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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

TD
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Theresa D.
Whittier, CA
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Always quick and friendly service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/27/2018 04:39 PM

Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LW
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Larry W.
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service writer is very helpful
Service writer is friendly & helpful
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/27/2018 04:39 PM

Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Ontario, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
THE BEST SERVICE
Quick, and easy service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/24/2018 10:39 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
TP
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Terry P.
La Mirada, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
No comnents.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/24/2018 10:39 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
PM
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Patrick M.
Hacienda Heights, CA
2015 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Dont breakdown on a friday
You need to have your service techs work weekends and if you do, you need more than one. And do not contact me.
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/24/2018 10:38 AM

  It’s unfortunate the service did not meet your expectations.  Please call me directly if we can help you in the future.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CY
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Chi Y.
Walnut, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE
FAST & ON TIME
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/23/2018 10:38 AM

Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CG
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Candice G.
El Monte, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
I have been bringing my car here for about 4 years they provide great service, Javier is the BEST very efficient and great at explaining things.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/21/2018 02:46 PM

Thank you for the beautiful review.
Happy Thanksgiving!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DR
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Daniel R.
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Close, friendly people
Right onntime, great customer service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/21/2018 11:19 AM

Thank you for the great review.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
Verified Customer
West Covina, CA
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
All good
Good
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/21/2018 09:55 AM

Thank you for taking your time and filling out the survey.
We will try harder to earn 5 stars from you next time.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Ontario, CA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Javier the Service Advisor is very attentive to my car needs. I went to get a oil change and afterwards, Javier pointed out to me that I needed at least two front tires. He was very concerned that I didn't do too much driving on them. He also prepared me for what is coming up in the future for service. PH Hyundai always give me great service!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/19/2018 04:29 PM

I am glad to hear that you are happy with our service.  Thank you for being a loyal customer.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
La Habra Heights, CA
2017 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not such a tight ship.
When returned to me after basic servicing, my car had a rattle it didn't have before I dropped it off, requiring me to return it to be fixed, and while the rattle did disappear after they worked on it again, no valid explanation was given as to what had been done wrong or left undone.
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/16/2018 08:06 AM

    It’s unfortunate the service did not meet your expectations.  Please call me directly if I can help you in the future.
   We also appreciate your feedback and look forward to making your experience with us to be much better, improved one next time.

 

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer
Javer is excellent.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/14/2018 04:53 PM

Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
YK
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Yeonhee K.
Phelan, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
I like service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/12/2018 10:55 AM

Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 11/14/2018 04:55 PM

We like you too.^^
Thank you for the 5 stars.


Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LY
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Lysee Y.
Perris, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
34000 Service
Service Agent is very friendly and helpful
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/12/2018 10:42 AM

Thank you so much for the great review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
UC
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U.S.A C.
La Habra, CA
2002 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
THE PEOPLE
GREAT.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/09/2018 09:15 AM

Thank you for the 5 star review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LD
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Lee D.
Diamond Bar, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Personal Care
The service representatives were really empathetic and worked really hard to get our problem resolved quickly, even though they were really busy that day. They showed that they really care, and they treated us extremely well.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/07/2018 03:41 PM

We appreciate your input.
And thank you for the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CF
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Chip F.
La Habra, CA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I have all my service work done at Puente Hills Hyundai there service is impeccable and first class Javier the service writer is on top of his game and got everything done in a timely manner I’m very satisfied
Service department is number one
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/06/2018 04:39 PM

Thank you for the beautiful wording. We are looking forward to seeing you again.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Fullerton, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Puente Hills Hyundai
Good costumer service :-)
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/05/2018 05:12 PM

Thank you for the 5 star review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LH
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Lourdes H.
Whittier, CA
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Xaver
Xaver is always fair and truthful. He makes sure the car is always safe.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/05/2018 08:32 AM

Thank you for the 5 star review.  Javer will like your comments.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CM
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Cheng M.
El Monte, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellence service
as expected, no disappointment
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/02/2018 11:32 AM

Thank you for the great survey.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
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