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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

SJ
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Susan J.
Hacienda Heights, CA
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jave in service.
Jave is always so helpful and polite.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/30/2018 02:26 PM

Hi Susan,
Thank you for 5 star survey with kind words to Javer.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
EP
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Emilio P.
Los Angeles, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Oriented Staff
Staff is highly trained and focused towards customer satisfaction. They were concerned about me all the time. Access to the facility is easy, as well as parking zones reserved for customers only. Restrooms are easy to spot and are kept clean. The dealer always have a seat for me as well as complimentary snacks and drinks. The type of service Puente Hills Hyundai offers is honest; employees tell you exactly what your car needs. Never take advantage of my lack of knowledge about cars or car repairs. I specially want to highlight the kindness and professionalism of Javer Esquivel. who always give a prompt, courteous and accurate service. I have bought two vehicles here and have no doubt to recommend visiting this dealer. I am so grateful for what they have done for me and to my cars.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/30/2018 02:24 PM

Hi Emilio,
Thank you for taking the time to complete our survey with being our loyal customer. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
NB
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Norma B.
Pico Rivera, CA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Problem!!
Wow, thank you so much Javer for your prompt attention to my car problem. Had my car tested, it turned out just needed tires, then a little work under the hood work, and now running a lot better. Had no hassle, everything was taken care of and very nice, helpful people in the Puente Hill Hyundai dealer.
Keep Up the Good Work!!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/30/2018 08:01 AM

Hi Norma,
Thank you for taking the time to complete our survey.. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
Verified Customer
West Covina, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great!
Fantastic!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/30/2018 08:03 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
BC
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Brian C.
Los Angeles, CA
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javer is a gentleman and a scholar
It was a good time and a short time thanks to Javer
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/28/2018 10:57 AM

Hi Brian,
Thank you for 5 star survey with nice comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
La Habra, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/28/2018 08:14 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
San Gabriel, CA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
A little frustrating to have my car towed for the second time on the same day after addressing the battery discharge issue on my Sonata Hybrid. However, Javer took good care of the car on the second day and delivered it to my work.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/24/2018 02:02 PM

Hi,
Thank you for 5 star survey despite of frustrating your vehicle.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Altadena, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Employees
Keep up the fantastic job! I really appreciate all your hard work and great customer service! I recommend PH Hyundai to friends!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/24/2018 07:51 AM

Hi,
Thank you for taking the time to complete our survey. We appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
KY
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Ka Y.
Chino, CA
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good service is provided by advisor Javer.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/23/2018 11:07 AM

Hi Ka,
Thank you for 5 star survey with wonderful comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
CR
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Cynthia R.
El Monte, CA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
READY TO HELP ALWAYS
READY TO HELP ALWAYS BEFORE YOU EVEN GET OUT OF THE CAR
JAVIE THE BEST
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/22/2018 08:18 AM

Hi Cynthia,
Thank you for 5 star survey with wonderful comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
CH
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Chong H.
Diamond Bar, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
Excellent service. Friendly professional staff.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/19/2018 08:22 AM

Hi Dr.
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
AV
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Antonio V.
Rowland Heights, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accommodating
Definitely recommendable.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/18/2018 04:35 PM

Hi Antonio,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
ES
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Eloy S.
La Puente, CA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Close from home
Its a great place to go and find everything you need
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/18/2018 04:35 PM

Hi Eloy,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
CH
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Camisha H.
Victorville, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The service advisors are very hopeful
Excellent service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/18/2018 09:04 AM

Hi Camisha,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love Javier. He’s very people oriented and answers any concerns I have
Excellent
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/16/2018 10:58 AM

Hi,
Thank you for taking the time to complete our survey. I appreciate business and happy to hear that you received exellent service from Javer, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DL
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Donald L.
Los Angeles, CA
2003 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you Service Manager Mr. Chan Park (smile)!
I brought my car in on the 6TH. The Service Manager, Mr. Chan Park, told me the rear brakes (rotor and drums) and the rear shocks needed replacing. I trust Mr. Chan Park to keep my car running at minimal cost (smile). He has done that for the majority of the time since I bought my Elantra new in 2003. He told me to bring it back on the 11TH. He had to order parts. I came in at 8:30. He told me it would be ready by 1 P.M. I walked to the Buddhist Temple and scoped it out. Even enjoyed lunch there (smile). I returned at 1:40. The car was ready. Mr. Chan Park remembered to give me my free oil change. He even remembered to replace the missing cap for the steering fluid. Of course my car had been washed. I forgot to check, but I am sure they still have free hot dogs and popcorn (smile). I have known Mr. Chan Park for 15 years. He is most courteous, knowledgeable, and fair (smile). Thank you so very much once again, Mr. Chan Park (smile)!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/16/2018 11:00 AM

Hi Donald,
Thank you for taking the time to complete our survey. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
MM
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Miguel M.
Ontario, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Javier was awesome!!!! There should be more Service advisors like him!!
Very happy Customer
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/12/2018 09:09 AM

Miguel,
Thank you for 5 star survey.
We are glad to hear that Javier provided you great service.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
HM
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Helga M.
Hacienda Heights, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No appointment needed
Went in for my first oil change without an appointment and I was in and out in under an hour. Good service and friendly workers.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/11/2018 11:46 AM

Hi Helga,Thank you for taking the time to complete our survey and shared on Google. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
KM
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Kimberly M.
Walnut, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent!
Had another great experience working with Javer.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/10/2018 09:09 AM

Hi Kimberly,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
Verified Customer
La Puente, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient
Did a good job in a timely manner
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/10/2018 09:09 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
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