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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

Reviews of JASON COBURN

SH
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Susan H.
Scottsdale, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Earnhardt Hyundai Scottsdale
I love Earnhardt. I would not go anywhere else. The service employees are friendly and helpful, the check in and out process is easy, and the waiting room is comfortable. The dealership is very clean. Best dealership I have ever experienced. Also they take great care of my car. Thank you.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/10/2017 07:28 AM

What a wonderful review, thank you!

It is our supreme pleasure to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
AR
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ALAN R.
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Genesis Service
The entire experience was done well. Timely, friendly, snack bar and coffee top it off
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/10/2017 07:25 AM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
2016 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Okay
Okay service. Dealership needs more education on the Hyundai per-paid service plan. More explanation of the service checks. My Toyota dealership is a step up from Hyundai dealerships.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/09/2017 09:00 AM

Thank you for your feedback.

As this was your first visit information regarding the pre-paid maintenance plan you purchased where you bought your Accent was not already in our system.  We have added that information to help with future visit and hope one day, we'll become your dealer of choice.

We do appreciate the feedback and look forward to seeing you and your Accent again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
ST
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Sarah T.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Keep up the good work!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/30/2017 04:45 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JE
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JAMES/ANN E.
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hard to reach service dept. To busy, don't get called back after leaving a message. etc.
Beautiful place, Not happy with the way sales are handled there. Constant changes in personal. Service dept. is lacking. Something is missing, perhaps at the top, the buck stops there.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/30/2017 01:02 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
RS
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Rikshith S.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and staff!
The folks always treat me really well and make sure the service is completed in the quickest time possible!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/30/2017 09:24 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JS
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JAN S.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Group
Was early for my appointment but Service managed to get me in and out in record time. Very personable group and excellent service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/26/2017 01:49 PM

Thank you for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
The service is alway excellent and done in a timely manner. All of the sales reps. and service people are great to work with. The waiting area is very comfortable, with good coffee, and danish in the morning.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/26/2017 01:47 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
DM
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David M.
Phoenix, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
10.16.2017 Service Appointment
Everything went as expected. Great job as usual.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/24/2017 09:39 AM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JW
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James W.
Scottsdale, AZ
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Service
I like coming to see you all.
Everybody is so friendly.
It is my pleasure coming to see you.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2017 08:39 AM

We like seeing you too James. 

Thank you for choosing us and we look foward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Cave Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
No complaints
Friendly staff, quick service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2017 08:38 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
EL
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Edwin L.
Fountain Hills, AZ
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Not recommend
Not good
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/20/2017 01:08 PM

Thank you for your feedback.

From our side, an oil change, a recall, and replacing your battery before it left you stranded, all in under an hour while you waited seems like a pretty good visit.

We are interested in learning what was not good and why not recommended and perhaps we could find a way to serve you differently in the future.

We've serviced both of your Sonatas going back over 5 years now, whatever your disatisfaction stemmed from this visit, please let us know, we will certainly try to make it right.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the people
everyone is very nice
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/20/2017 01:10 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Appt. For 2017 Hyundai Elantra
Clean, bright, environment and the quality customer service. Complimentary popcorn too!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/20/2017 01:09 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
SS
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Scott S.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Everything was excellent!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:37 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept
Jason is very knowledge of what type of service I needed..
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:42 AM

Thank you for the 5-star review and praise for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
SS
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Steven S.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
auto service
Great service as always
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:13 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Another flawless service!
I've been coming to Earnhardt Hyundai North Scottsdale for the service of my 2014 Santa Fe since we purchased it new at that same dealership and every service appointment experience so far have been excellent. Very happy with Hyundai and the team at EHNS.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:12 AM

Thank you for the wonderful review.

We are so happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
CG
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Claudia G.
Phoenix, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
My Service Rep (Jason Coburn) and the Service Manager (Michael Southern) always make sure my vehicle is well taken care of. They are always professional, pleasant and ready to answer any questions or address concerns. Thank you both for such a great job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 12:59 PM

Thank you for the wonderful review here and on Yelp!.

It is absolutely our pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
HF
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Hugh F.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Quality service from a friendly and engaging staff plus the facilities are also welcoming
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 12:59 PM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
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