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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

Reviews of JASON COBURN

LW
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Linda W.
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
1st rate service provided by Jason Coburn!
Last minute request for Saturday morning service without appointment! Really saved us time and money by making space available to service our vehicle on a busy Saturday morning.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2017 09:55 AM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
AS
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Arnold S.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisers are very knowledgable and seem interested in ME!!!
Same as above---
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2017 09:54 AM

We are interested in you. 

Thank you Arnold for your loyalty over the years, it has been our pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
TT
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Terry T.
Scottsdale, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, friendly efficient
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2017 09:53 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Garner Santa Fe
Entire staff is knowledgeable, friendly and helpful.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/21/2017 08:15 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall repair completed timely
I setup the appointment online, and come service day everything went great. Very helpful, and discussed future maintenance fully.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/19/2017 12:20 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
PB
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Peter B.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience
Great service, great people. Professional in EVERY respect. Service schedule on time, kept me informed of progress, difficulties, etc. A MARVELOUS dealership. Any one can sell you a car and will do anything to do it. Not this dealership. They want you to buy a car from them, but they do EVERYTHING in their power to keep you coming back. T.E. Lawrence wrote of his Rolls -Royce in THe SEven Pillars f Wisdom. I want a Rolls-Royce withg tires and gas to last me a lifetime. He was WRONG, you want a Hyundai or a Genesis from Earnhardt North Scottsdale.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/17/2017 09:24 AM

What a wonderful review, thank you Peter.

Many years, multiple Hyundais and now a new Genesis as well.  It has truly been our pleasure to be your dealership and we look forward to all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
35k and running clean!
Great customer service! Fantastic service work, just like new.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/17/2017 09:23 AM

Thank you for the great review here and on Facebook.

We are very happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
RL
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Richard L.
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean and accomodating
Excellant
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/17/2017 09:20 AM

Thank you for the excellent review.

We are happy to be your Equus dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
SG
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Susan G.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Love the bagels and coffee available early morning. Just a comfortable atmosphere.
5+ all around review!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2017 12:31 PM

Thank you for the 5+ star review all around for both us and for Big City Bagels located in the Sonoran Village Center at 15681 N Hayden Rd who provides us with our daily treats morning and afternoons.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
DS
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David S.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
52000 routine maintenance
I don't want to comment
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2017 10:29 AM

Thank you for the positive review even with no comments.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
RR
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Robert R.
Phoenix, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
None Better
Had a starting issue on my Sonata. Contact service, brought the car in, Jason took care of the care and out I went.
Serviced right the first time and talked to me like a customer.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2017 12:18 PM

Thank you for the 5-star review and recommendation for Jason Coburn your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
ST
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Sarah T.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff and reasonable prices!
I've enjoyed every visit to this location and would indeed recommend them to anyone!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2017 10:37 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JY
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JEFF Y.
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Misleading recall oil change
yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2017 11:28 AM

Thank you for the positive review.

We will pass your concerns on to Hyundai that the recent 162 campaign does not allow for our customers that prefer synthetic oil.  The campaign is very specific about which oil to use and we were required to meet the specifications of the recall.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
El Paso, TX
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Passing through
Me and my family were driving home from vacation when my vehicle broke down after stopping to eat something along the way. Feeling helpless and frustrated I called the dealership and right away Jason had nothing but answers. Without skipping a beat we were able to get the car fixed and on with living. Awesome job Jason!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2017 11:44 AM

Thank you for the wonderful review and we're very glad Jason was able to get you in, get you out, and get you back to enjoying your vacation.

Unexpected detours on the road can be frustrating, but we're glad we could help make the most of a bad situation and we really appreciate you sharing your story and praise for Jason Coburn and our service team.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
TM
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Tony M.
Wildomar, CA
2015 Hyundai Genesis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor service bad attitude and priced wrong and poor timing
Never
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2017 10:45 AM

We are sorry that we were unable to warranty your damaged key fob, and also sorry that your extended warranty would not cover it either.

Unfortunately Hyundai keyfobs are not waterproof and damage from water submersion is outside the manufacturers control. 

You are welcome to review our findings with your hometown dealer in Temecula California.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
RL
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Ralph L.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service in Arizona
I've been getting service here for the past 4 years on multiple cars. Always the most professional and timely service in AZ. Jason Coburn is the best service advisor ever!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/25/2017 11:36 AM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are lucky to have the best customers in Arizona and we appreciate you choosing us to be your Genesis dealer.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MH
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Marsha H.
Scottsdale, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great customer service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/24/2017 10:08 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Cave Creek, AZ
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Comfortable setting during car service.
Treated pleasantly and in timely manner
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2017 04:25 PM

Thank you for the positive review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
Jason is a great SA. He is always friendly and helpful.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2017 04:41 PM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
its staff
i like the dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2017 04:31 PM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
JASON COBURN
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