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JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

WW
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WILLIAM W.
West Covina, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service writers are excellent
I've been coming to Puente Hills Hyundai for six years now and have always been treated with courtesy and respect. The staff knows me by name and they go out of their way to be helpful.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/19/2015 08:11 AM


Hi William
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
DF
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DAVID F.
Hacienda Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
After sales service
The staff and service are absolutely just the best. Professionals all but very friendly too. I have dealt with Javier, Larry and Megan. They are all courteous, friendly but all business. That's what customer service is all about. Love Hyundai Puente Hills. From the sales to Finance (Hansel and Larry) to service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/15/2015 08:45 AM

Hi David
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
HA
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HERBERT A.
Walnut, CA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff & great customer service.
Service Representative Javer Esquivel provided great customer service and kept me informed of all repairs needed along with a detailed decision justification.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/12/2015 09:19 AM

Hi Herbert
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JN
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JUAN N.
West Covina, CA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Juan‘s Review
Very attentive staff. Javer is excellent really cares about you.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/12/2015 08:26 AM

Hi Juan
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Corona, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Javer is the BEST
Javer is the beat service advisor a customer can ask for. I come to PH Hyundai time and time again because of him.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/08/2015 10:45 AM

Hi Aseem
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
AG
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ANGELICA G.
El Monte, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very helpful and great environment
Great place they are very helpful and they explain what they are going if I have questions the are happy to answer
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/30/2015 11:28 AM


Hi Angelica
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
AK
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ANANTCHAI K.
Walnut, CA
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service Dept., Great worker
Javer Esquivel -the best Service Advisor
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/28/2015 08:50 AM


Hi Anantchai
Thank you for takingthe time to write yur review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
PS
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PRABHAKAR S.
Fontana, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service & Timely delivery
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/16/2015 09:43 AM


Hi Prabhakar
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
GD
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GEORGE D.
Greenfield, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car maintenance
Puente Hills Hyundai is great!! They had my car in and out in less than an hour
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/02/2015 08:26 AM

Hi George
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
CB
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CARMEN B.
Pico Rivera, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
javer service man is exceptional
I love puente hundaii dealer
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 03/24/2015 08:34 AM

Hi Carmen
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Commerce, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Puente Hills Hyundai
I had a really good experience here. I will recommend to friends and family.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 03/11/2015 10:00 AM


Hi Daisy
Thank you for taking the time to write your review.
we appreciate your businees and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
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JAMES O.
La Puente, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service compared to other Hyundai dealers.
Great customer service. Even completed what another Hyundai dealer forgot to do during my last service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 03/06/2015 12:55 PM

Hi James
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
ZM
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ZSUZSANNA M.
La Habra, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
excellent service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 03/03/2015 10:22 AM

Hi Zsuzsanna
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JW
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JAMES W.
Phelan, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
this is our second car with them and we never had a problemthis is our second car with them we never had a problem
I had a problem with another dealer called them and they took care of my problem with no problem I still have never went to the other dealer I should have drove the 75 miles and had it serviced there
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/19/2015 08:24 AM

Hi James
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
DT
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DAISY T.
La Puente, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
Excellent Service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/03/2015 02:49 PM

Hi Dasy
Thank you for taking the time to write your review.
We appreciate your business and your detaild feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Brea, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Stand behind Warranty
Purchased a new Sonata that had arrived from another dealer. 5 months later, it was determined that one of the tires had been repaired and had a slow leak. They changed the tire, no questions asked.
Thank you to Javier.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/03/2015 08:21 AM

Hi Rene
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
BR
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BYRON R.
Hacienda Heights, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
The service was fast, friendly and well done.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/03/2015 08:22 AM

Hi Byron
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
ST
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STEPHANIE T.
Arcadia, CA
2014 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mechanics are careless
I requested no car wash, as I was limited on time and I had washed my car the day before. My car had greasy fingerprints all over my car as well as inside the car.
Not Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
60k service
Javer knows his stuff, didn't try to upsell additional work
Recommended
Employees worked with
JE
JAVER ESQUIVEL
SN
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SELENE N.
Ontario, CA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ALWAYS Top Notch Customer Service
This dealership consistently provides excellent customer service. Every employee is on the same page. I never worry when I come here. I know my car and I will be taken care of. They provide several amenities to make your wait comfortable.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
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