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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

Reviews of JASON COBURN

DZ
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Daniel Z.
Scottsdale, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
30000 Mi Service
Matt was great and the major service was finished an hour before estimated. Coffee, water, snacks and TV helped fill in time other than usual cell phone stuff. Two hours went by quickly and my car was returned freshly washed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/12/2018 10:37 AM

Thank you for the great review and recommendation for Matt Kirwan your advisor.

The 30,000 mile service is a very comprehensive service and we're glad you were able to enjoy your time here while we completed it.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JB
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John B.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata 2,0 gt
Wonderful car
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/12/2018 10:34 AM

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
the free cheap muffins and stale popcorn smell?
you have the resources to be great but are not executing it in the slightest.
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/11/2018 10:17 AM

Cheap muffins and stale popcorn smell?

We are sorry you feel we are underperforming in our amenities areas.

Currently, our pastries are delivered twice daily from a local bakery so that both our morning and afternoon guest can treat themselves, your comments suggest we may need to explore if we need to increase the frequency.

Our popcorn is popped fresh throughout the day as needed, but at 9am when your car was done it could have been about 2 hours old we may need to explore the frequency we change it out as well.

We are however a Hyundai Dealer, a while we are much better at selling and servicing cars, we will consider your comments as we look to improve our amenities and customer comforts.

By the way, how was your oil change?

Michael Southern
Service Manager



Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Keep it up!
Great service! Prompt and as promised. Thanks Jason
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/08/2018 06:53 AM

Thank you for the great review and endorsement for Jason Coburn your advisor..

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
BH
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Bonnie H.
Tucson, AZ
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job!
You guys are great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/06/2018 07:25 AM

Thank you for the graet review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely
Needed repair quickly. Accomplished.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/06/2018 07:23 AM

Thank you for the positive review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Jason keeps my car up to date on all services needed...
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/04/2018 06:46 AM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was great. The facility was clean and there was plenty of water and coffee while you waited for your car
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/29/2017 09:48 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Fountain Hills, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service fast, efficient and thorough.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/26/2017 07:01 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
FB
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Frank B.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They give you time they give you ride home they fix right 1st time thank you
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/11/2017 08:54 AM

Thank you for the great review.

When you're here, you're family.  We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
DV
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Duane V.
Phoenix, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
See my review below for Jason.
I would like to say that Jason at the service desk was fantastic. Please give him a raise (just kidding).
Really he was very helpful.
Thanks,
Duane Von Fange
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2017 03:29 PM

Thank you for the great review and recommendation that we give Jason a raise.

We are very glad to have him on our team and we are glad you've enjoyed working with him.

We'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
TR
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Trudy R.
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks
I came on the wrong day and Jason quickly accommodated me and got me in and out quickly and with a smile.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2017 07:42 AM

Thank you for the great review.

Even on the 'wrong' day - when you're here it is the right day - we are happy to be your Hyundai dealer and we look forward to seeing you again next visit whichever day you come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JQ
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James Q.
Scottsdale, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always explain the service.
I like the Hyundai product alot and the service experience is the best I've ever encountered.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2017 07:53 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied service
Brought my car to be fixed and it was fixed on time with a call to inform me it was even done ahead of time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2017 07:52 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Fountain Hills, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Friendliness and helpfulness of the staff
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2017 07:51 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Cave Creek, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great as always
Super D Duper
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/08/2017 07:43 AM

Thank you for the Super D Duper review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JR
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Jo R.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Spa Day
It is actually fun to take my car in! Great service. I have full confidence in the maintenance performed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/06/2017 10:10 AM

Car Spa - we love it!

Thank you for choosing us Jo, we are very happy to be your dealer (spa) and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
TA
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Tina A.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great and friendly service
Always friendly and provides great service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/29/2017 08:17 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
AO
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Alan O.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional friendly service, and good value.
Jason Coburn always takes good care of me when I bring my car in for service. He makes me feel like a valued customer, even when only doing an oil change. I'v recommended my neighbor who owns a 2013 Genesis to see him for his service needs as well.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/29/2017 08:17 AM

Thank you for the awesome post here and on Google+.

We are very happy to be your Genesis dealer and we're glad that Jason provides the great service you deserve.  Thanks for the referral, that means a lot to us.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
I have owned many luxury vehicles-Mercedes, Porsche, Jaguar, Infinity etc. My Hyundai service at Ernhardt Hyundai exceeds the service I have had at the the luxury dealers.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/28/2017 06:55 AM

Thank you for the great review.

We are very happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
JASON COBURN
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