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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

Reviews of JASON COBURN

JN
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Jennifer N.
Phoenix, AZ
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I like the fact that they are prompt and get me in and out.
Please see previous box
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2016 05:08 PM

Thank you for the positive review.

We'll have Jason review your maintenance plan with you, it does cover oil changes and tire rotations, some other items which come up at different times for different drivers are not included in the pre-paid program simply because it is hard to know when you will need them.  Wipers, air and cabin filters, tire balancing and wheel alignments.

We do try to predict your mileage before you come in, and usually will try to mention your next service while doing our active delivery after each service.  We obviously communicated poorly this time, but we appreciate your feedback and we'll try to do better with you next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
LG
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Lezlie G.
Cave Creek, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
So far accomadating and fair
I don't need to do a review but I will say that the service department is professional and fair . Jason has been the utmost professional. I give him 5 stars
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2016 09:12 PM

Thank you for the nice words about our service and about Jason your service advisor.

We appreciate you choosing us to service your Hyundai and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
DF
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Douglas F.
Cave Creek, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very customer centric
Very customer centric
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2016 11:49 AM

Thank you Douglas.

We have been glad to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
BT
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Brice T.
Scottsdale, AZ
2012 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great
yes - service is always great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2016 11:30 AM

Thank you for the great review.

We are glad to be your Hyundai dealer and we look forward to seeing you and your Coupe again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
LW
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Linda W.
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast , consitent and quality service.
Purchase our Santa Fe from EHNS and always service our daughter Sonata there too!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2016 10:47 AM

Thank you Linda for the 5-star review.

Sales and service, we are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
KS
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Kevin S.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good dealership
One of the better dealerships I have been to over the years
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/04/2016 12:26 PM

Thank you for the great review.

We are glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MJ
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Michelle J.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
4 stars
Very nice, my car was in right away
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/04/2016 09:00 AM

Thank you for the positive review.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer service
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2016 06:06 PM

Thank you for the great review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JJ
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John J.
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service experience
always a pleasure
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2016 03:35 PM

Thank you John.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MJ
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Matthew J.
Mesa, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service!
Great service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/02/2016 03:46 PM

Thank you Matthew.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MB
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Mike B.
Cave Creek, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
happy
They did great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2016 01:38 PM

Thank you Mike.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduled appointment in advance and dealer took car immediatley
Yes I would
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2016 08:14 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
DL
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Donna L.
Carefree, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service.
Excellent.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 09:39 PM

Thank you Donna.

we are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JB
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Jamie B.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 05:05 PM

Thank you Jamie.

We are glad to be your Hyundai dealer and we look forward to sering you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
BC
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Brittany C.
Glendale, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people! Very friendly atmosphere!
Very friendly atmosphere!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 03:55 PM

Thank you Brittany.

We are glad to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
AD
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Alexandria D.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service,...exceptional people!
As per usual Michael Southern, and his team of solid customer-oriented professionals in the service department, ALWAYS provide exceptional service and with a SMILE!! Jason Coburn (service advisor), continues to impress with on target vehicle service analysis, and in-depth consumer information for the best possible results and performance for our vehicle! Thank you Michael S., Jason C., and the entire service staff from AGAIN providing great service during our 75K scheduled maintenance!! KUDOS to ALL!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 08:02 AM

Wonderful review, thank you so much.

We have been very happy to be your Hyundai dealer these many years now.  Thank you for your loyalty over the years and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Cave Creek, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
My car was serviced & washed in the time that was promised
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2016 09:35 AM

Thank you for the 5-star revie.

 We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job!
Great job!! Always happy to do service their!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 06:01 PM

Thank you for the 5-star review.

We are very glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
VO
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Valerie O.
Scottsdale, AZ
2011 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
very friendly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 11:39 AM

Thank you for the positive review.

We are glad to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Dealership
Courteous and friendly employees; very clean dealership
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 09:58 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to seeing you and your Azera again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
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