks.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/30/2019 11:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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Eric Roberts
Service Advisor
GB
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Gregory B.
Marysville, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Experience
Recently took my Hyundai Sonata in for service and it was a great experience, from start to finish!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/30/2019 11:54 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Seattle, WA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you
Took good care of even though I didn't have an appointment. Nick was polite helpful and didnt laugh at me for making a stupid mistake. He tried to save me some money but wasn't able to.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/29/2019 08:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Employees worked with
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Eric Roberts
Service Advisor
JS
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Judy S.
Snohomish, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car maintenance.
Always have a quick and friendly service when I come in. Everyone is always very friendly and the work is done in a timely manner.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/28/2019 09:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
CD
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Charlotte D.
Everett, WA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always excellent
This is the reason I keep coming back!!! ?
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/28/2019 09:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Sultan, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
Excellent Customer Service, and quality of work!!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/28/2019 09:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
JB
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Jacquline B.
Snohomish, WA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I have been going here for 15 years and love the service and people. Will buy my next car here.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/23/2019 08:32 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Mukilteo, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Lee J
Satisfied customer.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/20/2019 04:03 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
TS
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Troy S.
Everett, WA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service!
Promise time was met. Service writer(Eric) was helpful and informative. Thank you!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/20/2019 03:28 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Bothell, WA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Software system update
Kind, availability, speedy service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/20/2019 01:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
JM
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Jan M.
Edmonds, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience!
The service people are SO nice!... very interested in talking to you, and discussing what is best for your vehicle... willing to take as much time as needed to make you feel comfortable... the actual mechanic that would be working on my car, came over to talk and explain why things were done in certain ways and why... Just great people!.. I would never consider service anywhere else while I am in town.... I spend 6 months a year in Palm Springs and also get great service at Palm Springs Hyundai... but Hyundai of Everett is my fav...
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/20/2019 01:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
RA
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Raymond A.
Marysville, WA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and informative service
would recommend lee Johnson to everone
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/15/2019 10:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
DA
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Diane A.
Marysville, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
These guys are top of the line in customer service always feel welcome and I know my car is in good hands with fast efficient service
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/13/2019 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Everett, WA
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Everything ran like clockwork from the moment I arrived until I left. The work was done more quickly than anticipated.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/12/2019 07:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Everett, WA
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So quick
The crew was expecting me, met me with a smile, got me set up and before I knew it, they were informing me they were through! They even helped install a headlight Inhad purchased hit struggled to figure out. So helpful!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/12/2019 07:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
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