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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

Reviews of JASON COBURN

DM
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Demetria M.
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied customer
Excellent service! Loved the play area and refreshments which helped my little stay occupied
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/13/2017 08:02 AM

Thank you for the great review.

We're glad you enjoyed our service and our kid's room.  We are happy to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MH
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Megan H.
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, excellent service
Staff is always very friendly and they provide excellent service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/13/2017 08:01 AM

Thank you for the great review and praise for our team.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
CP
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Cory P.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tough to beat
I will likely purchase another Hyundai vehicle in the future solely based on the service provided by Michael Southern and Jason Coburn. They both show a great commitment in what they do, and in turn, it gives me the confidence to have North Scottsdale Hyundai manage my service needs.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/07/2017 10:24 AM

Thank you Cory.

It is truly a pleasure being your dealership.  Thank you for the wonderful review and recommendation and we look forward to seeing you for many years, miles, and new cars to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Have not idea
Too many request for rating.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/06/2017 07:13 AM

Thank you for the positive review.

We appreciate the feedback and we know that after service you can be asked many times how your visit went.  We are committed to making sure you are well taken care of by our stores and your feedback helps us serve you best.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2016 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Fast
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/04/2017 07:05 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to seeing you and your Veloster again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Cave Creek, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent experience by all means. Punctuality, courtesy and efficiency
as above
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/01/2017 07:03 AM

Thank you for the excellent review.

We are happy to be your dealership and we appreciate you taking the time to share your experience with others.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Fountain Hills, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
as always, great service, friendly staff who pay attention to details
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/26/2017 07:22 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Everything was great except for the hour and a half wait with a set appointment
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/21/2017 02:52 PM

Thank you for the great review and recommendation.

We usually plan 45min-1hour for our Car Care Express Service items.  This visit we also performed a software update for the engine control module and replaced the battery in your car which definitely made us exceed our usual completion time, we've made a note that we owe you one and we'll try to make it up to you next visit.

We appreciate your business and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager


Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personalized service
attention to detail
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/20/2017 06:28 AM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
RD
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Robert D.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recent service
My service was completed timely and I was well informed by the service advisor along the way including suggestions for needed services.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/18/2017 09:35 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
KB
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Kenneth B.
Fountain Hills, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Dept!
Thanks for the great service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/17/2017 06:33 AM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
TH
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The H.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service People
My issues were handled professionally and quickly. Thanks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/14/2017 11:24 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
SP
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Shela P.
Fountain Hills, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Genuine Professional Sales and Service! NO BULL HERE!
Sales Department, 6 months ago VIP Service and Service Dept. backups everything the Sales Dept. said. WE WANT TO EARN YOUR BUSINESS, you have!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/13/2017 10:14 AM

Thank you for the praise for our sales and service departments.

We are very proud to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
LC
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Lori C.
Phoenix, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Third Hyundai ... Great car, great service team
Professional, knowledgeable, trustworthy and friendly service,
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/09/2017 03:03 PM

Thank you Lori for your loyalty.

We are happy to be your dealer and we look forward to serving you for many years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
PH
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Patricia H.
Phoenix, AZ
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Your service and Michael Smith who does an outstanding job.
Yes, I would recommend this business to a friend.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/06/2017 06:55 AM

Thank you for the wonderful review and kudos for Michael Smith.

We are well pleased to be your Equus dealer and we look forward to being at your service for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
PR
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Poleth R.
Phoenix, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendy staff
Everyone nice and friendly and helpful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/01/2017 02:40 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service!
Completed in a timely manner, very friendly, answered all my questions, and my car came back looking better than when I left it.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/01/2017 10:34 AM

Sounds perfect!

Thank you for the great review and for sharing your experience here.  We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
AF
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Andrea F.
Peoria, AZ
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you Jason!
A++ service
My concerns were handled professionally and promptly by Jason. Thank you so much for giving me the best service possible.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/29/2017 11:57 AM

Thank you for the A++ review and compliments for Jason your advisor.

We are happy to be your Hybrid dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
ES
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Elaine S.
Phoenix, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Alighnment 2012
Rear was not aligned and I am concerned about tire wear.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/25/2017 09:51 AM

Thank you for the positive review.

Although there is no real adjustments available for the 2012 Elantra, we've set it up best possible to promote good tire longevity.  We are happy to be your dealership and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
NK
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Nicholas K.
Scottsdale, AZ
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/25/2017 09:51 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
JASON COBURN
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