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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

MS
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Marianne S.
Los Angeles, CA
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, always
Love Puente Hills. I’m buying my next car here
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/09/2018 03:12 PM

Hi Marianne,
Thank you for 5 star survey and being loyal customer at Puente Hills Hyundai.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Whittier, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Service as always
Javier is the best, always watches out for my warranties
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/09/2018 03:13 PM

Hi,
Thank you for 5 star survey.
We are glad to hear that you always received awesome service from Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
GC
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Gregory C.
West Covina, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
They go above & beyond to make sure I'm happy with the service.
Trustworthy
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/09/2018 08:05 AM

Hi Gregory,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you Javier
Many thanks to Javier. He is an excellent service manager.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/06/2018 05:07 PM

Hi,
Thank you for 5 star survey with kind words about Javer.
We are looking firward to seeing you again.

Employees worked with
JE
JAVER ESQUIVEL
JC
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Juliette C.
Hacienda Heights, CA
2016 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt service
This was my first service visit to this dealership as I had purchased my Santa Fe at another dealership for the past 2 years. I was taking it there even though it was much further from home than the few miles to this one Even though I hadn't made an appointment they attended to me promptly, went over what needed to be done. They completed the work and had me out quickly.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/06/2018 08:17 AM

Hi Juliette,
Thank you for 5 star survey with being loyal customer.
We are happy to hear that you received prompt service from us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
GM
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Gladys M.
Baldwin Park, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excelent
Everything was good done on time customers service was perfect.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/06/2018 08:14 AM

Hi Glady,
Thank you for 5 star survey.
We are happy to hear that you received exellent service from us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
FC
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Frances C.
Hacienda Heights, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Almost 3 years - service is still on-point
Not sure what else I can say short of copying and pasting my reviews from before. Still love my car, love my dealership and the folks who work there. Sometimes you have to wait a little but then again I never make appointments so I always go prepared with a book or some work to do. High five, PH Hyundai!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/06/2018 08:08 AM

Hi Frances,
Thank you for 5 star survey and being loyal customer with Puente Hills Hyundai.
We are happy to hear that you received Hi five service from us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Diamond Bar, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
family oriented
Polite, approachable,diligent and professional all the way.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/06/2018 08:06 AM

Hi,
Thank you for 5 star survey.
We are happy to hear that you received exellent service from us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
SK
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Sean K.
Glendale, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is improving a lot
Last time that I visited, I felt that I was being strong armed for some repairs. But on the recent visit, they were more understanding of my financial concern. The service person explained to me about what repairs and maintenance was more essential and why. Having a limited budget and struggling financially, I am more appreciative of the empathy and concern displayed by the service desk person.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/03/2018 08:03 AM

Hi Sean,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
AS
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Albert S.
Burbank, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great you like a friend, thank you Yasser
Great service, great people
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/03/2018 08:03 AM

Hi Albert,
Thank you for 5 star survey.
We are happy to hear that you received great service from us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
JB
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Jason B.
Covina, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Awesome service!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/03/2018 07:59 AM

Hi Jason,
Thank you for 5 star survey.
We are happy to hear that you received awesome service.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DC
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Dorene C.
Whittier, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you
Great service from Javier
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/02/2018 10:13 AM

Hi Dorence,
Thank you for 5 star survey with kind words to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Covina, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good
Never disappointed
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/27/2018 08:17 AM

Hi,
Thank you for 5 star survey.
We are happy to hear that you received good service from us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
CH
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Curtis H.
Diamond Bar, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Puente hills vehicle service
This is my second Hyundai Genesis and I have always used yours Hyundai for service in on my dick. Haver Esquivel has been my service representative for both my 2012 and my 2015 Hyundai Genesis, I couldn’t ask for any better. He is attentive to my needs and scheduling of service.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/27/2018 08:16 AM

Hi Curtis,
Thank you for 5 star survey with being loyal customer with us.
We are happy to hear that you received great service.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
TN
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Tri N.
Bell Gardens, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/26/2018 10:56 AM

Hi Tri,
Thank you for 5 star survey.
We are happy to hear that you received great service from us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
GR
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Gabriel R.
Ontario, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Great customer service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/26/2018 07:57 AM

Hi Gabriel,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
KH
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Krystina H.
La Puente, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Customer Service was good. Busy,busy...was a holiday. Staff apologized for the wait due to high volume of customers. Understandable! Waited a little bit more then promised, but I understood. Thanks for washing my car. Car was serviced at Puente Hills,which always has friend staff.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/26/2018 07:55 AM

Hi Kristina,
Thank you for 5 star survey despite of busy day.we are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
NF
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Nora F.
West Covina, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Factory recall and oil change - Very clean place, friendly staff and good service
My last visit was a very nice experience. Everybody was very helpful specially Javer Esquivel took good care of me. Got my car done fast! Thank you Javer!!!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/26/2018 07:51 AM

Hi Nora,
Thank you for taking the time to complete our survey .
We appreciate the 5 Star score with nice comment and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
TA
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Thomas A.
Whittier, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
Was able to get in and out with a quick oil change. Service rep was very helpful.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/23/2018 09:29 PM

Hi Thomas,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
SE
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Suzanne E.
Montebello, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The service
Javier Esquivel was great! He made sure we had excellent and fast service. I would recommend Puente Hills Hyundai to everyone!!!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 02/23/2018 04:39 PM

Hi Suzanne,
Thank you for 5 star survey with kind words to Javer and Puente Hills Hyundai.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
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