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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAVER ESQUIVEL
JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

GB
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Gabriel B.
Whittier, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing as usual!
We have two matching black Sonatas and every time we take them in for work, service has been efficient and reasonably price. No long waits here!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/22/2019 09:12 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JF
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James F.
Rowland Hghts, CA
2006 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I have always had great reliable service at PHH. The staff is efficient, especially Javer. I will continue returning there until my car dies. It's 13 years old right now.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/22/2019 09:11 AM

Thank you for the beautiful wording and being a loyal Hyundai customer. We will be gladly taking care of your Tiburon until she gives up.  Hopefully many many more years!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

We appreciate the 5 stars, too.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DF
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Donna F.
Fontana, CA
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
Top notch service! The people are great!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/19/2019 01:18 PM

Thank you so much for the great review.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CH
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Curtis H.
Diamond Bar, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Puente Hills Hyundia Service
As usual I took my Hyundia 2015 Genesis in for servicing. The work was done and I was out the door within a hour. This vehicle has never been to any other place for servicing. My service rep. is of a caliber that keeps me coming back extremely satisfied.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/19/2019 02:06 PM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LJ
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Lee J.
Beverly Hills, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always very friendly & professional service.
This is my favorite Hyundai dealer.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/19/2019 02:07 PM

Thank you so much for the great review.

We also appreciate 5 stars.

Your kind words are much appreciated.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Brea, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Amazing service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/22/2019 09:03 AM

 

We understand your time is valuable.  We appreciate your feedback.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CG
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Christina G.
La Habra, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Javier was great
Javier was great!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/22/2019 09:02 AM

Thank you so much for the great review.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JE
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Javer E.
Los Angeles, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT PEOPLE
GOOD REPLACE FOR SERVICE
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/14/2019 11:31 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LV
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Leticia V.
Pico Rivera, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Custmer service
The customer service JAVER displayed was great. He took time to explain what my car needs and what could wait for next time. He was very nice and showed passion for his work. I will ask for him next time and im in the process of eother trafing in my car for another lease or keeping it. Not sure what im going to do. Im looking at cars. We will see. Thank you
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/13/2019 12:40 PM

Your kind words are much appreciated.

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.       

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
AH
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Andy H.
Baldwin Park, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient service
Drove up without an appointment and was greeted and serviced right away. They gave me an estimated time frame of when maintenance will be completed and they did finish within the said time.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/13/2019 12:41 PM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
PM
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Priscilla M.
La Puente, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Service was fast and easy!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/08/2019 11:49 AM

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.       

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JF
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James F.
Rowland Hghts, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javer and Chan are the best
I am always completely satisfied with the service dept at Puente Hills Hyundai. I bring both of my Hyundais there. They give good advice and I think their prices are fair. They treat you like "good family".
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/08/2019 09:14 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
EA
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Edgar A.
South El Monte, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Oil Change
Quick and easy experience. I was out before the time quoted.

Will definitely come back.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/08/2019 09:16 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
SJ
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Susan J.
Hacienda Heights, CA
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Javer is the best!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/06/2019 02:36 PM

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JS
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James S.
Ontario, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service writer
Javair is always so helpful and takes care of me.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2019 11:20 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
GD
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Gustavo D.
Pico Rivera, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AC Unit
Great service as always. Javer took care of me like he always does and my santa fe is blowing nice cold air once again.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2019 11:23 AM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DC
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Dorene C.
Whittier, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Javier was courteous, friendly and knowledgeable. He is always very helpful.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/06/2019 02:37 PM

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
SL
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Sylvia L.
Fullerton, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Service was very nice.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
EL
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Elizabeth L.
Pomona, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisor Javer
The Oder and smell didn’t last 2 days, it lasted 6 days. They did an Evaporator flush and replaced the Air Cabin Filter. Now I feel the air I breathe is cleaner.
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/29/2019 10:12 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
MQ
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Melody Q.
Pomona, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent and prompt
My service technician is amazing! My car is always ready when they say it will be.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/29/2019 11:59 AM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
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